phone operator

support technician

support specialist

customer service representative

Start Corporation

I was at Start corporation for many years. The first many years I would say that I loved my job. The last year was the worst experience I have ever had with a company. The company grew as a whole and with that came changes in administration. Administration at Start have the most incompetent people making staffing decisions. They will go on and on about how they are a community based corporation and they value helping the community. But in truth, it’s a numbers game. It’s a game of grants and government funding to line the pockets of administration, COO, and CEO. The values that they once stood for is not the same values of today. Will you get threatened by patients? Yes. Will administration do anything about it? No. The goal of the clinics is quantity over quality. The Nurse Practitioners along with the nursing staff are always under a microscope. Turnover rate in the facility is at an all time high. They do not care about their employees and try to bend the rules in an employees scope of practice. Before you consider putting in your application to Start Corporation, consider how much your mental health means to you. 



What is the best part of working at the company?
I MADE THE BEST DECISION EVER WHEN i LEFT A LOCAL STATE MENTAL HEALTH DISTRICT AND BECAME A THERAPIST AT START CORP IN NOLA.  THE DIRECTOR STAFF AND PATIENTS ARE WONDERFUL.

What is the most stressful part about working at the company?
THE WAY THE HOUMA CORPORATE OFFICE SCHEDULES OUR APPOINTMENTS FOR US WITH NO REGARD FOR THED IMPOSSIBILITY IT IS FOR US TO SEE CLIENTS EVERY HALF HOUR FOR REASSESSMENTS.

What is the work environment and culture like at the company?
WONDERFUL!  VERY FRIENDLY, RESPECTFUL AND PROFESSIONAL STAFF.

What is a typical day like for you at the company?
CLOCK IN AT 8 AM AND GO UNTIL 4:30 PM SEEING PATIENTS.  IF YOU ARE LUCKY, YOU MAY GET A 30 MINUTE LUNCH BREAK.  BUT DON'T EXPECT ANY OTHER BREAKS - AGAIN, CORPORATE OFFICE DOES NOT REALIZE THE HARDSHIP THEIR SCHEDULING PRACTICES PUTS US THROUGH.

A typical day at Start Corporation is very stressful.  They are very understaffed and offer no assistance where needed.  You can give 100% of yourself and it’s never enough.  You are expected to complete tasks where there is no time to allocate for the work.  You go to work daily in fear that you will be written up or terminated.  There is no communication.  The illegal activities that go on are unheard of.   In the beginning, Start seems to be a wonderful place to work.  But after time, you’ll quickly become a target.  You will work with a group of very caring providers and nurses who truly care about the patients, but you  can expect no support from Administration and a huge turnover rate.  

What is the best part of working at the company?
I enjoy housing, assisting, counseling, mentoring, supporting, encouraging and working with homelessness here in my home town New Orleans!!

What is the most stressful part about working at the company?
Parking and Driving is a struggle and challenge. 

What is the work environment and culture like at the company?
Friendly, helpful and positive. 

What is a typical day like for you at the company?
On average, if productive and organized it’s a smooth breeze with engaging and cooperative clients. Easy to access resources if the client cooperatives and have supporting documentation makes a work day easier.

Start Corp is the perfect place to practice your clinical mental health skills. I have worked for Start for almost 6 years. There are opportunities for growth at Start for those who are social workers and counselors. They offer competitive pay & benefits. Administration works extremely hard to keep talented professionals which bodes well for job security. My only critique is to improve training, especially for mental health professionals who do not have specialized educational training to work in a mental health setting. 

I worked with Start for a number of years in different positions and can safely say that this was my favorite place to work. I felt supported by management, and my co-workers were the definition of professionalism and competency. Pay and benefits were SIGNIFICANTLY better than what competitors would offer. And most importantly, the work you do matters and actively helps to change people's lives. If you want to work in mental health, I can't recommend this place highly enough.

What is the best part of working at the company?
Good environment, employees get along well and very interesting patients

What is the most stressful part about working at the company?
Supervisor does not supervise and has favorites also lack of communication 

What is the work environment and culture like at the company?
It’s good employees get along great good working environment 

What is a typical day like for you at the company?
Stay busy with referrals and prior authorizations basically all day

This job Is great so far, I get a great feeling helping such a vulnerable population in my city! I have always wanted to work helping people and Start Corporation is definitely the place to do this! My supervisor who is also the VP of Start is amazing offering support for all of my needs and training me to be the biggest help to the community that I can be. I am excited to see where this goes. There is plenty room for growth and the benefits are great! 

What is the best part of working at the company?
start has a great benefit package. and a awesome vacation and sick leave . also they match your 401 k 

What is the most stressful part about working at the company?
clientele sometimes plays a Huge role in stress 

What is the work environment and culture like at the company?
work environment is overall good and culture is excellent. 

What is a typical day like for you at the company?
busy in the first part and it slows down in the evening.

What is the best part of working at the company?
Helping and connecting with the homeless community.

What is the most stressful part about working at the company?
Higher ups have no integrity. 

What is the work environment and culture like at the company?
Hostile work environment with a culture of see but don’t speak on wrong doings.

What is a typical day like for you at the company?
Stressful and long days. Dealing with overdose and maybe death.

Top Job Titles	Average Salary
Phone operator 3 salaries reported	$9.17 per hour
Support technician 1 salary reported	$11.00 per hour
Support specialist 1 salary reported	$41,000 per year
Customer service representative 1 salary reported	$10.00 per hour

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