direct support professional

residential manager

residential team leader

registered nurse

head custodian

Suburban Adult Services, Inc.

Working with the individuals and coworkers is amazing, would give it 5 stars!  However upper management is deplorable. They don’t care and don’t listen. So many amazing managers, team leaders and staff have left due to the uncaring upper management. This company is so top heavy it’s ridiculous.  You have so many higher up positions but can’t pay the front line staff a livable wage.  It’s disheartening to love what you do and love where you work but have to leave because the job is so bad for your mental and physical well being.  Staff and front line managers seem to get lost in the company and no one wants to listen to those doing the work as to what is best for the staff and ultimately the individuals we serve.  Do better.  Be better.  Put the individuals first by supporting your front line staff!!

What is the best part of working at the company?
Working with the residents in the homes. They are fantastic 

What is the most stressful part about working at the company?
Call offs every day, having to stay when someone called off, no support from higher level management. Was given the silent treatment from higher level managers when 3 week notice was put in.

What is the work environment and culture like at the company?
Stressful and unsupported. The residents in the home were great, but the staffing levels were deplorable 

What is a typical day like for you at the company?
Hired into a management role, but there was so few staff that I had to work staff shifts and was never able to complete management responsibilities.

i would give them zero stars if i could. the management is terrible, the staffing is terrible. if someone quits (which happens all the time) they do not replace that employee and just expect other employees to pick up the slack.by the handbook, the management is supposed to be the one to pick up a shift if someone calls off... (they just end up mandating someone, and say its the perks of the job)  they over work their staff and under pay them. the poor management and time management will make the only "good" employees they have leave. i DO NOT recommend this employer to anyone. no room for advancement or raises. and if you do get a raise it is about 10 cents a year.

The Team Leader and the Program Director were largely absent, leaving Manager and Assistant (at times when there was one) to fend for themselves filling many vacant shifts.  Administration was very lax and slow on hiring to fill empty positions.  Largely in part because they did not have to work doubles or weekends to fill the voids. Lack of support from those in power. Whenever the administration would choose to visit the sites, the residents did not know who they were. Very seldom a kind word, but immense criticism of the functioning of the sites, despite dedicated staff trying to keep a healthy and stable home for the residents. In all honesty, the place is going down due to lack of support from Administration.

My typical day consists of shadowing the guys while they work at the main office building cleaning the Dayhab rooms, taking garbage out and cleaning the bathrooms and I occasionally assist them with.  After cleaning they go to their other job where they work in a factory and assemble jewelry boxes for two hours.  Assist the guys with any budget billing, clean up the house make it tidy, assist with cooking, go on the planned outing, participate in house activities-play board games.

It depends on who you are as to how you are treated. It also depends on how long you have worked there. Sometimes people that have worked for a company the longest are the biggest slackers. Inappropriate words or subjects should not be used around individuals nor should they be ignored when they need help. The staff that does help them seems to be the one to get the blame for it. . And the rules should be the same for everybody. Employees should not be walking around with their phones if phones aren't allowed at work!!! When a person fills in and  tell you that they see everything that's going on but management doesn't, obviously it's a management problem. . It's truly sad. 

Working at sasi means being part of a mission-focused, values based agency that values inclusion, belonging, integrity, and growth. The work can be challenging at times, but it is also very rewarding. The agency is always looking for ways to improve and regularly uses direct feedback from employees to help guide changes. Culture change is ongoing and takes time.  I have seen real improvements made over the time I have been here. Leadership makes an effort to support staff through training, open communication, appreciation, and wellness initiatives. Overall, I have found the work to be meaningful and the team environment supportive.

I still currently work here and have applied more than once for a higher up position and have not received it. At this point I'm frustrated and want to leave but at the same time it's hard because I care about the individuals and don't really want to leave. I wish it had better hours for example 10am-6pm because I feel like more people would want to work here. I'm just hoping that something happens and I'm more satisfied as well with management and them communicating and informing the employees of what is going on.

In conclusion, this company does not care about you and will hire people that do not care about the quality care of their residents. You'll be overworked, most people in a position of power here have a power trip ego. Your needs and concerns will not be addressed. You'll be expected to do the work of 3 people. Minimum staffing is by far not enough. And good luck having a life outside of here if you actually care about the residents. Coworkers are generally incompetent/lazy and mistreat who they're caring for. I would have never worked here had I seen what was coming. Wow. Stay away. I feel bad for the residents.

Working for Sasi was not all it was made out to be. Employees continue to go day to without having recognition or feeling valued.  If you are in management and you step down, for other reasons, then will pay you minimum to start someone off working at. There are employees who have been there less time than management who have been there for years more, and the newer staff are making more money. It is ridiculous and insulting.

Top Job Titles	Average Salary
Direct support professional 37 salaries reported	$20.18 per hour
Residential manager 23 salaries reported	$25.73 per hour
Residential team leader 13 salaries reported	$33.65 per hour
Registered nurse 5 salaries reported	$37.00 per hour
Head custodian 7 salaries reported	$23.60 per hour

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