retail sales leader

store manager

seasonal retail sales associate

sales associate

retail assistant manager

Squishable.com, Inc.

The manager, Tre, is absolutely one of the best managers I've ever had at a job. They are incredibly supportive and understanding and will always do whatever they can to make you feel comforted on a bad day. Tre is open, honest, genuine, and actively listens to us. I usually never bother with spending quality time with fellow employees outside of work, but I would absolutely consider having a beer or two with Tre.

The job itself is super easy if you're good at making connections with customers, which is relatively simple to do in a plushie store, know how to be a good salesperson, and work well in an environment where you're the only employee most of the time.

Work-life balance is great because Tre cares about their employees and can ask the other employees to make a switch quickly when something happens. If you just can't come in and there are no other employees available, Tre will almost always cover the shift.

The pay is good at $16 an hour, but the job is always part-time and will rarely ever give you more than 10-15 hours a week unless you pick up extra shifts, which happens occasionally. It's a good job to have if you will have another job or take up Doordashing or donating plasma or something to supplement the meager income.

The real downside to the company is corporate makes a lot of less than intelligent mistakes and creates problems that the store managers and employees have to deal with. The company itself is bleeding so much money from its own sales and promotions that it seems to barely keep itself afloat. As a result, it pushes all the pressure to the store managers to keep labor costs down, which results in fewer hours for the employees.

Another downside is that part-time employees do not receive benefits, sick days, or PTO, so if something tragic happens, you're kinda screwed.

We opened the Annapolis, Md location on April 1. I was told by the owner we would be there for 1-2 years but we closed July 5 th. Squishable had a short lease, “here today gone tomorrow attitude.” You have to be flexible and adapt to change. They literally change their minds by the minute.  You are expected to stay if  someone calls out. ( open to close). You will hire more staff then find out you will lose hours. My sales associates lost all their hours the first month we opened because we didn’t have hours for them. I tried my best to make our workplace culture positive.  We always had snacks and pizza parties. You had off on your birthday and I purchased my team member a Squishable for their birthday.  We celebrated each others successes and made this a friendly work environment. Everyone at the corporate level were promoted or given a raise. However, corporate paid our part time sales associates poorly. The most enjoyable part of my job was that I ran this store like my own. I wasn’t micromanaged and I truly loved my store, team and our wonderful customers. The hardest part of the job was the constant changes, expecting  to get a U haul and storage bin when we closed my store. This should have been done by professionals not the employees. Our store closed after 3 months, I was expected to move the heavy fixtures, with 1 other employee which was impossible. I was told I would be given support when we closed the store but their was no communication until the afternoon . Corporate doesn’t pay you for your PTO when the store closes and instead of rating your leave as  “store closed”  you will be rated as terminated.   I personally, will never work for this company again. It was fun while it lasted. 

It started out a fun place to work. The co-wokers were chill and so was the store manager. But the main thing that turned me away from this job was the upper management. First off, for a place that likes to promote hospitality and comfiness, the higher ups like to peek through each store's cameras DAILY and frequently criticizing every little thing the employees do. They micromanage so badly and made it very clear they were always watching, which in my opinion, is very uncomfortable. They even go as far as to call our store manager on their off days and complain to them about a trivial thing a employee did that happened t be caught on camera. Another thing is the blatant lies. During the holidays management promised up and down about pay raises and increased hours. None of those have been implemented thus far, but they didn't hesitate to implement new punishments and rules to enforce on the current employees. Upper management also blames the employees if a store doesn't make enough sales within a certain day. No one wants to buy a overpriced and useless plushie for $70 or more when they can spend money on other things that actually are better. They refuse to accept that Squishables plushies are simply too overpriced for what they're worth. And finally, they want you to hawk-eye watch and interact with customers constantly as if people are helpless things that aren't able to make their own decisions and ask their own questions. Overall, Squishables is a good store to be in if you're a customer. However, its horrible to be in if you're a worker that isn't anyone past management. 

Pretty standard retail key holder position with some major issues regarding local management. Went through 3 managers in my time here and only one was worth working for. Had to deal with verbal abuse, rumor-spreading, and forced drama from one store manager in particular for an extended period of time. Thankfully, HR was receptive and transparent with complaints and issues were rectified swiftly. Also worth noting that store managers from other locations that I had the pleasure of meeting and working with were NOT like this in any way. Everything else was fantastic, my coworkers were all incredibly nice and we remain in contact well after leaving the company, and from what I've heard that close-knit community was pretty standard across the company's many branches. Occasionally had to deal with entitled customers but that's standard for the job. Our main responsibilities were to sell product (obviously), as well as keep the store clean, presentable, and welcoming to everyone. Job security was near nonexistent, however, as the branch closed just 6 months after opening. That being said, I would still gladly be working here today if the branch hadn't closed.

