hvac technician

plumber

hvac installer

plumbing technician

customer service representative

Summers Plumbing Heating & Cooling

Why Work at Summers Plumbing Heating & Cooling

Summers Plumbing Heating & Cooling is more than just a great place to build a career — it’s a company that truly invests in its people. Whether you’re out in the field or part of the office team, you’ll be surrounded by supportive leaders and coworkers who want to see you succeed.

Empowering Employees to Succeed

At Summers, every team member is given the tools they need to do their job well. From modern software systems to well-organized reporting and training, the company ensures that everyone — from technicians to office staff — can perform at their best.
Employees like me focus on making sure everyone has the right software and data insights to make their day easier and their work more effective. It’s rewarding to know that the work we do helps others succeed in their roles.

A Culture of Engagement and Fun

One of the things that makes Summers stand out is its friendly, team-oriented atmosphere. The company regularly runs fun competitions that get both technicians and office employees involved — creating excitement, camaraderie, and healthy competition that keeps everyone motivated and connected.

Genuine Care and Continuous Learning

Summers treats its employees like family. From day one, you’re supported and trained on the company’s proven processes so you can feel confident in your work. There’s always room to learn, grow, and improve — and management genuinely takes the time to help you get there.

The Bottom Line

If you’re looking for a company that:

Values teamwork and growth
Provides the right tools to succeed
Encourages learning and collaboration
Recognizes and celebrates achievements

Then Summers Plumbing Heating & Cooling is the place for you. It’s a workplace where your efforts matter, your ideas are heard, and your growth is part of the company’s success story.

For those looking for an entry-level residential HVAC career, this is a solid place to start. They provide in-house training via an apprenticeship program to get you the essentials to start and succeed. On the reverse side, hourly pay is far behind the state and national averages for an HVAC tech, they do supplement hourly pay with spiff potential but sometimes it isn't enough. Spring and fall can be difficult to get enough hours. There are growth opportunities into sales roles which can pay high 5 to low 6 figures but with a ton of added stress and pressure. There are also potential growth opportunities to work into a management role as the company is quickly expanding. The turnover can be quite high which can lead to working an on-call rotation frequently. On-call schedules do not get pushed out until just before a new month starts which makes scheduling any future plans extremely difficult. The on-call schedule is now limited to just 2 consecutive days and now ends at 10pm which is far better than the previous 7 consecutive days and a 24-hr on-call. They have a summer company outing once a year and a really impressive Christmas party a couple of weeks after thanksgiving. They also have a large thanksgiving lunch usually the week before thanksgiving. Health insurance is less than desirable and quite expensive with high premiums and deductibles. Overall this is a solid starting place for someone planning to get into a residential HVAC career but once enough experience is accrued, it may be best to look for something that can offer significantly better base pay and benefits if you don't plan to move into management or a sales position. 

While I was working there they switched to a new way of doing things. They expected me to do two different job titles and all the work that comes with both of those, for the same pay rate. One of those job titles was a higher paying job. When I declined to do so without a pay raise, I had an incident filed against me, so I left. Months earlier they had fired 2/3 of the company, which is why they needed me to do the extra work. I was in constant fear that I was going to be fired next. They will never tell you what you’re doing right, only what you’re doing wrong. This position (CSR) is the most expendable, so if you’re unhappy, they’ll just hire someone to replace you instead of changing the underlying issues. Training within this company is awful, mistakes are constantly being made at the expense of the customer. Management is no better, my manager was nowhere to be found 75% of the time. When they are around they have no clue what’s going on. If you enjoy high stress environments, working hard with no appreciation or recognition, and working for little pay, then this is the job for you. 

What is the best part of working at the company?
its an ESOP meaning it is employee owned. my supervisor has played a crucial role in my transition to a service tech role. management is firm but fair.  it feels like a place i could see myself retiring from. 

What is the most stressful part about working at the company?
limited opportunity/ problem calls that provide opportunity to bring in revenue for the company and they have a right tech right call mindset.  limits having opportunities for those of us whom are newer.  yet they do put more faith in us as we establish a baseline of our experience. 

