registered behavior technician

board certified behavior analyst

behavior technician

special assistant

clinical director

Success On The Spectrum

What is the best part of working at the company?
The best part has been the unwavering support from the leadership staff. They foster an environment where everyone feels valued and encouraged. The clinical team is consistently present on the floor, ready to assist and provide constructive feedback, which has greatly enhanced our collaborative efforts. Additionally, the clients we work with are truly remarkable, and the RBTs show genuine care for their well-being. The warm, welcoming spirit among the team creates a positive atmosphere that makes a significant difference in our daily work. It's this combination of supportive leadership, a dedicated clinical team, and a compassionate group of colleagues that truly sets this company apart.

What is the most stressful part about working at the company?
One of the standout features of working at this company is the effective scheduling system for clients, which significantly minimizes stress. The way appointments are organized ensures that workloads are manageable and prevents burnout. Because the scheduling is handled efficiently, team members can focus on providing the best care without feeling overwhelmed. This thoughtful approach to client management allows us to maintain a healthy work-life balance and fosters an environment where stress is kept to a minimum. As a result, I genuinely feel supported in my role, which contributes to a positive and productive work atmosphere.

What is the work environment and culture like at the company?
The work environment and culture at the company truly feel like one big family. We share plenty of laughter and camaraderie, which creates a warm and inviting atmosphere. Yet, amidst the fun, we all remain deeply committed to our mission of supporting the kids we serve. 

One of the most remarkable aspects is the involvement of the leadership team. They don’t just remain in their offices; they are actively engaged on the floor, working alongside us, and providing hands-on support. This approach fosters a sense of unity and collaboration, reinforcing the idea that we are all in this together.

Everyone here is not only supportive but also genuinely invested in each other’s success. This culture of teamwork encourages open communication and feedback, making it easy to seek help and share ideas. Ultimately, the combination of a family-like bond, shared purpose, and active leadership involvement makes this company a truly special place to work.

What is a typical day like for you at the company?
A typical day at the company is both dynamic and fulfilling. I work with about two to three different clients daily, which keeps my routine fresh and engaging. We rotate between various spaces based on each client's schedule, allowing for a diverse work environment.

Every hour to hour and a half, we swap clients, which not only helps prevent burnout for both the staff and the clients but also enriches our interactions. This approach ensures that we can build meaningful connections with a variety of clients, fostering a deeper understanding of their individual needs. 

The variety in our day keeps things interesting and allows us to provide each client with the attention they deserve while maintaining our own enthusiasm and energy. Overall, the structure of the day promotes a balanced and enriching experience for everyone involved.

A typical day at work is similar to any other ABA clinic. I could never get used to their rhythm of switching clients every 30 mins. Lots of unnecessary work but it’s their way. Management is stretched thin and clinic needs updating and improvements it won’t do. Easiest and best part of the job is the ABA work and the kids. The hard part is the company and job itself. Many demands and responsibilities and poorly compensated with most waiting to either get certified or evaluated for a raise. They stall and drag this out so you work but stay limited on your growth and income. A lot promised and like a toxic relationship that you knew better but still wasted your time.  As a parent and employee of here, if your child is aggressive, please pay visits and keep constant attention to how they react and treat behaviors. Locking a child in the room in the dark is not ABA therapy. With employees standing outside holding the door closed, child inside screaming and crying. This went on for HOURS, every day. You will not advance quickly, if at all. Many are stuck waiting to get registered and take their competency exam, and yet leadership fails to proceed according to deadlines, only hurting you, but a bag of chips and an I’m sorry is all you get. Many good staff just wasting away here and the good ones wise up and leave as soon as they politely can. Don’t be fooled by the small things. Pay attention to your decreasing hours, the rotating unhappy management, the deteriorating building. It’s just a matter of time before this location is gone.

I worked at this location for several months and faced consistent challenges due to poor management and lack of structure until I ultimately gave my week's notice. There is no office manager on-site; instead, the owner assumes this role, handling both administrative duties and scheduling. This often led to overbooking of staff, primarily due to high turnover, which caused exhaustion and limited support for behavior technicians.

The clinic originally had a strong clinical director, but after her departure, leadership and training significantly declined. The new BCBA provided minimal guidance, and staff were often expected to run sessions without behavior plans or sufficient direction, which negatively affected both staff performance and client care.

An intern who also owned another location was placed in a training role despite not being familiar with the clients. This dual role raised concerns about professional boundaries and created discomfort for some team members.

Additionally, another long-time intern was let go after reporting a medical issue, and her concerns were not appropriately addressed by management. This contributed to a stressful and unsupportive work environment.

While other locations may operate differently, I recommend asking specific questions about training, leadership, and staff support before joining this site.

If you’re an RBT looking for a place where your work truly matters, this is it.

What stands out most here is the level of support. You’re not just thrown into sessions—you’re backed by a team that genuinely cares about both the clients and the staff. Supervision is consistent, communication is clear, and there’s a strong focus on doing ethical, quality ABA.

The environment is positive and team-oriented. Everyone—from leadership to fellow techs—is approachable and willing to help. It makes a huge difference, especially on challenging days.

There are also real opportunities to grow. Whether you’re newer to the field or looking to build a long-term career in ABA, you’ll gain valuable experience and feel encouraged to improve your skills.

Most importantly, the clients are at the center of everything. You can see the impact of the work being done, and that makes it incredibly rewarding.

