retail sales associate

retail assistant manager

packer

manufacturing associate

stocking associate

Stonewall Kitchen

If you’re looking for a job that will treat you as replaceable despite having spent the last couple years struggling to find someone else who can do your role, then look no further. Management has no reservations about driving away their best workers, finding themselves stuck with only people who are either bad at their jobs, aren’t trained enough to be excellent, or people who are on the edge of quitting. They would sooner keep someone who has been there for many years and has proven that they are incompetent, than to keep the person who was actually doing their job. All out of pettiness. If you enjoy constantly being belittled, lied to, and gaslit, this is the job for you. My favorite part of the day was coming in pretty regularly to be told by my coworkers that management was badmouthing me to everyone, which I found odd as management almost never told me anything I seemed to be doing wrong, and if they did, it was for things they had explicitly told me to do. I would even get badmouthed for things I wasn’t even there to do. In fact, being blamed for things that you have no involvement in, even if they are aware of that fact, is a common occurrence. You, as an employee, are expected to uphold the standards of conduct while management gets to entirely ignore them. Employees are required to essentially be happy always, no talking on the sales floor (even if it pertains to your work you will get yelled at), no phones, etc. But none of this will apply to the ones who will drill them into you the hardest! They will instead elect to have a 3 hour conversation with another employee, on the sales floor, while in the middle of a rush and then act like you, as the employee, are bothering them by asking anything of them. Despite claiming to be a company that loves to “learn from their mistakes,” criticisms fall on deaf ears and you’ll be treated as scum for even suggesting that something could be done differently.
HR is next to useless, as complaints never went anywhere. Complaints made to HR about the manager by another employee happened in front of me and customers on the sales floor. In my experience, no one seemed to enjoy working here and anyone who suggests otherwise is lying or is one of the few who is higher up and therefore makes well over a living wage. I on the other hand, had worked here for a couple years and my pay only ever went up on the basis of minimum wage going up. 
For a company that claims to be a “fun workplace” they sure do love to forget that their retail employees even exist, never once make sure they’d be able to participate in company events that were advertised and only happened during open ours. They never got thanks for anything relating to Covid, with those who were able to work from home, and had no face to face contact with customers anyway, getting thanks instead for keeping us safe.

Management seems to lean more on favoritism as of late, I assume it's from all the people that leave but regardless there is little to no appreciation from higher ups to the associates. They will tell you that they will rotate you every 15 mins, but expect more 30 to an hour instead... sometimes 2 hours if the specialists "forget". Breaks and Lunches are also a task so if you felt they have forgotten to let you go, you must remind them! Work itself is an easy task if you like constant movement, and there's many different tasks they choose for you to do. The coworkers vary and either make or break the day for everyone else . Since there is also a lack of acknowledgement from Management, you will find some people wandering or doing the absolute bare minimum.. They want the associates to be the ones to say something so telling a specialist or manager will change almost nothing. They will step in though if you feel absolutely uncomfortable or if you ask more than 3 times. All in all, if you don't mind moving all around and can avoid people well, this job is perfect for you!! 


Oh and the part about HR is that they are pretty much like Management... they'll do nothing unless they know they have to.. Most problems they actually fix are scheduling issues, calling out sick and using your saved time and they help with IDs and lockers... Any actual issues at work or struggles will be ignored and you will be told to "confront your own conflicts". So take that as you will.  

We are pretty desperate too so another plus is there is a good chance you'll be hired right away!! Will you stay long enough though?? That is the REAL Question they want answered. Good Luck!

I worked here from 2018-2021 and started training new employees my second season back. I was only paid $1.20 above Maine state minimum wage because of a company-wide 3% raise, for just a few weeks before I left. They did offer hero pay in 2020 but slowly fazed it out in early 2021, despite the fact that we were still in the pandemic.
I have never felt as disregarded and unimportant to a company as I did here.
Even though corporate worked in the same building, they did not listen to the retail employees. As a "Family Company" the culture was so insular that it created a habit of higher ups disregarding the concerns of anyone who hadn't worked at the company for 5-10+ years.
Sky-high expectations were placed on Sales Associates, while higher management did nothing but create more problems. Several sales associates, myself included, were pulled in to work as a pseudo-warehouse associates without being properly compensated for the difference in pay.
The only time Sales Associates saw customer feedback was the monthly email that corporate sent out, which only contained the customer complaints. While at times funny, only ever seeing complaints doesn't do anything to raise morale.
The sales floor was quickly overcrowded, customers were entitled and obnoxious (especially about Covid guidelines), and last I knew they wanted to bring back free samples.
The register software is not user-friendly and the cash wrap is next to the cafe, so it was already impossible to hear anything before the masks and dividers.

When I first began at Stonewall Kitchen, it was a great place to work. The people were nice and the collaboration and creativity were off the charges. Let it be known that this WAS the best part of working at Stonewall, and as time went on, no longer was. That collaboration across departments was great, with so much creativity stemming from all over. That is no longer the case. If it’s not upper management’s idea, forget about it. I should clarify that my then manager is no longer there, but was great to work with. They left likely for the same reasons I am stating here.

The constant “fire drill” that everything always was. There never seemed to be a plan, and when there was, it wasn’t stable. Also, always wondering if you would be heard for your ideas or concerns and whether or not you’d be scolded for something that was out of your control was something that was constantly on employee minds.

Looking back, things really began to change especially after a new private equity firm bought out Stonewall. Senior leadership also did a complete flip. From there, it might have become one of the most toxic environments I had ever been a part of. The micromanaging became unbearable. And the constant layoffs throughout my time there were done with real no plan or no path forward. And in that spirit, the chance for advancement was next to none. That wasn't just for my area, but across the company no matter the department. The company has become so budget obsessed, that anyone could forget about a raise (especially anything worthwhile) or a bonus.

