replenishment associate

maintenance person

general manager

cashier/clerk

Stater Bros Markets Inc.

Depending on the store, a typical day will be completely dead with the occasional 30 minute rushes scattered through out a single shift or consistent chaos during especially around holidays.  You are always on your feet.  This includes moving product with pallet jacks or hand trucks, bailing cardboard, organizing the backroom, creating/dismantling/relocating displays, assisting customers and processing wire transfers.

    This is a great first job since customer service, multi-tasking and time management are essential to succeeding in this environment. I learned that hard work is important however health is even more so.  Employees are easily replaceable, the company will continue to run with or without you so make yourself a priority.

    Each store has its own unique set of managers that directly affect each employee's experience.  Unfortunately in my experience, one of the managers reported to store management that I was performing poorly when I did not welcome their inappropriate advances.  Although I am a very hard worker who took this work more seriously than I should've, this negatively affected my job due to the fact that store management almost never stepped onto the sales floor to develop their own opinion about my work and instead was in the office most of the time.  I was transferred to one of the side departments even though I did not have my food handler's card and told in a dark room by store management that I was being punished for my mediocre work ethic, if I wanted my old position back I would have to earn it.  Store management often cut corners running this establishment and when dealing with its employees, this became apparent when it came to requiring that we perform duties outside of our job descriptions, safety issues e.g.   Store management was very rude, condescending, sexist and would blame their employees for things out of their control or mistakes management had obviously made. Employees were often "punished" for going to the union about issues with management. Requests for transfers were disregarded and schedules were often ignored if not for school or an family emergency.
    For the most part the key carriers were fun to work with and easy to get along with all while achieving above and beyond what was expected in a typical shift. I have had extremely positive experiences with store management at different locations. 
 If you plan on working for this company then hope you get employed by a store with decent store management, it is vital. Promotions are easy to obtain if you consistently preform better than those around you and the higher up you go depends on your relationship with management.

    Generally, the workplace culture at this location was not the best. People were always quitting due to high stress, heavy workload and poor management.  Instead of encouragement for good work,  management would openly criticize their employees for mistakes made instead.  The relationships developed between coworkers often times turned an unbearable day around.

    The hardest part in the workday would be multitasking and time management. Often times you are expected to accurately perform a multitude of duties including those that are not your own by several people in a short amount of time.  Providing top notch work and customer service while being understaffed and untrained was expected.  I often came into work earlier/stayed later, came in on my days off, picked coworkers' shifts and worked overtime as well as graveyard/stock crew shifts when asked.  This put a tremendous amount of stress on my body.  Customers were especially difficult when at the register or behind the counter at the side departments during sale rushes and holidays. 

    The most enjoyable part of the job was developing friendships with customers and coworkers as well as creating balloon and 
flower arrangements.  The fast pace and long list of responsibilities made the day go by quickly.  Seeing exciting new products first hand and creating holiday displays were also fun. 

    Overall, don't expect any great training but it is a good first job while going to school. The union is helpful and I strongly recommend that you take advantage of that resource. Should you choose to continue with the company there is opportunity for advancement through management and corporate.

Working at Stater Bros. is somewhat like a box of chocolates - except you can predict what you're going to get based on the location you go to. I've been passed around a few stores now, seen how some of the management works, and have met a lot of people during my time here at Staters. If you like these things about a workplace, then you may enjoy Staters:
- The policy of "take care of us and we'll take care of you." (Your wage [depending on your contract] increases at milestones in your hours you've accumulated - the more hours you put in, the more that comes back out.)
- (On average) Management teams that are keen on overseeing you frequently.
- Offered some pretty good OT since they'll contact you to see if you're willing to cover someone's shift, and can be lenient if you need to go past your time to get your duties done.
- Committed hours (being that calling off is seen as a nuissance, but overall most Management teams won't be super hurt if you don't accept covering someone's shift)
- Fairly flexible hours. (Depending on your department is your contract - if you're a courtesy clerk, you can have pretty low hours if you'd like, but if you work in the Service Deli, you need at least 28 hours a week, etc...)

