business development center representative

automotive technician

car sales executive

automotive service advisor

automotive mechanic

Steve Napleton Automotive Group

I've had a great experience working for Steve Napleton Auto Group. The biggest reason is the people. From leadership to individual departments, there is a strong sense of teamwork and collaboration that makes coming to work enjoyable. The company has maintained a family-owned culture despite its growth, and that culture is reflected in how employees are treated and supported.

One of the things I appreciate most is the work-life balance. Leadership understands that employees have lives and families outside of work, which creates a positive environment where people can succeed professionally without sacrificing their personal lives.

The company is also heavily involved in the communities it serves, which gives employees opportunities to be part of meaningful events, charitable initiatives, and local partnerships. There is a genuine commitment to giving back and building lasting relationships beyond the dealership walls.

Communication and involvement across departments are also strengths. Teams work together toward common goals, and there is a strong sense that everyone is contributing to the overall success of the organization.

As the company continues to grow and acquire additional dealerships, I would love to see even more employee development programs, leadership training, and clearly defined career growth paths. There is a lot of talent within the organization, and investing in long-term development would create even more opportunities for employees to grow alongside the company.

I regret my time working at Napleton. The culture here is toxic, and it is a constant challenge to stay motivated or feel valued. From the top down, management lacks transparency and clear communication, leaving employees in the dark about key decisions that affect their work. There is little to no recognition or support for the hard work employees put in, and the work-life balance is non-existent.

The environment is incredibly negative, with a strong sense of favoritism and backstabbing. Any attempt at collaboration or bringing up concerns is met with defensiveness or outright dismissal. It’s no wonder turnover is so high. Morale is consistently low, and it's clear the company cares more about profits than the well-being of its staff.

It’s clear that the leadership here is more focused on passing the blame than taking responsibility for mistakes or issues that arise. When problems come up, instead of addressing them directly, managers tend to deflect or make excuses, leaving employees to deal with the fallout.

If you're looking for a place to grow, develop, and be treated with respect, this is definitely not it. Stay away if you value a healthy work environment and decent management.

I've recently joined this organization, and I must say it's been an enjoyable experience so far. Despite being relatively new, I've had the pleasure of working with a remarkable leadership team and surrounded by fantastic colleagues.

One aspect that truly stands out is the leadership team's commitment to fostering a positive work environment. They are approachable, supportive, and genuinely care about their team's growth and well-being. It's a refreshing change from my previous experiences.

The people I work with are another highlight of my time here. Everyone is friendly, collaborative, and passionate about what they do. I've quickly felt like part of a tight-knit community, making the transition into the organization incredibly smooth.

As for the work itself, it's been a typical day in the automotive business. We're dealing with the usual challenges and tasks that come with this industry, but with a dedicated and motivated team, it all feels manageable. The fast-paced nature of the automotive world keeps things exciting, and I'm looking forward to growing with this organization. Overall, it's been a great start to my journey here, and I'm eager to see where it leads.

Service department goes through service managers Every 6-12 months. I enjoy my work, but when you have no structure, makes everyone’s job X5 harder. Your not valued, and if someone doesn’t like you in management, don’t be surprised to hear they go behind your back to find a replacement before Talking to you. Lack of communication, lack of proper timely dispatching, and results in people in management roles. That don’t want to communicate about department issues, and resolve and work as a team to better your work life and everyone’s efficiency during work. If your an experienced technician & want to feel unappreciated, drained & have to fight for a dealership to operate like a proper service department...this is the place for you! 


The pay plan here is by far the lowest I’ve seen in the industry, and ownership shows no interest in making it competitive. Leadership is disconnected from the day-to-day challenges, leaving employees without proper support or direction.

The marketing department is one of the biggest problems. Their strategies are ineffective, and instead of helping, they create more work and frustration for the sales and service teams. There’s little accountability, poor planning, and no willingness to adapt when things fail.

Overall, the dealership culture prioritizes blame instead of solutions, offers no opportunities for growth, and drives away good employees. I strongly recommend looking elsewhere before considering this company.

I strongly advise against working at this company. They lie about pay to get you to leave your job and work there. Your paycheck will not be close to what the management promises. The manager and owner consistently show little to no regard for their employees. Concerns are often ignored, and there's a clear lack of support or appreciation for hard work. HR seems scared to approach or correct this behavior. The work environment suffers as a result, making it difficult to stay motivated or feel valued. If you’re looking for a healthy workplace where leadership respects and invests in their team, this is not the place. 

This Subaru Dealership and the owners are great to work for, the entire company feels like a big family, have an annual Christmas parties, the work flow everyone from parts and service works together to execute the best outcome for the customer. First job I worked where the owner wasn't intimidating, they are actually down to earth, humble, and sees your hard work. Started off as a Porter and made my way up the ranks.  Only complaints would be individuals taking advantage but that's any job. 10/10 I look forward to helping people find the parts needed for their vehicles and I enjoy the challenges that occur every day. No day is the same and that's what makes it fun for me.

I am so pleased to have been offered an opportunity with such a supportive group. I enjoy my workdays and assignments more than one should! It's work, but I love it. My interview process was so thorough and comfortable. Professional yet fun. To hear about the company vision and see it played out day after day- I couldn't be more excited. I know this is where I belong and where my skillset is appreciated. Best difference thus far, the truthfully open-door policy without fear of repercussion. I have asked for help, I have been offered help, and not once concerned. The teamwork here is a huge understatement in my book. 

I've worked with the Group in a variety of roles for the past 20 years.  They are my family.  I started as a porter working here, and at every step of the way they've challenged me and given me support to grow into a variety of management positions.  We are focused on making sure customers get what they need, and we have a strong team to make sure we can get the job done.  Good atmosphere in/out of work, team will go out to eat/drinks outside of work and works well together at work.  Couldn't imagine working anywhere else, love working here

After having been here for a few months, I can safely say I made the right call coming to this company. While I was nervous leaving my previous job, all those worries went away once I began working here. My managers are helpful and work with me through my day to day job duties. I get a great sense of accomplishment knowing that advancement in this group is both possible and likely if you work hard and show enthusiasm. I definitely made the right call coming to work here. 

Top Job Titles	Average Salary
Business development center representative 9 salaries reported	$18.75 per hour
Automotive technician 19 salaries reported	$31.59 per hour
Car sales executive 7 salaries reported	$90,714 per year
Automotive service advisor 6 salaries reported	$88,333 per year
Automotive mechanic 8 salaries reported	$32.60 per hour

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