I promise you, this is not another "disgruntled employee" review. This is real.

I've been with SWK for almost a year and a half now and can't say enough good things! I came from mostly a larger corporate background and wasn't sure how I'd adjust to a smaller company. One of the best parts of this has been that because it's a smaller, developing company, I have the opportunity to voice my honest feedback, make changes and have an actual impact where at other companies I'd likely get caught up in the corporate red tape. 

Beyond the job satisfaction this brings me, I also enjoy working somewhere that lives true to their core values. Despite the company's growth, especially over the last few years, they haven't lost sight of that family feel based in their roots. This family atmosphere is especially important to me during this season of life with 2 young babies. Don't get me wrong, I work hard and am held accountable to my goals, but also have flexibility and a work-life balance that I've simply never had before in a more corporate role.

The pay at Stonewall Kitchen is very competitive but truthfully with the job market as it is you may be able to find a higher paying position, especially in Boston. However, the benefits of the beautiful location, easy commute, opportunity for growth, work/life balance, great team and chance to truly be myself and make an impact every day far outweigh the benefits of a little more money. 

Stonewall Kitchen was a disappointment. The pay is terrible and *at least* 10k under market value. For a rapidly growing company, they still consider themselves a “family” which translates to favoritism  and rewarding managers who don’t do their job and penalizing the employees who pick up the slack and do twice the work. They also don’t disclose salary range and will pay you less hourly than your peers with the same experience and job title. If you’ve been there for under 5 years you are disposable. The culture is weird and feels like high school, and they expect loyalty without paying you what you’re worth. Some managers were ok, but many seem like they are well out of their league with how large the company is now. They are growing too big too fast and are doing a terrible job adjusting. Of many colleagues who have left over the past year, none have even received a counter offer when resigning and the only one I know of was insulting compared to the new companies pay. Even if you do advance here, you *will not be making* as much money as you could in the same position elsewhere.


Maybe instead of buying new brands they should take a look internally and adjust their salaries to reflect how talented and hard working many of their staff are.

A unique and interesting company that is unfortunately made uncomfortable to work at due to a negative working environment perpetuated by unprofessional management and poor communication. Mistakes were often made because necessary information was not relayed to store associates, and instead of management addressing the issues in their communication methods store associates were expected to bare responsibility. Management consistently believed some of their more obnoxious customers over their own employees, and it was not uncommon for members of management to gossip about problems they had with store associates and other employees on the sale floor in a very unprofessional manner. During my time with the company multiple employees were driven away by the environment because they found it mentally draining and emotionaly exhausting. There are some pros working for the company such as employee discounts, but it is simply not worth working at Stonewall Kitchen when there are similar positions with higher pay and a much healthier working environment at other businesses nearby.

This company is a nightmare. They are horribly mismanaged and will do everything in their power to fire you if you have a free thought. They have fired dozens and dozens of people in the last two years to the point where  temp agencies don't like sending people to work there. The company went from quality to quantity since hiring the current production manager. I worked in a respectable position for years and was let go due to a difference of opinion. They will micromanage you, and they will lie to you about the work schedule. Your job will be routinely be threatened by management, which doesn't exactly leave a warm fuzzy feeling in your tummy. They say they are "all about family" but they are all about money. You will be punished if you call out and use your personal time. The HR  department wont even deal with issues, they brush things under the rug to keep up appearances or just fire people.The company has little redeeming qualities, I wouldn't send my worst enemy to work in the York Manufacturing location. 

Production/manufacturing workers are treated worse than the office workers. Parties and events were thrown only with certain employees in mind. If you worked 2nd or 3rd shift you were often forgotten about. I did not receive a raise in 3 years but took on additional duties and completed 2 separate trainings while also doing my usually daily tasks. Managers and supervisors don’t help when problems arise, they would prefer employees handle situations themselves. Management also knowingly produces food with faulty, unsafe equipment. Training was a joke and was conducted by fellow employees instead of managers and supervisors which lead to associates being taught to cut corners and not always follows company’s SOP’s. 
Hardest part of my job was getting in contact with management to make decisions, as well as knowing problems aren’t getting addressed after concerns were raised multiple times. 
Stonewall only cares about profits and keeping shareholders happy. Employee’s are an after thought. 

What is the best part of working at the company?
A great place to work. I was a Graphic Designer there for 16 months. I am retiring and living in South Carolina. I miss my time in York. Stonewall is great place especially if you are a Foodie (I am). Half of our meetings were discussing food. Food is our business.

What is the most stressful part about working at the company?
Deadlines. Deadlines. Deadlines. 

What is the work environment and culture like at the company?
Friendly, team spirit kind of place. They make their jams, jellies, sauces on site. So there are many different jobs. Nobody looks down at anyone, not even the CEO. Who you can approach or even walk into his office. We are a family.

What is a typical day like for you at the company?
Busy, very busy. As an artist I not only got to design on a computer. But I also got to do physical designs. We printed all the signage and mount and if so framed in house. We made mockups of all the new products with a new label design since the production is happening simultaneously, we often didn't have physical product to shoot photos of. So we had to "Fake it."

Top Job Titles	Average Salary
Retail sales associate 6 salaries reported	$15.12 per hour
Retail assistant manager 11 salaries reported	$17.20 per hour
Packer 1 salary reported	$26.74 per hour
Manufacturing associate 8 salaries reported	$18.94 per hour
Stocking associate 12 salaries reported	$16.21 per hour

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