What is the work environment and culture like at the company?
well were told that our truck is our business, so its a little evceryone for themselves type scenario. yet we all fill in when needed to get the job done. we have a solid group of guys that have strong work ethic and were all just trying to level up professionally and as a team.

What is the best part of working at the company?
The crew of guys that works there is a fun group who care about each other. Low level guys are always willing to help.

What is the most stressful part about working at the company?
If you don’t sell a minimum of 1000 dollars a day, you’ll be treated like a dog and verbally abused.

What is the work environment and culture like at the company?
Management makes the environment extremely toxic. Service manager puts people against each other for entertainment. And GM only cares about numbers. Numbers are more important then literally anything.

What is a typical day like for you at the company?
Show up, watch some inspiration thing on YouTube, get yelled at about numbers, head to the back of the shop and smoke, head out on your first call of the day without knowing anything else about the day. You spend a the day in chaotic ignorance about the day until you finish the current call. Then get yelled at for taking too long or not selling enough.

This company pays well (for most- they will hire you at the lowest possible hourly rate if you don't ask for what you deserve. The posting says $29,000 minimum for CSR but if you don't ask for that they will try to hire you on at $12.00 an hour) but the management and the overall environment is horrible. There's no loyalty and no respect. They don't care about their employees and only care about making the most money possible. In the midst of a pandemic they're pushing and pressuring customers to let us in their homes despite customers not feeling comfortable with it. Management doesn't care about the happiness or job satisfaction of their employees in the least. I wish I'd had never invested my time in this company because honestly nothing good came out of it. 

Management is unqualified/often comes to work shoes untied/will work you to the point of mental break, you will have no work/life balance, and their only priority is selling products. Installersare treated like dirt, and are 9/10 times the last ones to make it home. Expect late hours, expect problematic pay, and expect favoritism of those who sell jobs vs those who do those jobs. Full systems (AC+furnace+lineset) are very often expected done in a day, and installers cannot delegate more time if necessary because it's very likely you have another full system install the following day that they will not reschedule. This is a business that operates it's employees on the basis of "I want to go home at a decent time so I'm going to skip my lunch" kind of mentality. Avoid this place. 

I love working here. I am given every opportunity to succeed. My success is only limited by my own abilities and will power.  

Management is great. More than willing to meet with me and help me whenever I need it.  Very accommodating with family emergencies   

Sometimes hours are long but that’s part of being a HVAC technician. People need heat. People need AC. I’m not restricted on overtime. 

I love this job. The perks are great! Annual trips, insane Christmas and thanksgiving parties. Weekly donuts monthly lunches and dinners. Paid days off. Paid birthday off. 

This company treats me with respect and dignity and strives to help me succeed. I will never work for another company again. 

Good people getting taken advantage of by a corporate mindset for blue collar work. All they care about is numbers so they can go on their managers cruise. No room for growth, no motivation to do better. Was an “apprentice” being taught by an apprentice, if we didn’t know how to do something rather than our manager who has 15 years of experience coming out to show us how it’s done, he advised us to look it up on YouTube. Place is a complete joke they price gouge in case they have to return because of their god awful work so it doest cut into their profit margin. My dad has been a union plumber for 30 years now and I’ve learned more doing side jobs as a teenager than I ever did at summers.

the techs in general were good people. relaxed working environment . however the higher ups and company in general is really just about money. thats really the only thing we ever talked about in meetings is what and how to sell more. the lack of training is honestly concerning. they just put you out there with another tech, which in my experience was often another tech with little experience. I literally watched them send multiple techs to jobs that had never done the particular type of job before and in some cases faked there way through said job and the pay is low. what ever you do don't ask for more money because they fire you for doing so. all in all if you have other options id say work somewhere else.

Top Job Titles	Average Salary
Hvac technician 137 salaries reported	$65,832 per year
Plumber 54 salaries reported	$69,299 per year
Hvac installer 65 salaries reported	$73,523 per year
Plumbing technician 41 salaries reported	$68,409 per year
Customer service representative 11 salaries reported	$33,324 per year

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