assistant store manager

store manager

maintenance technician

district manager

field representative

Storage Asset Management

After six years with SAM, my experience has been defined by broken promises, stalled advancement, and leadership that consistently overlooks internal talent.
I have spent approximately three of those six years in a DMIT role with repeated assurances that advancement opportunities would come. Despite my prior background as a successful District Manager in a larger retail environment and consistently strong performance, I was never given a fair opportunity to progress. Instead, nearly every District Manager opening was filled externally.
During my tenure, we cycled through seven District Managers in roughly two and a half years, many of whom lacked the operational knowledge and experience already present within the existing team. The decision to repeatedly hire outside candidates rather than promote proven internal leaders created instability and demonstrated a clear lack of investment in employee development.
The Regional leadership was particularly disappointing. Despite multiple direct conversations about growth, development, and career progression, no meaningful action was ever taken. Promotions appeared to favor outside contacts and personal relationships rather than merit, performance, or tenure. It became increasingly clear that advancement was less about qualifications and more about who you knew.
Operationally, support from corporate was equally lacking. Numerous work orders and ongoing facility issues submitted over the course of years went unaddressed. These failures ultimately contributed to ownership losing confidence and changing management companies. Rather than accepting responsibility, SAM treated long-term employees as expendable, disregarding the years of commitment and work we invested.
What is most disappointing is that the company did not always operate this way. There was once a stronger connection between leadership and site teams. Today, corporate and regional leadership feel disconnected, out of touch, and uninterested in the professional growth or well-being of their staff.
I accepted this role believing I was building a long-term career with a growing organization. Instead, I found an environment where tenure, experience, and loyalty carry little weight, and where internal employees are routinely overlooked.
Based on my experience, I cannot recommend SAM to anyone seeking genuine career growth or leadership support.

1. Values exist on paper, not in daily decisions
Core values are often used for branding or recruiting but are not embedded into:
*Performance reviews
*Promotion criteria
*Leadership decision-making
When tough choices arise (budget cuts, deadlines, pressure from clients), values are the first thing sacrificed.
2. Leadership behavior doesn’t model the values
Employees judge values by what leaders do, not what posters say.
*If leaders avoid accountability → Commitment erodes
*If leaders don’t collaborate → Collaboration becomes hollow
*If leaders resist feedback → Continuous Improvement stalls
One misaligned leader can undermine every value listed.
3. Incentives reward the opposite behavior
If people are rewarded for:
*Speed over quality
*Revenue over ethics
*Individual results over teamwork
Then values like Conscientiousness and Collaboration become unrealistic expectations.
4. Growth or pressure outpaces culture
As companies grow or face financial/operational pressure:
*Communication breaks down
“Just get it done” replaces “do it right”
This directly conflicts with Continuous Improvement and high-quality work.
5. No accountability when values are violated
*Values only matter if there are consequences for ignoring them.
*High performers who violate values but face no consequences
*Complaints that go nowhere
*Problems quietly ignored
*This signals that values are optional.
6. Celebration and feedback are inconsistent
If wins aren’t recognized and feedback isn’t acted on:
*Celebrate Successes feels empty
*Employees disengage
*Cynicism replaces trust
People stop believing leadership means what it says.



At first, I would have given 5 stars across the board but then things changed when the DM was changed. We had a wonderful DM that communicated with everyone and made all things clear. Now, we have a DM that never replies or answers emails, calls, or texts but allows employees to be reprimanded for things that the managers are not aware of due to the DM never relaying the information. People are hired and never trained properly but get in trouble during audits because of something they never were taught to do. If you are not liked for any specific reason it does not matter if you try to get help because they dont want to hear it. . The worst yet is that we had an individual that aas a hard worker and very well liked by our first DM , as well as, recommended to be placed as a manager at a new store , and they applied but never heard a word nor confirmation that the application had been received. Now they have been terminated after a year of being with the company and had never received any write ups, nor any talks to give warnings.  She was an extremely hard worker at my srore and I personally felt that she was a target from the first day due to a secret shop the DM did before starting in this district because of what she was wearing, which had been approved by the Prior DM.  She knew she was the person that was being terminated after seeing a notification on indeed the night before she was let go. There was never any turnover in our district before the change and all of a sudden there are 3 openings in one district. I feel like I am on the chopping block now that I know that we dont even have a chance to improve . #bringback KF