Inconsistent management. Lack of organization and direction. Stores being open yet no official training or clear operational policies. Corporate and regional managers hire unqualified employees just to get the store open for their own profit. Upper management in corporate has no consideration for your time and will schedule things for you without checking your schedule and try to reach you on your days off, then be penalized for not answering. Was told going over certain policies was “elementary” even though people had questions - discouraging people to ask questions and speak up. They use store cameras to spy on you daily then ask why you didn’t go up to a specific customer and sell. Pay is fine but not for being micromanaged and babysat through the cameras. If you’re not the store manager, don’t even think about getting more than 10 hours a week, then getting sent home for it being slow. 

I have been a store manager with Squishable for almost a year. It is an incredible place to work for if you are consistently able to accept and understand change. They are fairly new in retail so the trial and error process is something you must be comfortable with since it’s an essential component to growth. They are extremely open-minded and accessible. The art and design team is beyond talented, and the product is uber high quality. I feel very taken care of whenever I need assistance in all aspects of the business. This is a place for strong employees who are able to take ownership of their business, and see the bigger picture. If you are a solutions-driven person, you will definitely enjoy working for Squishable - the opportunity for growth and promotion from within is unlimited. 

I was a store manager, I started a UTC San Diego. From the beginning training is not very consistent. It was truly a learn on the job kind of position. I got hired in November 2022, and by February we had to close down due to someone buying out our space. 

I was out of work for about 2 months, then got called back to work at the Fashion Valley store. I built the store from the ground up and we opened in April. 

During my time at Squishable I opened 3 full stores, did a festival in Santa Barbara and got relocated to Las Vegas. While at the beginning I felt appreciated by Squishable, when I moved to Vegas that all changed. I was stressed, out of work for almost 3 weeks as I had to build the store here. I exhausted my PTO and was basically homeless at the beginning of May when my transitional housing wasn’t extended. My mental health declined severely, and I finally had enough. 

Manager plays favorites, key holders work hardest while manager complains about sales and personal issues, company has no idea how to run retail stores so there is hardly any rules or guidelines, until suddenly there is and you are scolded for not following them, cameras inside retail stores are actively watched by higher ups to spy on cashiers, will hire literally anybody, Store did not have any manager for the first entire month or so of opening, and when a manager was finally hired they frequently worked from home, only one key holder (the managers favorite) will ever receive more than 20 hours a week, and it will be for the slowest/easiest days. And of course no job advancement at all. Masks required by employees but not customers, you will probably get covid eventually working here, especially when your manager is anti-vax! 

Working at my job has been an incredibly fun and rewarding experience. The work environment is fast-paced, positive, and full of energy, which makes every day feel exciting and engaging. My coworkers are supportive, friendly, and always willing to help, creating a strong sense of teamwork and camaraderie. There is a great balance between staying focused on our responsibilities and enjoying the moments in between, which keeps morale high. Management encourages growth, creativity, and open communication, making everyone feel valued and respected. Each day brings new challenges and opportunities to learn, so the work never feels boring or repetitive. The atmosphere is motivating and uplifting, pushing me to do my best while also enjoying what I do. Overall, it’s a place where hard work is recognized, laughter is common, and coming to work genuinely feels like something to look forward to.

I just started working for the company and honestly during the hiring process I was told many things. I was promised 25-30 hours a week as a Retail Sales Lead, and after discussing it with my coworkers, it seems like we were all promised that. That just simply isn’t true. I also hate how there is no established trust from upper management to associates. They watch you like a hawk. There could be no one in the store for HOURS and they would call and complain how I’m not doing my job right, or how I should be focusing on the business needs and not my own. You have me working 30 hours during peak holiday while I’m also working a full time job M-F and I’m expected to give everything to these overpriced and honestly not appealing stuffed animals. There’s not much about them that appeals to them besides them being “different.” But yeah period this company sucks.

Top Job Titles	Average Salary
Retail sales leader 132 salaries reported	$16.84 per hour
Store manager 21 salaries reported	$22.79 per hour
Seasonal retail sales associate 23 salaries reported	$16.43 per hour
Sales associate 6 salaries reported	$15.06 per hour
Retail assistant manager 10 salaries reported	$15.40 per hour

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