If you’re passionate about helping kids and want to be part of a supportive, professional, and purpose-driven team, I highly recommend applying.

Working as an Office Manager at an ABA therapy center has been a rewarding and dynamic experience. The role blends administrative responsibilities with meaningful exposure to the impactful work therapists do with children on the autism spectrum. On a typical day, I manage scheduling, billing, client communications, and staff coordination, all of which require attention to detail, empathy, and excellent organizational skills.

One of the most fulfilling aspects of this job is witnessing the progress of the clients and supporting a team that's truly passionate about making a difference. It’s inspiring to work alongside dedicated therapists and behavior technicians who care deeply about their clients’ growth. The environment can be fast-paced and occasionally stressful, especially when handling insurance claims or managing last-minute schedule changes, but it's also incredibly team-oriented.

Communication is key in this role, as I serve as the bridge between families and staff. It’s essential to be approachable, understanding, and solution-focused. The job has helped me grow professionally and personally, enhancing my multitasking abilities, conflict resolution skills, and emotional intelligence.

Overall, being an Office Manager in an ABA setting is more than an administrative position—it’s a chance to be part of something that positively changes lives every day.

I have worked at many different agencies as an ABA therapist. At most of those places I felt invisible and had no support in knowing what to do at my job. The BCBA at this agency gives clear instructions on what duties are expected from the staff and provides support to meet those goals.  The BCBA is open to communications from the staff. This is huge because some BCBA's would not accept any advice or even information from the staff. The BCBA gives opportunities for the staff to prove their worth while providing them with support. This is huge because if a supervisor gives opportunities for the staff and provides support then they are looking to build the skills of the staff. The agency has clear expectations of what is expected from the staff and provides support to meet those expectations. When the kids are sick or if the staff are sick, they are sent home as the care of the children and staff is the most important thing for the agency. The families have expressed their happiness at the growth of their kids. Some of the kids came to the agency and did not say even one word. Now they are saying multiple words to different people. The skills the kids are learning are being applied to multiple places and with different people.

SoS has completely altered my career path within only a few short months of working there. What started as a job I'd see myself doing for a couple months grew to be something I'd spend the next years of my life growing in. There is a great professionalism yet, familiarity between coworkers that makes the every day feel more like a group effort with helpful tips and guidance coming as often as you offer a listening ear.  I have yet to talk about the upper management as I was saving the best for last and in this case, it couldn't be more true. These people want you to succeed and thrive in the best way you individually can while also being on par to the technician besides you. Growing opportunity come as frequently as you are willing to take them and they reward the hard work and dedication you put into the job. These folk are very flexible and accommodating to ensure that you know they are on your side without also being incapable of laying down the law if neeeded. Being a technician here feels like the start of a whole new chapter in my life. I hope to stay in the company for the foreseeable future growing every step of the way. 

Here at the Lancaster, Pa location I can genuinely say I enjoy the atmosphere this work environment provides. I come to work everyday anticipating seeing my coworkers and our clients. From the interview and going forward, I can say that the CEO’s, BCBA, Office Manager and all of my fellow technicians have been welcoming, knowledgeable and genuinely interested in my wellbeing both in and outside of work and they positively contribute to the overall success and enjoyment of my role here. I’m not going to say it’s the easiest job in the world because it is not, Is it a job that requires a nice amount of patience, empathy and understanding? Are there days where the stress is higher than others? For sure! But all of it is worth it when working with these children and really participating and witnessing firsthand  all of their growth and accomplishments towards successfully becoming independent members of society alongside my crew.  I highly recommend this location to any Behavioral Technician looking for a work environment that makes you feel at home and enjoy coming in . 

One thing to consider: these are franchises, so employee experience varies by location. However, I was blessed to have worked at SOS for two awesome years. Great support structure in terms of everyday support for staff and clients, and a very home-like environment in the American Fork clinic. Great management team who are selective about who they hire, as they prioritize culture fit above most things when hiring. I loved working here and would love to return! Only reason I’m leaving is because I’m leaving to a role where I can spend more time with my family, especially as we figure out childcare for a newborn. When I say that though, I still had good work-life balance at SOS; I just wasn’t going to be able to be in the clinic as much as was required (and I’m glad that they prioritize in-person interaction here too).


"I am thrilled to share my positive experience working at Success On The Spectrum. From the very beginning, I've been so impressed by the exceptional leadership. The management team demonstrates remarkable empathy and kindness in all their interactions, creating a truly supportive and nurturing work environment. Their dedication to both the staff and the children is evident in everything they do.
Beyond the fantastic leadership, it's incredibly rewarding to witness the amazing progress the children at the center are making. Every day, I see firsthand the positive impact of the dedicated therapists and the center's thoughtful approach. It's truly inspiring to be part of an organization that makes such a meaningful difference in the lives of these children and their families.
Success On The Spectrum is more than just a workplace; it's a community where compassion and a commitment to growth shine through. I feel fortunate to be a part of this team and highly recommend Success On The Spectrum to anyone looking for a fulfilling and impactful career."



Top Job Titles	Average Salary
Registered behavior technician 197 salaries reported	$20.88 per hour
Board certified behavior analyst 160 salaries reported	$93,890 per year
Behavior technician 60 salaries reported	$17.46 per hour
Special assistant 38 salaries reported	$17.35 per hour
Clinical director 51 salaries reported	$98,701 per year

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