registered behavior technician

board certified behavior analyst

occupational therapist

speech language pathologist

behavior technician

Stepping Stones Behavioral Solutions LLC

There is a lot of support for BCBAs at Stepping Stones because the focus of BCBAs are to bill. The company is super organized and utilizes Box which separates documents into folders for you. Each BCBA is assigned to a trainer and the trainer helps you with creating materials, completing assessments, and ongoing RBT training. This was SO nice to have. However, along with pay, those were the only pros to working at this company. They require HIGH billable hours, 36 per week your first year at the company and then 40 hours per week after your 1 year. They definitely make you WORK for the high salary that they compensate you. They have very strict excel sheets that track your expectations. Your bonuses are based on your own attendance and how well you met your expectations. They are difficult to reach due to their attendance policy. They do not accept doctor's notes for attendance and do not care if you have a family emergency, your tire popped, your pet died, etc. They will write you up if you call out 2 times in a month. At 3 times during the month (even if you're sick), you are put on a performance plan. They encourage sick staff to come into the clinic and everyone will because they don't want to be written up or to mess up their bonuses. It was incredibly disheartening to watch staff with strep work due to not being able to call off and not being sent home. Management does not care about staff and only focuses on their individual selves. BCBAs and RBTs are made to feel as though they are only there to bill and bring the company money. Random audits are done on your work each month. Very micromanagey company. This may be great for new BCBAs, but not a BCBA who appreciates independence and autonomy. If you aren't liked by your directors, you will be made to feel that way. Each clinic has a different culture so everyone's experience is different. One big thing to note is that RBTs are AMAZING here because most have been an RBT for at least a year and are incentivized by pay. They definitely attract great staff. They just don't know how to keep them or appreciate them.

What is the best part of working at the company?
Working at SSBS means being part of a team that truly values growth. One of the best parts is the continuous opportunities for development, whether it’s gaining new skills, taking on leadership roles, or learning from experienced professionals. SSBS encourages ongoing learning and supports staff in advancing their careers while making a meaningful impact with the clients we serve.

What is the most stressful part about working at the company?
The most stressful part can be staying positive in an already challenging field when there are negative attitudes around you. Working in this field requires a lot of patience, empathy, and resilience, so maintaining a positive mindset and focusing on the impact we make with clients can sometimes take extra effort when others bring negativity into the environment.

What is the work environment and culture like at the company?
The work environment and culture at the company is incredibly upbeat, supportive, and full of humor. Team members encourage one another, celebrate successes, and help each other through challenges. It creates a positive atmosphere where people feel supported while still having fun throughout the day.

What is a typical day like for you at the company?
A typical day can vary quite a bit due to the nature of the field. I work from 8am to 4pm and balance a mix of clinical and operational responsibilities. This often includes supporting staff, providing behavior support, and offering guidance to RBTs while also helping ensure everything runs smoothly throughout the day.

The CEO has made it clear where priorities lie, and it’s not with the staff doing the actual work. Clinic Managers, who are non-billable, are now being threatened with demotion if they miss aggressive enrollment deadlines, despite being given little to no support to meet them. Meanwhile, other non-billable roles focused on aesthetic checks and surface-level projects remain untouched and generously compensated.

While pay cuts continue across most roles, the company is still spending heavily on non-essential perks like catered staff lunches and expansions that the current infrastructure cannot support. It’s a clear case of money going to appearances instead of impact.

At the clinic level, the situation is stretched dangerously thin. One site, for example, has over 20 clients and only one BCBA/director overseeing it all. That raises serious concerns about both clinical quality and compliance. Staff are burning out, and the people making the decisions remain disconnected. Executive travel continues while the clinics are left scrambling.

Talented employees have left in waves, and their replacements are often high-paid, low-contribution hires. Morale is low, but honest feedback is either ignored or dismissed. Leadership refuses to acknowledge how unstable things have become, choosing instead to double down on superficial fixes and empty branding.

If you are looking for transparency, ethical standards, or even just basic organizational stability, this probably is not the place.

I came to the Franklin location from Cornerstone, and it feels truly like a breath of fresh air. The center is small, up and coming, and it truly feels like everyone there wants to help you succeed. I asked for a bathroom break the other day over email, and four people came. If anyone sees you so much as tear up during the day, they will give you a break or a shoulder to cry on. Seriously, everyone here is so supportive and it feels like everyone is your friend, especially if you are coming from Cornerstone (but if you aren't, you are still appreciated and cared about!). The pay is great, and based on your education level. You can only make a certain amount if you have a bachelors, or a masters. Everything is communicated over email. Parent notes, feedback, the schedule, all of it. It makes for a smooth communication method to both upper management and your fellow RBTs, as opposed to having to wait until after work to say something, or running all over the building trying to find someone to tell them something. I will say I have been to other locations and did not feel the same support-wise, but at least at Franklin it really is a great place to work. If you work here, you will not regret it. You get a paper cut and they want you to fill out an incident report. You are protected here. 