The day would begin with pulling up reports and doing daily deposits and general office duties.  Customers would come into the storefront for information and tours of the storage areas.  Interaction with them was enjoyable.  My duties did require physical maintenance work which became too strenuous on my body. My co-workers were pleasant and the Lead Manager was easy to work with.  Using my teaching abilities, I trained 4 employees for Lead Management positions, opting out of that position myself due to the full-time hours required.  I learned to use Excel, host auctions, and participate in weekly marketing activities.  I did well with the marketing, however, I don’t enjoy trying to talk someone into something they don’t want. There were times when I was called off duty late at night for a “disturbance” on the property and had to go there to settle it.  This too was not my favorite thing to do. I truly enjoyed running errands and I would say my favorite part was signing up a new customer because I’m a “people-person” and enjoy the professional interaction of meeting needs and making someone feel at ease.  If it weren’t for the physical duties of general office cleaning - including windows and mopping storefront floor, cleaning out and mopping storage units, broom sweeping long hallways in the storage buildings, picking up trash on the property, shoveling snow, and working alone on the property – especially after dark, I’d still be there.

I have never worked someplace that valued my out of the box thinking and suggestions to improve the company more.
 The founding CEO is caring and open to improvement which is important and a truly attractive trait in a company. She holds monthly in office "Happy Hours", staff appreciation lunches/ events, and seems to care about the people that work for her deeply. An example of this is greeting employees by name and building relationships that demonstrate her recalling small details discussed in previous small talk situations. IE. Asking how my child was doing and for un update on previously discussed subjects. 
 One of the benefits for working for a company that is relatively new and has experienced such rapid growth is the value they place on employees that are willing to put the effort into improving processes and working to build as partners. SAM shows that appreciation not only through acknowledgement but through regular raises and bonus.
Overall, this is a great place to work and I can see myself continuing to feel that way. 


I worked for Storage Asset Management for 2 years. During my two years of employment I only ever felt unappreciated, I was under-paid and you can forget about being an “assistant manager” you are basically the property managers janitor. Before I worked for this company I had management experience when applying I was told I could only receive $15.00 hourly as that was what their hourly rate topped out at for Assistants however their recent listing state you can make $16.00 with experience? This company is unfair and completely unprofessional. They will look for any reason to shut you down weather it’s new ideas for the company, training ideas or even cleaning mechanisms they will shut you out and then months later try and get rid of you. In the past two months this company has lost 6 employees. If you have concerns you might as well keep them to yourself because the moment you reach out to management they will tell you to “seek employment elsewhere” and not even try to accommodate or consider your concerns. I 10/10 do NOT recommend working for this management company or any of their 200+ stores. Apply for a custodian position because you will make more hourly doing that anyway ! 

What is the best part of working at the company?
There was nothing good about working at this company. My thumb was almost completely severed on a storage unit spring, due to nerve damage, I have half the strength in my right hand. SAM hid the fact it happened at work, at one of their units, worker’s compensation never got involved, infact, I had to pay out of pocket, until my deductible was met…!

What is the most stressful part about working at the company?
They are cheapskate’s, and don’t like to pay to fix anything correctly, I always had to come up with a “bandaid” or a cheap cheap way to fix roof leaks, toilets, or anything maintenance related.

What is the work environment and culture like at the company?
SAM wouldn’t even give me a Tshirt,
Polo, or anything showing I was an employee, so most of the time when dealing assistant managers, they treated me like a customer, until I would tell them I’m from maintenance, and was there to fix something. 

