server

housekeeper

cook

dishwasher

receptionist

StoryPoint

The best part about Story Point has nothing to do with the company.  Just like any other Healthcare facility, the residents are great.  Story Point's so called 1440 culture only exist on paper.  The Regional managers have no clue what the real definition of what they preach about really is.  They claim it is to make your best you and to give your best experience for both the residents and your coworkers.  Amazingly, when the Waterville location was opened after 8 months of push backs, each day was different from the one previous, one Regional director would tell us one thing and another Regional would come in and tell us something completely different.  We had an all employee orientation and then after that there was never any follow up, what kind of real training is that.  The first 4 months was a chaotic mess, and after realizing they were in a clamor of trouble and uncertainty they realized they needed to make changes. The Property has now been open since mid August and currently doesn't even have more than 50 residents, and they still can't open their El, AL, or MC units.  The company released first the Executive Director in December, the Life Enrichment Director in February and then the Executive Chef in April.  Their is no integrity to this company.  How can there be when they tell the rest of the Directors when they let these people go " stop worrying about who is next', " we aren't looking for scapegoats".  The real story is that these people were all about 1440, probably their downfall.  Story Point has a great concept, just the wrong people in the wrong positions at the Regional level, otherwise there would not have been so many mistakes or high turnover of employees. 

 Dream Big. Take Initiative, Be accountable, Be Encouraged, Give Back and Enjoy...............too bad the Regional s have no clue.  Story Point is JUST another Healthcare facility...

I could not be more unimpressed with what is happening to this building. I come into work every day and wonder how short staffed I will be because no one can stay employed here. We do not make enough for what we do and what we have to go through. Management is crumbling to the ground and they act like they care yet they’re not doing anything about it. Everything seems great when you first start working here and then once you’re here for a little bit, you finally start to see the true colors of the ones who are allegedly there to help you with whatever you need. You have awful workers who come in smelling like marijuana and sleep on the job and who are rude to residents yet still have a job. And you fire other employees who are doing they’re job and often doing a very good job. Storypoint needs to wrap their head around things and hopefully fix things before everything crumbles from underneath them. There is no room for advancement. Management has changed so much in the last year because no one can get anything tobegner and do their job the right way. They tell you that you are going to be making a certain amount and every check it is significantly lower than what was promised. (They always say that there was a mistake and they will fix it however it is never fixed and you lose out on that money.) Extreme favoritism is played. I’m so ashamed of how I was treated while working there and no wonder why they don’t keep staff. (They are always losing someone at least once a month.) It’s sad because the residents are absolutely amazing, but even the residents are moving out of Storypoint because of the care that they receive. 10,000 a month to have your loved one taken care of is absurd to me.

a typical day as a server at StoryPoint looks like: setting up for the next meal, cleaning up the respective dining room for the next meal, taking orders from residents that you will see often, bringing food out, using a Point Of Service system to take orders and pay the bill. 

I learned how to carry out orders and clean up an area in a timely fashion, and the residents are more than just customers, they are good friends and tell wonderful stories.

management moved around a lot while I was there, but there were some serious communication issues with other staff members, and it led to many “he-said she-said situations. It became a toxic environment when everyone was complaining to our managers about someone else, regardless of whether it was founded or not.

this place is popular with people in highschool, so be prepared for highschool drama (even if you’re an adult)

the hardest part  is only having so many hands. when the lunch or dinner rush comes in, you must work quickly and efficiently without pause, otherwise you will fall behind.

the most enjoyable part of the job was the bond created with the residents. you will remember their names, likes and dislikes, fantastic stories, their personalities, and more. they have left a lasting mark in my life, and I am forever grateful.

Terrible place all around.  Management is awful and barely ever there, constantly miss work. The attendance program is only for the hourly employees, and you are not given any sick days, but if youbare management you can take time off work for incredible excuses! If there's a problem or a resident is possibly in danger and you tell a higher up, they don't care. No team work AT ALL at the Granger facility. They play favorites, and if you work your butt off, you don't fit in to their little group. The management takes LOTS of breaks, are late returning from lunch, clock out early. There are a couple girls that are related and they "cover" for each other. I went above and beyond for the residents that I took care of. This is one of the most awful places I've ever worked. Instead of writing me and telling me to call someone in HR, just do an investigation and stop all the favoritism  that happens. Get a REAL management team that doesn't play favorites and one that abides by the rules. A management team that knows how to effectively communicate and actually shows up for work. Hard to talk to a supervisor if they are NEVER there. All this place cares about is getting $$$ from residents. 

This place only cares about recieving a check from the reasidents and their family. The residents do not get bathes nor do they get their teeth brushed. The (ED) house homeless staff members who gets drunk on the job. Theses resident pay alot to live her but yet she has let a staff member live there for free. The staff member was fired because she was drinking on the job or was she really on the clock, they did give her a free place to live.  I didnt know this was a homeless shelter. Staff also steals food to take home to their families. Staff comes to work when they feel like it, they do a lot of no calls no shows and late all the time. When you complain to managerment, nothing gets done. Very nice building but poor managerment. Night shift watch hulu, roku etc all night using the company wifi and sleep I residents rooms or empty room, then milk the clock when its time for them to punch out. This place is turning into a high tech nursing home, these resident pay up to $6000 a month for poor service. Corp office doesnt seem to care as long as they get a check. Turn over rate is high for management, I have seen a totally of 5 new (ed) since I have been there. The new (ED) doesnt know what she is doing. I guess they needed a body in that chair. She doesnt let the D.O.N. Do her jobs. The place has really went down since she has been there.  (Not a great place to work for or have your love one live at).

