diesel mechanic

parts driver

diesel technician

counter sales representative

trailer mechanic

Stoops Freightliner

Stoops was a great place to learn to work on trucks. Lots of online training and as long as you cared about doing your best, they will send you to classes. The techs in the shop (not sure how many are left) were amazing. It is sometimes daunting for a young tech like myself to ask for help, but every single experienced mechanic at stoops was willing to help me or answer questions. Repairs were always done correct and professional. Nolan Hill was an awesome foreman. A very wide range of work to do, but once your supervisors found something you are good at you’ll lose that variety. The guys they put new hires with to train are excellent, they truly care about you learning the job. Entry level techs are not paid well at all here. Expect $13/hr starting off out of VoTech school. To compare, I started off at $15/hr as a green trailer technician down the road. The only reason I made good money there is because I knew someone who was close with the shop manager. Speaking of; the former shop manager was a very personable, well liked and respected guy. Always walking bay to bay not just to see how the repairs were going but to ask how our day is going, anything to note etc. When he unfortunately quit, his replacement who runs the show now is about the opposite. Stoops is a great place to work if you want to sweat and bleed for a guy who hates mechanics, going as far as to say we were “dirty bottom feeders”. If there weren’t so many genuinely good people working there, I’d say I’m enjoying watching it crash and burn. Backstabbing, false accusations, rules always changing. Worked there for 8 months, went to second shift and had an efficiency rating of well over 100%, and the assistant manager acted as if giving me a quarter raise was some massive burden. Every couple weeks there would be a shop meeting where we got to find out what they were gonna take away from us in return for expecting more out of us. I would only recommend working here for 6 months to get your feet wet in the industry.

I balanced and posted all cash and credit card invoices. posted lock box payments that could total over $250,000.00. Took payments for sales,parts and service departments. Processed deposits electronically for all checks and via armored car for cash multiple accounts that at time exceeded over a million dollars. Answered phone calls and researched any question for A/R customers also took payments over the phone . Posted warranty payments to warranty schedules. Posted all journal entries for A/R accounts and warranty departments. Pulled cash schedules and worked with department heads to maintain ageing. maintained petty cash and ordered supplies Scanned all backup for each day into DSDA scanner . Processed all refunds either by check requests or returning back to customers credit cards. I always had someone looking for a payment weather it was a salesmen looking for a check in the mail for a truck to and A/R customer making sure we received their Payment. The hardest part of my job was getting it all done in one day. When I started their  11 years ago we had two A/R clerks and two cashier down to one with a backup that had her work load also I had 5 weeks vacation time I had to take one day at time so I didn't fall behind. I understand cutbacks but I think they should have hired a part time person to help out. The most enjoyable part of my job was my customers especially the repeat ones. I am really easy to get along with and always willing to help if I can. I had a vary good relationship with my co-workers

From the outside, and what a hiring manager would tell you, this company seems great. 

Truthfully, while it varies by location, it is not what I would consider a company worth "growing" with. 
They do what they can to limit you to the lowest pay possible, and make it a battle and a half to get any more. 
The communication from service manager, to foreman, to techs, to the parts department is nothing short of laughable. Good luck knowing whats going on. 
Its very elbows to elbows but only for the seasoned techs that are too close to retirement to leave. If you arent in the inner circle, sink or swim. 
As someone with a passion for diesel mechanics, this company has left me questioning my longevity in this trade. 
The few relationships you build with some of the other techs is what makes the days better, otherwise you'll run into non stop blame, consistent hypocrisy, poor management, high work load with low pay, and a poorly run shop overall. 
Oh and they'll offer their 3 year contracted schooling for newer techs with raises per certification, dont fall into the trap, because once youre in, you cant get out. 

There were times where it felt things were being accomplished and other times where it felt like going backwards. The company leadership is non-existent at nearly all levels. From managers to higher up corporate positions, accountability is passed as quickly as possible with little repercussion. Managers fail and routinely blame their teams. The employees come and go (at an alarming rate) but the managers stay until they choose to leave, very few are removed after failing for years and losing employees. Not a company that cares about your future, actively will hold you back if they find you more valuable where you are. Ignoring issues and hope they go away, as long as theyre making money.

