front desk agent

concierge

front desk manager

parking attendant

security officer

Stratton Amenities

For the first 2 interviews the interviewers was just reading off a script. They have no type of natural engagement with me and were very robotic. Additionally they couldn’t answer any questions related to the job at all. They knew literal nothing about the job. If they couldn’t read the answer of the script they would try to tell you to some lame excuses. They outsourced recruiting so they people they are recruiting are subpar. The “Hiring Manager” had no clue what a turnover rate was. They couldn’t even tell me about if there was potential advancement opportunities at this company. Very disappointing to say the least. Definitely start looking for a more experienced/ qualified recruiting team because what you have now isn’t good. If you’re not putting genuine effort into hiring/ recruiting you won’t attract or retain qualify people at your company. Use this information however you like.  

( So they decide to move forward in their hiring process)

This position and employer  are the most unprofessional and underpaid jobs I’ve ever had. The job is fairly easy given that you are able to follow directions and greet people warmly. Stratton had me train at 2 different work sites in San Jose and then put me at a third location, but as a Stratton employee you are the stand-alone face of the amenities at whichever building you are at, no one to support your lunch breaks or help when the building is very busy. They offer no benefits, no sick days/hours, and work as a 3rd party amenity’s group to luxury apartment complexes but pay just above minimum wage. This employer also ‘let me go’ without notice after not contacting me regarding scheduling due to a change in my availability. I would not refer or recommend anyone to work for this company as there is no home base in San Jose CA area, supervisor lives and works out of LA. 

What is the best part of working at the company?
The residents at the property that I work for are so nice and generous and very caring. I also love the the different pets in the building.  I even know some of the pet names.

What is the most stressful part about working at the company?
When it got cold, I didn't receive the proper help needed to stay warm and continue my job duties. I ended up getting really sick due to this matter. I felt unappreciated because I am a very hard worker. 

What is the work environment and culture like at the company?
There are a variety of different cultures living in this high rise community.  It's more like a building with the love for art and design. Everyone is cool and unique in their own special way. 

What is a typical day like for you at the company?
Busy with deliveries,  valeting vehicles,  and getting residents packages in a timely manner. Other duties are included as well.

The management is sorry as ever!! . They just about let anyone become a so called supervisor.  Good luck with trying to request days off. They will not acknowledge it. The pay is low for all of the work that they expect you to do. There is not overtime unless they are short at the property then it is okay. Which is all the properties.  Only apply if you would like to gain a little bit on concierge experience, but I would not stay long.  Also if you relief is not there expect to work a double. When you go to these properties keep to yourself don't become buddy-buddy with the residents or property managers.  Just also watch your own self. 

Where do I begin  first off I had 3 interviews for the position I had with Stratton Amenities  i worked in Jersey City. If I have to give them a rating it would be Zero all across the Broad. The management is very poor and the pay is for a high school student. The reality is this company expect a lot from the employers and give them absolutely nothing in return if you're looking for a security job this is not the company it's only concierge. Even though they have you doing security work. Please Don't waste your time with this company.

This company and the new management are horrible.  They will take over your life if you let them & the moment you speak up for yourself all of a sudden you're receiving multiple write ups for things you've been doing since hired and was never written up for. Management will expect things from you that even they won't do & oh, don't let anything unexpected come up because you'll be penalized for that as well.  If you value respect & mental peace this is not the right job for you. They expect you to be weak-minded "yes" people & the moment you aren't issues arise.

There is room for advancement in real estate and concierge hospitality, but it takes a degree or a whole lot of experience before you will start making great money. Moreover, management may arbitrarily terminate you for whatever they feel like. You never really meet anybody that’s your supervisor and the turnover is high from their end too. 

All in all, good company, good experiences you can get but not much room for growth or room for development. 

Workplace changes constantly. They lie to you about pto. Run for the hills. Management is a joke. No lunch. If your salary and a supervisor you will get changed to hourly. Salary is the only way you will get pto. HR does not have your back they value their contracts , so your on your own.  Read through your initial on-boarding paperwork , NDA's galore. Regional Managers change constantly. Structure of job is just really bad.

Every interaction with upper management has left me grateful for moving to this job. In a culture where non-direct managers tend to only communicate with their “lead” position Stratton has left me refreshed and assured that I am valued and listened to. The day to day work is clear and has guidelines for all common scenarios one might encounter at a front desk. I am glad to have found this company to work for. 

What is the best part of working at the company?
I can rely on my manager to answer my calls any time

What is the most stressful part about working at the company?
As front desk we have the least access to things and this can often frustrate residents which leads to difficult interactions 

What is the work environment and culture like at the company?
Flexible and not too demanding 

What is a typical day like for you at the company?
Organizing packages, directing residents, familiar residents might drop by and chat.

Top Job Titles	Average Salary
Front desk agent 33 salaries reported	$19.31 per hour
Concierge 10 salaries reported	$19.20 per hour
Front desk manager 13 salaries reported	$22.33 per hour
Parking attendant 10 salaries reported	$18.30 per hour
Security officer 1 salary reported	$16.99 per hour

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