I have truly enjoyed my experience working at StoryPoint. One of the things that stands out most is the culture the company is working hard to create. StoryPoint genuinely strives to put both residents and employees first, and that commitment is evident in many aspects of the organization.

As someone who works in memory care, I appreciate the unique and person-centered approach StoryPoint takes when caring for residents living with dementia. There is a strong focus on understanding the individual, meeting unmet needs, and creating meaningful moments throughout each day. The company encourages innovative thinking and challenges traditional approaches to memory care, which has been inspiring to be a part of.

Another aspect I value is the emphasis placed on supporting team members. Caregiving can be emotionally demanding, and StoryPoint recognizes the importance of caregiver well-being. The company has invested in education around burnout, compassion fatigue, and self-care, while encouraging leaders to check in with their teams and support one another. This focus helps create a workplace where employees feel valued and appreciated.

No workplace is perfect, but I am proud to be part of an organization that continues to grow, learn, and invest in both its residents and team members.

They get away with giving multiple jobs to one person without having to pay for that labor.  For example as the wellness nurse there:  I was responsible for the scheduling needs of the wellness department, I was expected to be on-call constantly (there is no per-diem, or on-call nurse at this location), I was also expected to be involved with some aspects payroll for my department. I had to do all of this while being the ONLY nurse at this location so if ever I am not in the facility I'd be getting calls and texts every single day to address issues even when I am not at work. Boundaries were being overstepped constantly in the nursing department (Leaders with no nursing license were doing initial assessments for possible admits and this in turn would cause residents to be admitted to the assisted living side when it was unsafe). There is not much support when asked for help. I felt that if I went against the grain/culture for that location you'd get a termination letter in an act of retaliation shortly after voicing your concerns. The pay is sub-par for everything that is expected of a nurse there. The place has a lot of improvement to do from a managerial standpoint. If this company truly cares about its workers, and turn over rates then I would suggest they look into things at this location.

Working as a CNA at StoryPoint Senior Living has truly been the best job I’ve ever had. From day one, I felt welcomed into a supportive and caring team that genuinely values both residents and staff. The leadership is approachable and encouraging, always making sure we have the tools and resources needed to provide the highest quality care.

Every day is meaningful, and I’ve had the privilege of building strong relationships with residents, seeing their smiles, and knowing I’m making a difference in their lives. The sense of teamwork here is incredible; coworkers collaborate, support one another, and create a positive, uplifting work environment.
I’ve grown so much professionally and personally during my time at StoryPoint. The training and guidance provided have made me a more confident and compassionate CNA. I truly feel appreciated and respected as an employee, which motivates me to give my best every single day.
If you’re looking for a workplace where you can make an impact, grow in your career, and be part of a caring community, StoryPoint Senior Living is the place to be. I couldn’t ask for a better job!

The job was primarily washing dishes. The job got difficult only when we hired new servers. Most of them caught on very quickly having a good relationship between the servers and the dishwasher is very important.  Overall, the servers did a pretty good job of bringing the dishes to me before it was too late at night, or just before closing.  The executive chef is absolutely awesome! Really smart guy with a great sense of humor.  The sous chef, however, made unrealistic demands on me. I was expected to work a 10 hour shift on days of the truck delivery came in. I was required to put the entire truck away that is physically impossible with all of the dishes and pots, and pans to do as well. since it took two shifts for me to put away the entire truck, the sous chef would walk through the kitchen on truck day and see that there were still boxes sitting there. After seeing that a few times, not understanding that I spread it out over two shifts, I was written up and summarily fired. It’s really too bad because I Liked that job a lot. Of course I got along with the cooks and tried to do everything I could to make their job easier. It’s never a good policy to fire an experienced Dishwasher like myself. Dishwashers are not exactly lined up out the door waiting to get into the job.

I came here from another senior living company for better pay and a much better work experience!  The culture at StoryPoint truly shows and staff is well-rewarded for the work that they do!  I have gotten good vibes in every StoryPoint community I have walked into (and I have been into a lot of facilities over the last 10 years).

Management is available and supportive when you need them and they are quick to make decisions in order for you to close a sale or move forward on something.  I can appreciate that!  They truly are about you and your family and this is really the definition of an employees-first company!  Sales leadership offers constructive criticism so you become the best sales leader you can be!  It is always positive and uplifting and motivates you to keep grinding!

If I had anything to critique, I would say the health benefits - it would be nice to have some additional health coverage options even if at a higher premium.

Other than that, I plan on staying with this company for a long, long time and I am excited to continue my journey with them!!

Top Job Titles	Average Salary
Server 464 salaries reported	$14.53 per hour
Housekeeper 281 salaries reported	$15.24 per hour
Cook 354 salaries reported	$17.98 per hour
Dishwasher 249 salaries reported	$14.40 per hour
Receptionist 174 salaries reported	$14.79 per hour

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