Benefits are okay. Compensation is inconsistent. They prefer to reward new unproven employees rather than keep their current staff happy. PTO and sick time is handled very well. You earn hours as you gain service time and can use it as needed. They do a good job with PTO. 

At stoops/Truckcountry management takes on the attitude that skilled labor is replaceable. Turn over in this company is very high and upper management takes complete control of operations. The atmosphere is toxic and service managers are verbally abusive of employees. It’s a great place to start and get training but I would never recommend signing a contract. The advertisement of 35$/hr is a lie you’ll never make more than 25% of door labor rate and they undercut every job you do and give your time away so their gross profit standard is near impossible to meet. You make the company thousands a month and they give bonuses to everyone BUT the technician… if your lucky you’ll get 150$ while shop managers and service writers reap the benefits of your labor. 

The management only care about profits, and not the people that make them. They only promote the people who stab others in the back to get ahead and not the ones that work hard. They always expect more of their employees, and want to give them less than they’re worth, or deserve. You live in constant stress and chaos because of the management and their lack of ability to lead. Most employees are disgruntled, and there is a culture that management doesn’t care about you at all. People are forced to come in on their days off when salaried and there is no appreciation. There is no chance for advancement unless you’re a suck up. Your hard work won’t be rewarded, it’ll be exploited to cover the other employees that don’t do their jobs. The staff are great, but management needs to be overhauled dramatically.

If you enjoy peace and serenity this may not be the place for you! This company is huge and stays pretty busy. There are also many departments, which means there are always opportunities to move around once you've been there a while. It's a tough industry and therefore some days are challenging but if you can find your place in your team and work together, you'll make it through even the most difficult ones. If you mention things that could be improved and suggest ways to do it, things can happen. There are a lot of amazing people who work here and if you don't enjoy what you're doing and don't do anything to change it, that's more on you than the employer.  They can't fix things they don't know aren't working. Many people work their whole lives here and some don't last a week. It's not for everyone, but it can really be a great career if you let it be!

Stoops culture is do more work and pay less money. They have difficulty retaining employees. The moral is unhappy, Management and upper management don't treat staff with respect, Their way of motivating staff  to increase productivity is to take bonuses away or make you feel like you are on the verge of termination. It doesn't matter how much you contribute they don't appreciate it. Stoops is on the verge of losing the very few seasoned employees they have left. Some even think, management wants the few left to leave so they can pay entry level salaries but get seniority results. Good luck with that Stoops Parts, you are on a skeleton crew as it is and clearly shows. 

I spent a year here and there were more bad than good things. Hired as a driver, was mostly in the warehouse filling orders and driving  forklift. Daily activity could be, but not limited to, walking up to 6 miles per day pulling parts from main warehouse or walking to the body shop to obtain parts for delivery. Lots of micromanaging. Poor dispatching causes confusion and lots of zig zagging of routes. Can't rule out two faced, back stabbers...Trucks are DOT subject vehicles, but have been ordered NOT to stop at scales. Management needs to learn the regulations.

I am honestly glad to be out of this place.

What is the best part of working at the company?
Stoops has very good work culture. Everyone at stoops is ready and willing to help you with any questions you may have when you start working here. Also on top of that Stoops is building a new state of the art building. All types of jobs available so check us online and get the process of your new carrier .


What is the most stressful part about working at the company?
Nothing it is A very laid back work environment 

What is a typical day like for you at the company?
I am a parts delivery driver I stay busy delivering parts my days usually go by quickly

Top Job Titles	Average Salary
Diesel mechanic 6 salaries reported	$26.50 per hour
Parts driver 18 salaries reported	$17.50 per hour
Diesel technician 32 salaries reported	$32.19 per hour
Counter sales representative 4 salaries reported	$22.48 per hour
Trailer mechanic 8 salaries reported	$22.50 per hour

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