lube technician

store manager

customer service representative

assistant store manager

automotive mechanic

Stonebriar Auto Services LLC

Working for Stonebriar Automotive has been an incredibly rewarding experience. From the moment I joined the team, I was welcomed with open arms and felt like a valued member of the family. The company culture is one of collaboration, respect, and continuous improvement, which creates a positive and motivating work environment.

One of the standout aspects of Stonebriar Automotive is the emphasis on professional development. The management team is committed to providing ongoing training and opportunities for advancement, ensuring that employees are always growing and enhancing their skills. This dedication to employee development has allowed me to expand my knowledge and take on new challenges with confidence.

Additionally, the work-life balance at Stonebriar Automotive is exceptional. The company understands the importance of maintaining a healthy balance between work and personal life, and they offer flexible scheduling and generous time-off policies. This has enabled me to manage my responsibilities effectively while still having time for my family and personal interests.

Overall, working at Stonebriar Automotive has been a fantastic experience. The supportive culture, commitment to professional growth, and excellent work-life balance make it an ideal place to build a career. I am proud to be part of such a dynamic and forward-thinking organization.

All about money, and I get that that is what business is for but these guys do not hesitate to throw an employee under the bus to keep a customer, even when the customer is in the wrong. They want you to work off the clock, clock off on slow days and try to force you to stay claiming you can’t leave when you’re clocked off. Bay doors are to be left open in negative temperatures with snow, management had us sign a printed email claiming it was a “contract” so we wouldn’t close doors to stay warm. They don’t offer raises or anything until they catch wind of you thinking about quitting, even then they are terrible raises. And will try to guilt you and manipulate you for your entire two weeks notice. A lot of higher management has no idea what they’re talking about and store management likes to issue write ups for being 1 minute late one time, and not informing you until after it’s submitted without a signature from the employee. Manager threatened to make us come in 30 minutes early without being able to clock in if we did come exactly 15 minutes before our shift. Is willing to keep their employees at work after their shift with or without pay to do something that management should have done. They are not willing to work with you in emergency situations either. Overall the worst work experience I’ve ever had, anywhere.

This job is great for getting an introduction into the industry. There is room to learn, and usually everyone is understanding when mistakes are made.
On the other hand, I would not recommend staying long. Corporate treats management poorly, so management has a high turnover rate. Worked under about 5 different managers in the span of 6 months. Many of these managers are incentivized to cut hours wherever they can. They pay close attention to labor percent. I’ve met several employees who had their clocked hours illegally changed after working them, leaving them with several hours of unpaid overtime.

 They are also not understanding of available hours. I’ve seen several employees state they were unavailable certain hours, only to be scheduled to work them several weeks at a time. 

Overall it really depends on what manager you’re working under. I’ve had a few who were kind, and understanding, willing to work with you if you worked with them. It just happens that %80 of the 5 I worked for were not like this.

So I currently don’t work for them but did. The higher management was amazing and cared about me and my family. Yes they want you to hit goals and sometimes are crazy but goals are what makes you better. Will admit could be praised more often by dms and rm but let’s be real their job is to find how we can be better. I loved working for them and one of the few jobs I’d go back to. Raises you need to show you deserve and stay on it asking about it or even move on to someone higher up. They don’t hide higher management information so can be done. Yes turn over can be bad but to be fair what job isn’t. Favorite part was the awards. As someone said a hat but didn’t mention cook outs yeti coolers trip to Daytona 500 big dollar cowboy hat not that I would have worn it but still cool and so many other cool things. Also the fact that I felt like family by the vps and more. Yes they want a lot out of you as results but that’s amazing as well because it pushes you and builds character. Only reason I left was to help my family’s business.

I took the CSA position, with intentions of advancing into management quickly. I have auto tech experience-
I was lied to in my interview, I was consistently misled and poorly trained. There is no work life balance. It’s work. Store level management is overworked, district and regional management is self-important, self-serving and selfish. They repeatedly required I do several things outside my “job description” (which I was willing to do as it was assistant management and management position tasks; thinking I was being trained for ASM) to then be told, by my regional manager (who had never met me)  I was never asked to or required to do anything other than the job I was hired for; which I was never properly trained to do. *except I was asked and required to do Tasks that only management is supposed to do. Because we stayed understaffed and overworked. 


It'll start out great. If you work hard you'll get recognized and promoted fast. Just as long as you are a "yes man". If you have an opinion about certain things that you know about your store first hand because you've worked there four years but the higher ups think every store is the same. I was working 60-70 hours week and salaried so no compensation for the extra hours. I was making less than every employee in my store when you broke it down hourly. They will treat you like gold have you trained other managers and not pay you for it, and then let you go with the drop of a dime.  My advice to anyone who wants to work here is to be a corporate suck up and you might make it to the big bucks. Get stuck at store level and you'll never have a life outside of work.

Regional manager came from a retail background, and couldn't even locate the drain plug on a vehicle if thier life depened on it.  No knowledge of the industry in the upper management roles, just a bunch of rich people trying to make more money.  Constant pressure to sell over priced, and often unnecessary services to customers.  Incentive to sell more was always ridiculous things such as a cheap hat, or a chance to get a Jiffy Lube tattoo paid for by the company..... why would anyone want that?  Higher ups run off good employees, then expect the managers to pick up all the slack. I was working 11 to 12 hours a day 6 days a week, then expected to give up one Sunday a month to count inventory.  Upper management doesn't take injuries, and doctors orders after said injuries seriously.  No way to ever take vacation time after becoming a manager. 

Avoid working here if possible.
The job itself was pretty easy, standard lube tech principals, the higher up management is where the real problems begin.
They simply have too high of expectations for what their stores are actually capable of, and even if you manage to hit what they want of you, it's still not enough and they want more. 
It's pretty easy to advance, but mostly because the turnover rate is ridiculously high meaning that 9 times out of 10 someone advances because they simply have no one else.
You can be terminated on a whim as well, with no warnings over even the most minor of things.
The higher management is simply toxic and greedy, and do not care for their employees one bit. 
Long story short, avoid this place unless you just absolutely need a job.

A typical day at work is for the most part very chill even when it’s busy, the team has a flow down and we work together to get everything done. I have learned a lot working here coming in with no experience with cars whatsoever. The store manager is amazing and makes coming to work a less grueling task with a good team of assistant managers and employees to make everything run smoothly. Upper management is good but not always realizing of how prices and goals don’t line up in attainability at times, however they do give good goals to have something to work towards. We get good discounts for oil changes and a good deal on getting other services done on personal vehicles when needed. Overall a pretty good job. 

Store Manager will tell everyone they're not moving fast enough when they're running a staff of 3-4ppl and it's super busy and youre doing multiple positions. No work life and personal life balance. Will work you nonstop sometimes right through your lunch, don't give you breaks. Manager talks down to employees who speak up. Do not ever get Thank you's for your hard work. 

Top Job Titles	Average Salary
Lube technician 83 salaries reported	$17.17 per hour
Store manager 22 salaries reported	$53,145 per year
Customer service representative 31 salaries reported	$17.76 per hour
Assistant store manager 18 salaries reported	$20.61 per hour
Automotive mechanic 16 salaries reported	$21.66 per hour

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