property manager

maintenance technician

district manager

Storage Rentals of America

I have been a facility manager for over four years with Storage Rentals of America.  I have proudly watched us grow by leaps and bounds and we have introduced former employees from our acquisitions into our family with open arms and extensive training.  We have been flexible with new employees and their sometimes limitations due to their previous lack of training.  We have strived to provide a five star experience to not only our customers but our employees as well.  We offer many employee benefits such as great insurance plans at reasonable prices and 401K along with paid time off.  We communicate as not only employees and co-workers but as friends with caring and concern for all.  We expect our employees to act and conduct themselves professionally as we conduct our business in a very professional manner.  We are fair with our customers and employees and work to provide a safe and secure environment with fun and gratitude for great performance on the job.  Generous time off allows us to spend time with our families and when special circumstances occur we are give special considerations to handle any situation.  Our supervisors are fair and encourage all employees to develop themselves into skilled and highly trained workers.  You must love people to be successful at SROA.  You must enjoy those around you both customers and fellow employees.  You certainly have the opportunity to shine at SROA.  The company recognises personal success and certainly promotes it. I look forward to the years that I have left ahead of me and give thanks to those years that I have been allowed to manage and learn how to improve my personal performance.  I would highly recommend SROA to anyone looking to develop themselves into a very rewarding  career.  Our company is growing continually and opportunities will present themselves to qualified candidates.  Join us today.  You will be very happy you made the decision.

The most effective mindset I found for a typical day as a property manager for SROA is to expect the unexpected. No one day is the same from the customers to company policies and procedures. I learned to be successful with SROA you need to be self disciplined, plan your day out for yourself and hope it all goes to plan. Management styles vary from region to region. I was lucky enough to have a a district manager who didn't micromanage her team and understood that we all run our properties different. The culture at SROA is that everybody appreciates everything that its staff does to keep it moving forward. You'll hear it a lot in team meetings and during regional manager visits. They'll verbally tell you how much they appreciate all that you do and if there's anything you need from them to make your life better at SROA to please let them know because "their job is to make sure things run smooth for you". Sounds great in theory, not a lot of follow through in my experience though. As a property manager, SROA doesn't really give you a lot of tools to manage much, just policies and procedures to follow. I felt more like a glorified sales consultant than a manager and my job was to drive revenue and gather Google reviews. The most enjoyable part of working for SROA was the relationships I managed to build with my team members and some of my customers. Being there as long as I was I really got to know these people on a personal level and it was a nice perk.

No training, thrown to the wolves. No support, No communication with employees. No compensation for going above and beyond. No raise for year and a half, even when you have brought the scorecard and you personal scorecard to phenomenal levels. Lied about bonus. Almost a 1/10th of bonus,as to what we were told in interview, even with phenomenal numbers. Upper management does absolutely nothing for their employees. Zero compensation for being TOLD you are taking on Not 1, but 2 locations. New locations were not set up at all for us to be able to run it effectively. We had to get everything straightened out for the customers, so they could make payments, get in the gate, get into their units that they overlocked in the system. Also had to set up all of the programs for that location with IT, something upper management should have done before going live with all of the new locations they purchased. Absolutely ZERO respect or appreciation from upper management. Customers love me. All of the 5 stars reviews show it. 
Corporate isn't doing anything to help, or make it right. You can't even get ahold of anyone at corporate level. They are ALL about the money. You are told what days you will work. You get Wednesday and Sunday only. You can't even take your EARNED PTO unless you get prior approval,and are told to not even ask, as it's their busy season. 
Bye bye. 
Going where I am appreciated, respected, compensated, and promoted by upper management. 

