case manager

receptionist/administrative assistant

accounting clerk

early childhood teacher

accountant

Springfield Partners for Community Action

The work SPFCA does is excellent for the community. Most staff care about the mission, their roles, and, most importantly, the people they serve. The pay is average. As long as you keep your head down and never question leadership, your job should be safe; speak up, or push back, and you could become a target. The majority of people get along, but there is a lot of gossip. It's evident that the leadership team has formed alliances and alienated other members of leadership. Front facing, you'd never know the environment is like this, but inside the office it's stressful and toxic. If you're up for a battle every day, then apply for one of their open positions; but if you're looking for a friendly, respectful, civil environment...this isn't it. 

Typical day at work would be start checking my emails with coffee on hand, discuss with co-workers tasks for the day, check voice mails and start working. I've learned how to help clients with different issues and help them understand our programs. Also I've learned how to use different computer programs to gather the information we need and we report. My co-workers are wonderful. We are like a big family! The hardest part of my job would be that after trying different ways to help a customer we are not able to give the service because of different situations; but we get to talk about other programs and the customer decides whether to take advantage of the knowledge or not. The most enjoyable part would be when we help the client and this person is very grateful!

The staff that work directly with clients go above and beyond to help the clients in every way possible. However workers are not valued by their supervisors at all, do not take suggestions into consideration, and poorly manage. The lack of professionalism by upper management is shocking. The CEO is fair and personable but when approached does not truly have your best interest at heart when it comes to concerns. The directors (not all) are only out to better themselves and treat staff like garbage.  Once they see you have talent they will use it to profit from what you bring to the table and then dismiss you. Not a fair place at all. STAY AWAY!!!

On a daily basis, The Springfield Partners for Community Action takes Springfield residents with low to moderate income requirements to complete their tax returns.  While working closely with specific IRS representatives, guidelines and legislation, I was able to grasp a further understanding of the ever changing tax laws.  This opportunity exposed me to a variety of circumstances in the tax field, as well working practically within my field of study.

If you're looking for an entry job this is it. Stay a year or two then leave and move up from there at another place. Management for the most part are unchecked, lazy, and willing to throw you under the bus if you aren't in their favor. They'll overwork you, underpay you while they continue to give themselves raises and talk about how great they are. A majority of the good people left because of the horrible new management that took over. Keep your head down, do the minimum for 2 years then start resume building again.

What is the best part of working at the company?
The best part of working at SPCAA was helping the clients 

What is the most stressful part about working at the company?
The lack of professionalism and drama. As any workplace has drama but this was to at another whole level. 

What is the work environment and culture like at the company?
The work environment was very toxic, worst I ever seen in any place I ever worked. Stay away!!!

The time I spent intrenching at the Springfield Partners for Community Action, under the intern leader that was assigned to me.  

Specifically, I was exposed to outreach management and programming. I interned in the Multicultural Alzheimers Program department, and I was responsible for recruiting individuals to participate in a trial case study for caregivers working for clients/family members with dementia and Alzheimers.

Springfield Partners was one of the best employment experiences I've ever experienced.  The work performed within made a real difference in the community i live in.  Great people helping great people.

I enjoyed my time working at Springfield Partners. Friendly Staff, private parking lot in back of the building, honest mission to give back to the community, staff retreat every summer, pot luck lunches during the holidays, relaxed dress code and competitive wages.

Employees are over worked, and not treated correctly here. Many times managers are disrespectful and inappropriate with the employees. Especially The veterans department manager. CEO is paid $100,000 per year but employees are underpaid, along with the teachers in the daycare. It’s very sad

Top Job Titles	Average Salary
Case manager 1 salary reported	$23.50 per hour
Receptionist/administrative assistant 1 salary reported	$18.00 per hour
Accounting clerk 4 salaries reported	$25.75 per hour
Early childhood teacher 3 salaries reported	$17.50 per hour
Accountant 2 salaries reported	$58,250 per year

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