Some things that may not be for everyone:
- Retail isn't easy - you'll have to work hard to ensure constant customer satisfaction, as any form of complaint will warrant a manager coming to speak to you about it. It's rare you'll find a manager who will take your side or only chastise you for show, but don't actually feel what they're saying.
- Absolutely zero tips or bonuses for any extra work you do - if you're lucky, a customer will give you a compliment (telling a manager they liked your work) and you just MIGHT get some kind of gift card or something (which that is rare too, you'll usually just get kudos). Aside from that, your reward is your average wage, regardless of the amount of effort you put into the job itself.
- The occassional act of favoritism. (In full honesty, it's really not bad, but it will sometimes occur that you will be punished for something that was not a problem with someone else, or that sometimes you will be held to a higher standard than others despite their level of accountability.)
- Occassionally unprofessional. (It can be often that people of all levels of work will gossip about everyone, but it can especially be off-putting if you notice managers being hypocritical, or gossipping. Always remember that they are human - but sometimes there just needs to be a tad bit more.)
- Committed Part-Timer. (Going Full-Time can definitely be difficult, and you always start off as a Part-Timer.)
- Strange comparitive pay. (Working as a Courtesy Clerk pays minimum wage. Becoming a Deli Clerk pays only some cents more [starting off] and it can feel like 10x the workload for what feels like 1/3 of the pay you should be getting.)

Summary:
Overall, Stater Bros. as a business tries to treat you well, and generally, if you keep your nose clean, they very much will. But corporate shenanigans can really detract from your overall experience, and Management can sometimes complicate things way more than they need to. Also, Retail is just plain difficult, so get ready to serve difficult people. If you're looking for a stepping-stone job, Stater Bros. is pretty good, and aren't all that bad long-term, but just be ready for a decently challenging work-environment.

This job seemed great at first after my interview but after three months exactly I realized how horrible it was the management was bad had lots of favoritism leading to bad promotions. Not only that but the fact you have to wait 500 hours to get a 10 cent raise after starting off at 15.60 who can live off of that and to get to the 500 hours because they cut so many hours it will take almost a year just for a 10 cent raise. It’s not even worth building your way up in this job unless you really have no life and don’t mind the 15.60 pay for such high demands in the job. Some coworkers were great but it wasn’t like them being nice was going to give me extra money. On the other hand a couple cashiers at my place had such a horrible attitude and as a courtesy clerk being there you had to deal with it for 15.60. It’s not worth doing almost sometimes 3 hours of lot in the bad weather conditions for 15.60. For the small paycheck you get and the amount of high demand they wanted you to always look nice neat and presentable was impossible as your clothes gets worned out quick there so you would have to constantly buy the polos they sell and new pants which was a waste of money I didn’t get paid enough to do all they asked for plus the fact they were getting on us for needing way better customer service doing extra things to get it there is not worth it as our pay was staying the same. Don’t expect to get promoted to where you want even if you work your butt of hard because as long as you don’t enter their favoritism nothing is possible there. Its not even worth getting promoted There anyways for just a 30 cent raise. Union sucks there as besides the small paycheck we get in order to maintain union it gets deducted from our paycheck without union you can’t work at staters so it’s a no choice type thing. This job is honestly for the desperate who have no other choice and are young under 18 because being an actual  adult job with good pay it is no where near that, if you have a family to sustain and bills to pay it will hard at stater bros as they don’t care nor will give you a good raise for that reason. more like getting an allowance rather than actual pay. Getting to the weekly pay sound good to the ear but you can’t even enjoy it as your basically living at stater brothers and have no life. They no where near make you full time they will try anything possible to keep you part time full time is only for the favorites they pick. Even if you were to get 40+ hours as a courtesy clerk your just getting signed up to wasting and draining yourself because 40+ may look nice and all but with the 15.60 pay it’s no where near enough you end up feeling drained for a 487 dollar check. Better to get a job that pays more and what you will make here for 40+ hours as a courtesy clerk even in another department at staters that is 15.90 since to build your way up it will take time.  At a different better pay job you will make that in 2-3 days. 

I worked for Stater Bros. From 2001-2017. Working at a grocery store requires friendliness and efficiency. The whole job is based around customer service because without the customers, you wouldn’t have a job!

Management usually expected a lot of their employees when I worked here. Most of the work was physical in nature: scanning/bagging groceries, stocking shelves, unloading trucks and pallets. Most managers (and other “persons in charge”) were pretty decent to work with. I did run into different personalities and some members of management seemed to be on a power trip or just not have great people skills in dealing with employees.

The difficult part of this job for me were the inconsistent work hours. Schedules got posted every Friday for the following week, beginning Monday. Especially when you first start, you are expected to work nights, weekends, and holidays. Days off would vary and often change, week by week. Most of the time, you could request a day(s) off and you would get it.

For me, the best parts of the job were the people and the workload. I established friendships with so many coworkers and customers. Being able to help out wherever and however I could always made me feel good. I loved the fast-paced energy of working in the market; there was always something to do and I went home feeling proud that I gave it my all every day. 

This is a union job and to work here you are REQUIRED to join the UFCW (United Food & Commercial Workers) union. The union dues seem high when you first get hired, in relation to your pay, but I think are worth it for the benefits.

We were required to wear uniforms (black dress pants/slacks, white collared button-up shirt, etc.) and there was a fairly strict dress code (no facial hair, no piercings other than the ears and on women only, no visible tattoos, no extreme hair colors, no long hair on men, women’s hair must be fully contained if longer than shoulder length, etc.) I never minded these policies as I am more conservative by nature, but a lot of other employees did not like the “old-fashioned” guidelines. I believe a lot of the dress code/uniform policy has changed since my time with the company, however.

I loved working here but I believe it’s changed a lot and I don’t know that I would love it now. 

I first started back in high school and I felt like I learned so much about how grocery worked. I will give this company credit for showing me many skills and giving me 4 years of steady pay, but management ruined that for most people. First, if you value having set hours you won't get that unless you are a key/manager. Most are hired as part-time only so hours will change every week. If you want more hours be ready to be called in on your days off all the time. breaks are very short only giving those one tens on a 4 or 6 hour shift, and 2 tens on an eight-hour shift. Moving up is very easy if you work hard and don't argue with questionable rules and regulations. But the worst part is all of the drama in the stores, and this can make or break your experience. Management will talk about you behind your back instead of helping you improve yourself. Also if someone does not like you, your manager can transfer you to a random store without telling you. Part of me hates how they say we are a family, yet some managers talk about how replaceable we all are, and this hurts employee morale drastically. Again this job is great for a starter job, but do not let this be a career unless you plan on moving to a store management position or corporate. Hours are great for those in college, and the work is nice if you are a bagger clerk or a checker. Working in the deli and meat department can be hard depending on your store. The work its self is easy, but the drama and rules ruin it. It seems people change the rules when it's convenient for them and this can ruin the department you work for. One other great thing is they offer medical, dental, and paid vacation time. 

Overall I still enjoyed the many people I worked with and the wonderful customers I've met over the last few years. I really hope management one day treats its workers like family and works towards better pay and better hours for its employees. everyone's experience is different so you might enjoy it more than I do. 

Unloaded, scanned, and processed customer orders, assisted in bagging the customers’ order and responsible to collect any monies due and/or process checks or other forms of payment at the check stand.Received praise several times from supervisors for identifying fake I.D.’s and fraudulent checks. Obtained the ability to recall several plu codes for produce and bulk items.Maintained check stand cleanliness at all times. Professionally answered telephones and directed them correctly to their departments.Dealt with a diverse customer population (challenging behaviors),listened and focused on each customer concern and solved issues in a respectful and private manner. Assisted customers in finding product locations and actively looking for other ways to help. Solved receipt problems and was successful in refunds and returns. Prioritized time to make it possible to complete out of check stand duties.Other duties consisted of making products available to the customer by building displays and stocking shelves in a neat, presentable manner. Assured that product maintained its freshness by rotating merchandise and checking its expiration date.Kept a cool temperament and energy to make it possible to work any number of working hours. Provided excellent customer service when assisting the public at all times.Completed job while following company policies and procedures, including customer protection laws. I   learned to be kind and courteous to all regardless of how they treated me, because you never know what they could be going through. The hardest part of the job was dealing with challenging co-workers who sometimes didn't like to work. The most enjoyable part of the job was providing excellent customer service to the public and experiencing diversity of the people and their personalities.

Overall, it's an alright place to work at if you need a job. Promotion doesn't really entail much unless you're going to be working there long term, as in like several years. The pay raise for getting these promotions are a joke considering it's only a couple cents, but you have more responsibility and workload. The real money is made once you reach management level, every position below that, you'll be making union wage, and around 50¢ to $1 more, if you have worked their longer or you're in a position that's not a courtesy clerk.

Normal workday would be bagging groceries, bringing carts back in from the lot (if schedule for it), and sweeping the store (if scheduled for it). 

In terms of management, depending on the place, it could be enjoyable/compromisable or just downright terrible to work with. Not sure whey there are so many "managers" and personally feel like those roles were created to push blame to the lower employees. 

Only flexible with school hours so the idea that they are flexible with people's hours are basically false. Management will push your scheduling to the edge sometimes making you work just barely full-time, but not enough for you to get any benefits meanwhile having your work hours random, despite you being a part-time worker. They ask you how many hours you want to work, and despite telling them the hours you want per week, they will almost likely give you more hours than you ask for on a consistent basis.

Coworkers make the job fun, but sometimes you have to carry the weight of lazy coworkers and when you do, management will take advantage of your efforts to do so and will sometimes assign more responsibility or unnecessary work hours to you.

If you're a high school student or you just really really need a job, then this job is good for you. You have to be working a long time to even earn any real benefits as you don't get any paid time off during holidays.

Stater Brothers is a great "first job" that will get you by while you look to get your education or look for better opportunities. For long term employment you need to invest +5 years of full-time (+40 hours a week) employment to advance up the pay-scales to start earning what most people would call a "living wage". Even if you do stay with the company and reach the current pay ceiling ($21.45/hour), there's no guarantee you'll get enough hours on a weekly basis to make use of it. The company almost never gives employees "full time" status, and usually only to department managers. Everyone else is technically "part time" and is scheduled as they're needed, even if in reality you work +48 hours a week for several months in a row.

Job-site culture varies wildly based on the your management team, how well you're liked by the rest of the employees on the sales floor, and (far less importantly) your personal job performance. It's very much like high school in this regard. There's typically a lot of employee drama and gossip, especially as they hire immature teenagers right out of high school... Or "adults" who still haven't matured past high school.

Typically, the majority of people are just bodies that don't care much about there job and collect a paycheck. Those individuals that go the extra mile and take pride in their work are usually relied on heavily, given more responsibility, and held to much higher expectations.These "valuable" employees are then reprimanded or retaliated against (cut hours, undesirable shifts, favoritism, etc) when they call in sick, point out the unfairness of the situation, or otherwise inconvenience their department managers. You're expected to work whenever they want you to and be happy about it. You're given no reward or special treatment for being a valuable employee.

Applying and then the interview make it seem like a good place to work but when you are finally working there, it's not what the interviewer at the time made it out to be! No set schedule for anyone to like they said it would be and then you have to do everything and then If someone is in charge of one thing but don't do it you just need to get it ready for the customer who ordered it ahead of time and are picking it up at the time you find out that it's not even started yet AND they are just One of many angry customers that are literally just picking up the orders they pre ordered already but the other shifts don't want to make it easier for next shifts so we are stuck with their extra work and then our own work and orders! It's hectic and then you can always count on the everyday issues that were just apart of the everyday routine and I am talking about customers that are literally just complaining about something to make a scene or just a regular entitled idiot that is a little too much for the many people who are in the assistant managers or key holders of the store that shift that are literally never around for those issues but the moment you accidentally make a little mistake they are just waiting for the time to go out of the way to get a chance to give you a write up and then you have rumors Start and I am not really sure if it is a good idea for anyone who is not really interested in drama to work here. However I recently went to the store I'm talking about specifically and I will say that I noticed it's New management and workers so I can say that you don't have to worry about that as long as they aren't going to be the same as the former employees were when I worked there... Good luck with your job hunting. 

I currently work as a GMC, but it only took me 6 months to be promoted. If you're willing to work hard and go the extra mile to prove that you want to be promoted, then management will notice it and reward you for it. As a Courtesy Clerk you should: Always be respectful of customers (even when they're being difficult) and reassure them that you'll have management resolve their issues. You should also expect to collect a lot of carts because often at times the person before you forgot to go outside (or they didn't completely clear the lot). However, offer to help the person before you on lot if necessary. I also recommend that you do all of the "go-backs" and you should also sanitize EVERYTHING. If the store was slow, I would sanitize all the checkstands, all of the door handles, and wipe down each of the windows in the meat/bakery department. Not only does this keep you occupied, but management appreciates when you clean. As a GMC, the hardest part of my job is trying to handle large amounts of money of checkstand 0. For example, a customer may want to purchase $20,000 in money orders to which you need management's help and you also need to fill out like three forms of paperwork. The easiest part of my job is just stocking the shelves and facing products. This doesn't require much effort and there's usually always products that need to be faced along the aisles and end-caps. I'm just working here to help pay for college, but if I were to look for a full-time career without an education, then I would definitely work here. 

Top Job Titles	Average Salary
Replenishment associate 1 salary reported	$21.00 per hour
Maintenance person 1 salary reported	$24.00 per hour
General manager 1 salary reported	$77,416 per year
Cashier/clerk 1 salary reported	$400 per week

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