field representative

territory sales

technical support specialist

product specialist

automation specialist

Stiles Machinery Inc.

FSR's are over worked and under appreciated.  Black balled for attempting to put customers first with regards to installation and customer training.  Service and repair was the biggest money maker so you could spend all day to do a 1 hr job.  Customers pay big for service.  Also was hurt heading to a job site.  Never contacted to see how I was doing or general concern for holding my position.  Was cut loose because THEY had a quack Dr say I could return to work even though two other Drs said no.  Still suffering effect and can't find a position to accommodate my injury.
One plus, 90% of the FSR's work exceptional with eachother.  Other 10% have their jobs because they we friends of the regional manager.

Stiles Machinery Inc is a place where you will meet lots of great people and goes to great lengths to ensure that employees fit well with the current culture before hiring.  Unfortunately, Stiles Machinery Inc is also a place that offers little in the way of career advancement.  In the engineering department there are three possible positions one can have, either Electrical Engineer, Mechanical Engineer, and Engineering Manager.  In addition, they have been promising us a path for advancement for several months and there has been no sign of progress being made on this front.

Management team claimed they were supportive but yet lacked communication in building a better trusting foundation on what was required especially when time is being wasted with the standing around and waiting for parts to arrive. Training was a joke because they demanded a certain way after the fact you were doing it but your own way of being effective wasnt the way they wanted you to follow. Doing improper evaluations on only myself while the other new employees and older employees never been evaluated before, making me think that they were profiling me for no unexplained reason.

As a new field service tech there is adequate time for training and they let you go out on your own with steps. They plan everything about your trip like hotel stays, time, the customer is ready for your visit. Supply the basic tools. You can bring more if you want. Texh support for the techs is first class if you run into something over your head. They are always will to help you out. 

Ive worked stiles sister company Homag for 3 years now and from what I've experienced they do not care to pay their employees what they deserve, they expect you to bend over backwards for them with very little compensation for your hard work when they cannot make their deadlines which happens often. The communication from office staff to employees is practically none existent and when they do communicate its very unorganized.

Stiles is a solid company with a focused ethics in sales, service and training of both employees and customers. My 13+ year experience was excellent and greatly enjoyed my work while servicing the region I oversaw for Stiles. The level of professionalism is very high and the machinery sold by Stiles is the highest in technology and reliability.

Toward the end of employment I would be creating quotes for designated machines for customers, daily reports, filing, maintaining reports on calls/abandon calls for the parts department, taking order at management requests, help other departments with credit card processing by computer and other departments projects.

They have a department dedicated to learning wood and wood manufacturing which was very helpful.

The technicians within this company are great to work with. Always willing to help each other out. Advancement within the company is pretty limited, and yearly raises are capped at a very low percent, so there isn't much motivation to stand out. The Car allowance will cover you car payments and thats about it, doesn't cover insurance and most wear and tear on your vehicle will be on you.

Huge potential at the GR production facility for the right attitude. I left to relocate, otherwise it was a pretty solid job. There was a lot of variety in tasks that kept me busy, and in touch with other departments. Small business vibe, with a dash of big business politics and processes. The people were great. 

 I’d go back!

You can expect to be gone at least Monday through Friday and possibly be home on the weekends. Normally Monday is a travel day to the customer. The job is okay and fixing machine issues and installing machines is the main focus. You may work 40 hours a week or you may work 90, but once Monday rolls around, you are expected to be headed back out.   

Top Job Titles	Average Salary
Field representative 4 salaries reported	$52,500 per year
Territory sales 6 salaries reported	$52,500 per year
Technical support specialist 84 salaries reported	$60,345 per year
Product specialist 2 salaries reported	$57,500 per year
Automation specialist 50 salaries reported	$72,500 per year

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