I’ve been an RBT for years and I have never seen a company threaten and take away so much from their workers. Several of their “benefits” that were listed in the handbook are no longer available such as student loan reimbursement. Most of the BCBA’s cannot handle staff asking questions about a clients programs or don’t put in the time to accurately create programs & instructions. They require their employees to arrive at the clinic at 7:50 AM, but most of these employees aren’t being paid until 8:30 AM. The schedule isn’t made until almost the afternoon session and if you come in at 7:50 you can be placed on a client at 8:30 and not be paid for the time you’re at the clinic. Half of the building is completely wrecked and has had to have the exterminator come through. You are not allowed to take time off if you don’t have enough PTO to cover it, even though the rate of PTO is extremely low. Most therapists don’t even have the time of day to eat lunch but were coached over taking too long of bathroom breaks during a session. This company does not do a good job in protecting their clients and staff’s physical safety. They are putting RBT’s that have no physical management on clients who require it frequently. The pay is not worth having to deal with this company. 

The job is rewarding with a sense of helping and making a difference in children on the spectrum. Your always learning in a very fun loving environment. A strong family to see growth in if your passionate about ABA and have a Bachelors degree looking to gain more experience in ABA services or community work and willing to go back to school. They give tuition discount at Purdue global university. Always work recognition and Managers are friendly and provide an open environment to communicate your issues. Lots of incentives but some downfalls as well that you have to accept responsibility for. It’s not a job for the tired or weak. There is no consistent client or always a consistent schedule. This can be good and bad depending on situations. Will be constantly moving and under supervision. They will hire within the company which is great for advancement. You Must come in and do your work and try not to get too involved in the unnecessary. Great work life balance. 

Stepping Stones has recently implemented great changes due to growth, such as a highly competitive pay rate for RBTs, ongoing training, a level system, and a bonus structure. Because we are smaller, we are able to provide quality care, including transportation services, and have transparent policies for not only the employees, but the parents and families we serve. 

The company cares about each employee's growth and has high expectations for their employees because they want to be and have the best of the best. Keeping a small-cozy family feeling helps facilitate that growth in a way that is beneficial for everyone as well as keeping it specialized/personalized to that particular employee, using their strengths and then providing training to build up any areas that need improvement.

I personally have been able to grow a lot professionally, both on the clinical side as well as the business side and have been at the company for about a year. I have learned a lot and continue to do so daily. 

I do my best to lead my team in a way that fosters independence, excellence, collaboration, transparency, unity, and fun. Sometimes, leadership is the hardest part of the job, but the results from putting in that hard work is great!

The company is good. I only ever spoke over the phone or via email with one person... but she seemed to care about how I was doing/what I needed and always responded to any inquiries. 

The problem with the job is you're always the outsider wherever they place you. Everyone else working at the location is hired by the school district/county and you're hired by a third party, Stepping Stones. You're left out of emails on important dates, fun activities, new implementations, general communication etc. because you're not in the school's system the way everyone else is.... you don't have a school email and what not.

When situations arise, you're kind of stuck in this weird spot sometimes because you don't necessarily do the same thing everyone else does. For instance, a student got covid and the entire class was canceled for 2 weeks (staff received 2 weeks off with pay). However, I was never informed and never given an assignment for the meantime. I arrived to an empty classroom. Despite the fact I had been exposed to covid like everyone else (if not MORE since I worked with that student), I didnt get 2 weeks off. In fact, I was temporarily placed at another location! 

That being said, I would work for them again. Sometimes it is nice being the outsider... no one knows who to complain to if you're frequently late or some other issue ;) 


At SSBS, they used to have week long breaks (spring, summer, fall, and winter) that were paid based on your performance. It was great at first, however, they took that away and made the breaks only two days. Additionally, it was incredibly hard to accrue PTO and if you were sick, you HAD to use your PTO. Not only that, you would get written up for calling in or not having enough PTO to cover your day because you were sick, had to take care of your child, etc. The pay was amazing at first, I loved how they based it off of your experience as an RBT and your education level. However, due to the CEO opening  several locations at the same time, they were eventually unable to give pay raises or bonuses do to the lack of money. On the other hand, the lack of professionalism is uncanny. Every updated email subjectively felt like a threat and if you asked questions, you would be scolded. The staff's well-being seemed to be the last thing they cared about. On one cold, winter day, the heat wasn't working and the center was 50 degrees. Mind you, we had no space heaters and when staff brought up concerns about the temperature, management brushed it off and we were essentially told to deal with it. The clinic should have been closed because everyone was miserable. In summary, I would not recommend this place. 

I enjoyed my time working with the children and SOME of my coworkers.

Management was VERY unorganized and not understanding what so ever. 

During my time at this company, I felt disrespected, not appreciated and I was not treated fairly. 

The pay was great and the orientation/first week of training was great as well. HOWEVER, you will be with aggressive clients and IN NO WAY was I or anyone who was hired on the same time as me, trained on how to do holds/handle aggressive clients, but we were expected to handle these aggressive clients and received poor performance reviews if you did not handle them correctly. 

Employees get sick, and I understand sick policy but a fellow employee became sick at the job and was told to leave the building and they were still fired for leaving the building WHEN THEY WERE ASKED TO LEAVE due to the health and safety of others. It is ridiculous and they should have better policy/be more understanding.

Coworkers often talk behind each others backs and favorites are picked by management. Employees trash talk other employees and treat them different/less than others. I did not feel appreciated. I often dreaded coming into work.

Overall, I do not recommend this company.

Top Job Titles	Average Salary
Registered behavior technician 34 salaries reported	$23.82 per hour
Board certified behavior analyst 7 salaries reported	$88,429 per year
Occupational therapist 2 salaries reported	$91,000 per year
Speech language pathologist 4 salaries reported	$86,800 per year
Behavior technician 9 salaries reported	$20.33 per hour

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