This job has been an amazing experience. I meet all kinds of people every day, and everyday is always a new adventure. The RM has been an amazing person to talk with and go to for help or advice or even just to put a smile on your face. Always helpful, very understanding, clearly cares about employees, and is always on your side as they have been in in my shoes and understands.  If you ever have a problem or need help, you can contact any DM or PM company wide and everyone is always will to drop everything to help. TEAM actually means something here. I would highly recommend (and have) anyone to apply for a job with this company as you will never find a better group of people to work with on a daily basis. They offer benefits including medical and 401K options. Not a lot of smaller companies do that. There are always options for advancement in the company so you never stay stale in your job. During the summer months this job is fast paced and you stay busy. Winter months, relaxed and laid back. They are big on core family values so being home with your family for the holidays are very important to this company. The company  is big on pushing their employees to have that family time and put the job aside on your day off. Downside to company would be the pay twice a month. But the wages they pay are fair for the job.

The atmosphere is Happy, and the people I work with, and for, are great.You are made to feel appreciated, and valued. I enjoy going to work. If you are looking to advance, there is the opportunity. If your looking for change the opportunity is offered. You can relocate to another state or area when an opening is made available. The managers work with you as a team. The District managers are also pleasant to work with, your opinions are asked and taken into consideration when needed. You are not micro managed your treated with respect ,and if you need help all you have to do is ask. The training is very well organized and most helpful if you are new to the business, and even if your a seasoned worker.The company is stable and growing as a whole leaving the door open to advancement. Your given support from the property manager on up , they function as a team. I would recommend the company to anyone looking for stability at work and a good environment to work in.

Overall, my experience at SROA has been great. The company has grown a ton over the past few years, but the atmosphere does not feel "corporate" or stuffy at all. It feels more like a smaller business, where open communication is the norm. 

So far, my experience has been that employees are down-to-earth and are genuinely happy to come into work each day. Most people tend to stay at the company for many years, and there is definitely  room for growth. Most managers and senior managers were promoted from within. 

Upper level execs make themselves accessible and actually get to know employees at all levels. Management does its best to put together fun engagement events so that employees can mingle and feel appreciated. 

Teams are typically tightknit and managers care about their team members' happiness and growth. 

The benefits plans are excellent, probably the best I've ever had. 


I have been with SROA for 4 years starting as an APM and working my way up to DM within the first year & a half. There is room for growth!! 
SROA has been full of growth and opportunity since day 1 for me. I have watched and been involved in the hard work and dedication we have put into growing from a small mom & pop to a flourishing corporate business. Over the years I have watched and help integrate tribal knowledge into training manuals and programs for property managers setting everyone up for success on day 1. 
I adore my job, upper management and my employees. 
My base pay has always been comparable to other storage companies and there is money to be made when you excel at your job. 
Yearly raises + quarterly bonuses are based on yours & your teams performance. All metric goals that bonuses and raises are based off of are clearly laid out for you beforehand and upper management is always willing to coach and correct you on how to achieve those numbers! 

I have been with the company a little over 2 years now.  In this industry there is good, there is bad and there can be ugly.  This company is growing quickly and with that can come a lot of changes.  Some adjust well to changes, some do not.  I have seen many poor reviews on this company, but take them lightly.  You do what you are trained to do and you will succeed, never be afraid to ask questions and admit when mistakes have been made. No harm can come from asking for help, you can only better yourself. Within my district, we have an amazing group of people that will assist in so many ways to make sure you as an individual meet your goals and the district as a whole. 

Advancement is possible!  Take it from me.  You put in the work and you will get noticed. Upper management is available and open when needed.

Some of the worst management you’ll ever deal with. Need help with something? Figure it out. There’s also way too much behind the scene politics going on in this place. 
The top sales agents get berated constantly for overachieving their sales goals, while the ones who hardly do anything get a pat on the back and a “congratulations.” Do yourself a favor and stay away from this place if you’re an honest person.

Very little down-time, work day was steady and seemed to go by fast. Attention to detail was priority. Some duties were "per-situation" decisions, which the company supported when appropriate. The need to work outside in all types of weather was a challenge at first, but grown accustomed to. The only difficulty experienced was my impression of being a manger to train and encourage assistants to apply themselves as I would. This, I believe, may have been construed as overbearing and rude.   

Top Job Titles	Average Salary
Property manager 3 salaries reported	$18.00 per hour
Maintenance technician 6 salaries reported	$17.00 per hour
District manager 1 salary reported	$60,000 per year

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