automotive technician

lube technician

service advisor

sales consultant

appointment coordinator

Stephen Wade Auto Center

The workplace in question occupies a unique middle ground, not quite the worst but certainly not the best place to work for. In my time here, I've experienced both positive aspects and areas that could use improvement.

One of the noteworthy positive aspects is the sense of camaraderie among colleagues. The team members are generally friendly and willing to collaborate. There's a sense of unity, and we often find ourselves helping each other out when challenges arise. This fosters a comfortable atmosphere where you don't feel alone in your tasks.

However, there are areas that leave something to be desired. For instance, the work-life balance tends to be a bit skewed towards the work side. While I understand the demands of the industry, it sometimes feels like personal time is compromised more than it should be. Additionally, there are moments when communication from higher-ups could be clearer. Decisions are made without always involving those who are directly impacted, leading to occasional confusion or misunderstandings.

The office environment itself falls somewhere in the middle. It's neither exceptionally modern nor particularly outdated. The facilities are functional but lack the innovative edge that some other workplaces boast. This can sometimes affect the overall motivation and engagement levels of employees, as a vibrant and well-equipped workspace can greatly impact productivity.

Another area that draws a mixed reaction is the benefits package. While the company does offer some standard benefits like health insurance and retirement plans, there have been times when certain perks or incentives were lacking compared to what other companies in the field provide. This can make it challenging to feel truly valued and appreciated for the efforts put in.

All in all, this workplace is far from terrible, but it also doesn't quite attain the standards of excellence one might hope for. It's a place where you'll find friendly faces and opportunities for growth, but you'll also encounter moments of frustration and yearning for better conditions. As with any job, it ultimately comes down to weighing the pros and cons and deciding whether the balance aligns with your personal and professional goals.

What is the best part of working at the company?
Flexibility is great, the company really cares after their employees and allows for growth.

What is the most stressful part about working at the company?
Sometimes it's hard to account for all the extra calories from all the lunches we get.

What is the work environment and culture like at the company?
The work environment is supportive and diverse, this company does not tolerate any employee being mistreated. The culture is great, it can be summed up by this: "We are adults, get your work done and we are good", you aren't expected to know everything, when you don't know something you are in an environment that encourages an always learning mindset versus knowing everything. 

What is a typical day like for you at the company?
Get in to work based of a schedule you work out with your manager and go about your day with no micro management. This company really gives you the ability to make decisions and grow.

A typical day for me while working at Stephen Wade Toyota consisted of answering and directing phone calls, processing and filing paperwork and helping with any task needing to be handled. At the end of the night I was in charge of making sure all transactions from the day were accounted for and added correctly. I was treated kindly and fairly throughout my entire time working. I enjoyed the flexibility and working at my own pace. The hardest part of my job would have only been the hours worked. I worked an afternoon job, and would have preferred morning. Even said, I very much enjoyed my job!

This workplace isn't too bad If you get along with the few awesome people who work here. However the few staff who make this place bearable to work in are one of the only reasons to work here. There is almost no room for growth as the company is constantly trying to fill in positions with mediocre pay, as well as misleading you to make you believe you will be payed more than you really will be. Another thing to look forward to is not being appreciated for the good work that you do, but always being chewed out and knocked down when you make a mistake. If you work here, be prepared to be nothing but another cog in a machine to management, and catch unreasonable attitude and disrespect from your superiors.

- When I worked there, it was typical for the day to be steady paced.  not too busy, yet there was always something to do.  The process is easy and labor not difficult.  
- Hardest part of the job were the customer complications and the stress of making a mistake.   It was a nag to be as careful as possible due to the stress of being chewed out for a mistake made.  
-  Most enjoyable part of the job for me was the friendships and conversations I made with my co-workers.

I became a service writer at Stephen wade and was promised such great things where money and advancement was concerned. The manager straight out lied to me. He keep defending someone who was caught stealing money and giving him jobs. He kept changing his mind on what kind of jobs I was allowed to get and kept giving customers that were supposed to be mine back to this other writer. 100 percent would not recommend working there unless you have a customer base already and are very well versed in being a service writer.

Happy I worked here overall. Benefits are expensive. If you expect to do the minimum you will not make money. You are your own boss and depending on who you choose to spend your time with (coworkers, etc) will determine how successful you are as well. You hang with underachievers you will become one and they will give you terrible advice. Find the top guy, and follow him around like a lost puppy until you get the hang of it and never act like you know everything. 

Service Manager was new to this dealership and was over his head at the time. There were lots of conflicts on the service drive, service advisers stealing work from other advisers. Violent outbursts from some employees and when it was brought to managements attention repeatedly nothing was done to correct the problem. He might be better now, but I don't think so because the same people are still there and that kind of behavior wouldn't be tolerated by most employers.

As a lot tech, it was really fun having access to all the cars on the lot. It wasn't a demanding job in the slightest. There was a detailing department there so the lot techs really don't have to do much besides bring them sold/traded cars or go fill up empty cars on the lot. You could be sitting for hours before a sale gets done and you gotta bring the car to the detailing department. 40 hours of hanging out and driving some of the coolest cars Nissan offers.

Ownership at Stephen Wade is great.  The people who own the company are genuine,  good people.  If you are going into sales, I would research which dealership has the highest demand for guys on the floor.  Make sure your direct manager wants and needs you there.  If you are decent at selling cars and the aforementioned situation is in place, there is no reason why you shouldn't be successful.   

Top Job Titles	Average Salary
Automotive technician 14 salaries reported	$30.29 per hour
Lube technician 9 salaries reported	$15.56 per hour
Service advisor 4 salaries reported	$63,000 per year
Sales consultant 7 salaries reported	$84,500 per year
Appointment coordinator 2 salaries reported	$44,250 per year

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