customer service representative

customer service associate / cashier

store manager

food & beverage manager

assistant store manager

Stinker Stores

I wouldn't mind working here for a while longer but I feel like I deserve better in the work place. I've technically worked for stinker since 2018 when I started at subway because the subway was connected to and owned by stinker. I have been trying to get my 401K set up since then and they still haven't helped me set it up. From both locations, I've never been able to get the time off I have needed for being sick, holidays, etc.. I've had to work more of my days off than I have had them off. There was one point in time where my pto reached the max of 80 hours and it stayed maxed out for around six  months because I couldn't get the time off. In my current location I have requested two days off for a funeral and then had to turn around and work almost 12 days in a row to make up for those two days i took off. I requested to use pto for those two days as well and they didn't give it to me. Very poor management. I dread going to work every day which is why I want to find a new job asap. There are no lunch breaks so most of the day Im low on energy and unable to eat and perform to the best of my ability but also getting yelled at to have more energy. Very very poor and upsetting management and very frustrating work environment only because of management. Customer service isn't a bad job, but working for stinker has made me never want to work in a customer service field ever again. 

The stinker store i worked at had 3 managers in the 9 months i was there. l was promised promotion by  two manager's but no staff for trainig.   My second manager tried but was improperly trained herself when station was Bradley then went to Stinker they offered very little training. District Managers think its ok to promise promotion then bring in someone else for the job and let you fight over the polsition. They promise you profit sharing if you work a quarter but forget to tell you that if you dont work for them 6 months later you dont get your profit sharing.They dont follow disabilities act, if you have a disability and tell them you can only work so many hours to bad you better hope nobody calls in they will make you work it (especially when you get new managers who dont answer phones or messages) 
They are a large company but forget there small employees who put up with the daily grime. Keep track of your payroll they dont always pay what you worked Iwould not recommend them to work for.

I worked for stinker for about a year during the height of the pandemic. I was not allowed to take any time off without feeling guilty, I did not take a single sick day during my career but was scheduled out over my 40 hours a week. I was never notified when my boss would decide to schedule me 6-7 days back to back when I already was working the longer night shift. I was made to feel very incompetent , I felt unsafe with customers including a stalking incident that was not taken care of, there was so much overworking and drama it was just so embarrassing. I was just even reprimanded for finding a new job despite having the decency to write a 2 week notice. Overall, would not recommend this job to anyone with a crumb of respect for themselves.

This is a horrible work environment where the managers treat all their employees like dirt. You are practically forced to work hours you don't want to because the managers don't want to work and no one else wants to cover. Everyone is extremely lazy. The pay is terrible and they always say they aren't giving out raises although a few people do get raises. Not to mention that they make you find coverage for everything. You could be sick and dying and have to find coverage. You are not allowed to call out of work unless you have a doctors note. I tried calling out because of some dire mouth infection and was told I should wait a while before setting up an appointment and that I cant call out without a doctors note, except medical problems like that are unavoidable and that is not something that you can predict ahead of time. 

What is the best part of working at the company?
Most of that staff are great. Customers are wonderful. Benefits are good. 

What is the most stressful part about working at the company?
The demand the company has to have to stores constantly clean and food prepared is unreasonable. It leave little time to interact with customers and make sure their needs are met. It as if customers come second to cleaning when they should come first.

What is the work environment and culture like at the company?
It can be very stressful especially when the BIG bosses decide to drop by the stores. But it also ca be toxic when it comes to the employees and managers.

What is a typical day like for you at the company?
Running back and forth between cleaning tasks and customers. Never a chance for a break even on a full 8+hr shift.

What is the best part of working at the company?
Used to be the family appeal, part of a team, now its nothing. There isnt a single part of this job thats really worth it. Most of us are just waiting on replies back from other jobs

What is the most stressful part about working at the company?
Not knowing if your store is going to close tomorrow, your upper management might strand you or if they give your job away to someone else overnight

What is the work environment and culture like at the company?
Nonexistant. This isnt a company anymore, its a shell of one, the guts have been scooped out and tossed away

What is a typical day like for you at the company?
Typical day starts with stress about having to go in. That usually lasts until about ten, then anxiety shows up for an 8 hour shift coupled with dread. Joy FINALLY shows up at the end of a shift, terrible place

If you enjoy store level retail with customer interaction, this is a good place to work.  C-store convenience customers are challenging, but your daily interactions can be positive at the store level.
I don't recommend accepting any promotion opportunities within the company.  If you are happy in a position, keep your mouth shut and enjoy it.  This company is not open to dissent or discussion and leadership LIES from the top down. You will not receive the benefit of their "Shared Values" that they're so proud of. You will not be mentored unselfishly and your ideas and/or experience does not matter.
Again, if you are happy in a position, keep your mouth shut and enjoy it, but don't look for added responsibility, you will be taken advantage of and then the "extra mile" quickly becomes an expectation without recognition.

Opening the store, store reconciliation, counting out the til for me and the next person to come on shift. When the next person came on shift I would run to the bank and do the deposit drop. The manager and myself would conduct interviews together to find the best fit for our next employee. The manager and myself ran a great team and worked right alongside our employees. The hardest part of my job was dealing with unpleasant customers, but it was always rewarding defusing the situation and having them leave happy and satisfied. I loved every part of my job, the customer service and getting to know the regulars and seeing them everyday.

What is the best part of working at the company?
Felt like part of a family. Always had fun at work, nothing incredibly hard, and customers were fun

What is the most stressful part about working at the company?
Covering for employees no-showing, single coverage could get busy

What is the work environment and culture like at the company?
Generally friendly overall. Upper management, HR, home office and IT personnel were all easy to communicate with 

What is a typical day like for you at the company?
Open or close store, register/customer service, cleaning, stocking, receiving and processing invoices, training new hires, nightly consolidation, deposits, checking equipment for functionality

Stinker used to be a great place to work for. However, over the last 2 years they went from treating employees like family to treating them like a number in the system. If youre wanting to make a career in this company, you better learn how to become a brown noser to upper management and to work your butt off and being ok with no recognition. We used to get employee fuel discount but they yanked that away from us. Not nice! If youre wanting a company with great health care options, this place is not for you. Unless youre in management, then youre offered great health care, but the normal hard working cashiers get the low end of the deal.

Top Job Titles	Average Salary
Customer service representative 1 salary reported	$23.93 per hour
Customer service associate / cashier 1 salary reported	$16.02 per hour
Store manager 3 salaries reported	$55,000 per year
Food & beverage manager 5 salaries reported	$18.34 per hour
Assistant store manager 1 salary reported	$22.55 per hour

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