What is a typical day like for you at the company?
Traveling around to over 100 facilities, and fix anything that was broken. I wasn’t working at an office, so I have no idea how the culture

It is not a reliable company, they promise you that you will have autonomy for everything, but it really is not, in my opinion, it does not do a policial checkup since they hire anyone with a serious criminal record (Felony 2nd degree),  for any person who has worked in a Store places before or in the storage industry, you can realize that it is not a company with moral principles in my case.  I would not recommend.  the district Manager is a person who is not trained to give you advice because he does not have absolute experience of anything about how to work on a storage, he lets you guide by people who have very bad backgrounds or with a very bad record, so  honestly in my opinion it is a nightmare from which I am waking up.  You will enter deceived and with false hopes of improvement, if you have a stable job do not be fooled by words that in the long run are pure cheap verbiage, sometimes remember something better to earn $ 15 than to earn $ 17 with a company of very bad origin that deceive the clients  Telling them that they rent a 10 × 10 and it is actually a 9x10 or an 8x10, anyone with well-established moral principles does not lend themselves to such scams.

I have worked for Storage Asset now nearly 3 years.  I learn new things everyday. A typical work day: I help tenants and future tenants with their storage needs. I manage the upkeep of the property.  I also manage one employee. There is physical work. A lot of Cleaning and minor maintenance. There is also office work. Marketing, marketing strategies, book keeping, security,  budget planning, inventory upkeep, making sure the assistant has what they need to assist.  The culture is encouraging, supportive, and available.  The hardest part of my job at the moment is working with out a golf cart. I really need that back. I'm older and just can't move around like I use too. It was a good cleaning tool and nice for the tenants. To be fair.. I think it was partly my fault it broke. ( I did not know water went in the batteries).  The most enjoyable is the company meeting conference.  I've only been to one but it was a lot of fun. I came back so energized and excited for my job. 

What is the best part of working at the company?
My training was so thorough. After 2 weeks I was able to work on my own without feeling nervous or doubtful. Management and upper management are exceptional. Best job I've ever had.

What is the most stressful part about working at the company?
The weather. Because you have to check every unit every day and if it's raining or snowing that makes it difficult

What is the work environment and culture like at the company?
Stress free. You know your job and you become very comfortable with it. Never have to worry about getting an answer to a question. If you're having problems you always have someone to reach out to

What is a typical day like for you at the company?
Make sure every unit is locked or tagged. Invoicing and billing credit cards. Ensuring that your workplace is clean and tidy. Moving tenants in and moving tenants out of storage units. Contacting tenants if they are late on a payment or if the credit card information we have on file is incorrect. Getting abandoned or unpaid units ready for auction

This company does not care about you. They will make claims that they offer good work/life balance, benefits, and opportunities for advancement. None of this is true. What they really mean is that they want you to work 3-4 jobs for the compensation of one, and not even really compensation. You will be paid below a living wage. Your bonuses will be half that of the person above you for doing the same work. Management does not respond in a timely manner to important issues, and will then get angry at you for not resolving things that they needed to resolve. You will be lied to frequently. Don't bother taking your paid time off as they'll just get mad at you for it. You will be asked to cover other locations that you have had no training or preparation for, sometimes on less than 12 hours notice. You will sometimes literally be asked to cover two locations simultaneously because your managers couldn't properly schedule 10 employees. 

Top Job Titles	Average Salary
Assistant store manager 428 salaries reported	$17.60 per hour
Store manager 131 salaries reported	$19.92 per hour
Maintenance technician 17 salaries reported	$18.72 per hour
District manager 3 salaries reported	$80,000 per year
Field representative 16 salaries reported	$19.13 per hour

Working at Storage Asset Management: Company Overview and Reviews

Storage Asset Management

Storage Asset Management Ratings

Popular jobs at Storage Asset Management

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected