barista

driver

general assistant

purchasing assistant

marketing specialist

Sunmerry

Negligence and incompetence is what best describes the ownership of this company, but not enough to describe everything that is wrong with this company. Not only working in a poorly kept work environment on a daily basis, but employees were, have been, and still are working with broken equipment, which have yet to be replaced after being told they would be. Employees had addressed problems to their management, especially if customers were starting to complain, with management reporting to the ownership. However, they do not take immediate action towards fixing any problems, no matter how many times the problems continued to persist, along with new problems arising. The priorities of how they take care of not only our store, but the other stores as well, are definitely not within the employees' best interests, and, instead, in the ownership's selfish decisions. They will only focus on the sales and "high labor" of the stores, and would result to cutting hours, but will turn a blind eye on everything else. They wrongfully blame others for actions the employees were not properly trained for or lack of owning up to their own faults and mistakes, and never considered and respected the employees' time and space by inconveniently being in the way of the employees who are working, when they do not know the job properly themselves. They never rightfully acknowledged any of their employees, and if they were to do so, would only feel forced "because it would only boost morale" and not be genuine at all. They will never recognize the amount of sacrifice and hard work put into the employees, who are willing to stay over hours and work to help their fellow employees, in order to further increase the efficiency of the workplace. They also will not recognize the employees who are clearly lazy and does not contribute to the job at all. They get to sit in the office "doing paperwork," yet we catch them on their phones and be on social media/playing games. And what do they do about it? Absolutely nothing. It is utterly disgusting on how they treat the employees, how underappreciated of the time put in for this job, and how undeserving of them to have these employees who have sacrificed a lot of their time to help this company. Time is so valuable, yet they proceed to waste ours with needless tasks.  

Last but not the very least, they prefer followers who listen and not question the authority of already made decisions. Instead of giving you time to consider on your choices, the owner has already made the decision for you and tells you that is the plan they are going for. Not only are you excluded, but you have no voice to say your opinions, even if your intentions were for the store's best interests. They will not listen, and yet when they do, they cherry pick the information they want to hear and turn it into their favor. Unless you want to work your life away mindlessly under the careless upper management done around here, by all means. If you have a brain compared to them, I suggest going somewhere else.

I'll start off by saying, the coworkers and managers I had were really wonderful, it was a pleasant experience the first few weeks working there. But that didn't last for too long.

Working at either Kearny Mesa or Mira Mesa, you will get a pay of $17/hr. It's much more busier at MM than at KM, so technically it's better to work at KM for easy work. The thing is, the workers at MM requested for a raise, and what do you know, the owners denied them. They expressed with a
"Your rating in our bi-annual performance evaluation does not guarantee a raise, it is a report card as to your strengths and weaknesses. While a strong evaluation does not guarantee a raise, a low evaluation may result in negative outcome, including reduction in shifts and even potential layoffs."
The other part is, when you learn about other workers, and their situation, you'll come to realize that everybody else is gonna be $17/hr.
 I was told that there were various ways to get a raise, but that didn't seem to come true. So if you were to apply to Sunmerry, stick to your role and that's it, don't learn anything else, else you're gonna get more responsibility for less pay.

They had a Cake Decorator worker before, but that person left. There was nobody else except for the managers to do that role. Eventually, they try to get other people, whose main role being "cashier/barista" to learn how to decorate the cakes, but if you learn how to do that, you're most likely NOT gonna get a raise. You just end up learning how to do more work for free, since that's what the owners are desiring for, rather than hiring somebody to become a cake decorator.

All in all, without revealing too much information, you'll eventually come to realize that the owners are quite incompetent and make rather irrational choices, or making sudden decisions to "save money due to poor sales".

The only thing good about working at Sunmerry are the tips. There's nothing worth learning at this location.

the tasks that were given were pretty easy to learn, and they are doable once you get used to them. i was trained by a fellow coworker who was very kind and patient, and i did not feel too rushed to learn everything. 


as for the work environment, my coworkers were quite nice and willing to help and answer any questions i had. the space was usually well kept and clean, and even though it appears to be small, it never felt overwheming or suffocating to work in. the customers that would come in were very kind and engaging, as well patient. it was really nice to see regulars come back so often. 


as for management, i tried to stay out of their way as best as i could. the manager doesn't seem to get along with their employees very well; conversations with them are usually short and in a clipped tone. it's hard to tell if you're doing well or if they're upset with you. management rarely ever says if you did a good job or not, they just tell you what you did wrong. it felt like i was doing a lot of guessing and walking on eggshells around management. 


in regards to the interview, i received a call to do an interview in a timely manner, but the actual interview was a bit unprofessional and unpleasant. for a majority of the interview, the manager did not bother to even make eye contact with me, and it felt like they did not want to be there. they were also quite rude with the way they phrased their questions. 


overall, the work enviroment and interactions with customers were nice. the tasks weren't too overwhelming, either. but if i were given the choice to work there again, i would absolutely not go back because of the unkind management. 

I left the job about 2 years ago, but before that worked there for about 2 years while in school. The work days were a bit dreadful sometimes, especially during the weekdays, because of how slow it was some days. Especially after a long day at school, I preferred working the weekends for a faster day. The pay was alright, minimum wage. Tips were bad, especially since we had to share them equally regardless of how many hours each of us worked. The staff meal situation was good and we pretty much got a free lunch. All the drinks were fairly easy to make and pastries were easy to pack in the morning. I just hated having to be at work at 5am to pack pastries before opening, but I heard things have changed in terms of that. Upper management was terrible and unorganized. I think the worst of this company was that it was embedded in me to try to do everything at work perfectly, any little thing that you messed up made the bosses belittle you. They would lash out at you rather than show you how to do things the right way. Especially since a lot of students worked there, so it was a bit stressful and messed up. When i reached my last year working there it was definitely a lot lighter on me since I had a good amount of experience there and overall it was just better. My first year or so there was horrible. I sometimes regret not leaving that place and going somewhere else, but the hours worked with me while I was in school and the pay was good enough. 

This place may seem like a nice place to work, and it would be if it weren't for the asshat of an owner that was completely and entirely incompetent. Not only did we have to work with broken equipment on a daily basis, we worked in an uncomfortable environment due to the owner not getting anything fixed including the air conditioner, in a bakery of all things. The owner also wrongfully accused the management for things he's done on his own. Never was there a "good job" from him, nor was there ever anything encouraging. The owner would walk in to "check on things" but I'm convinced he used it as an excuse to tell us how bad we were doing on a regular basis. If he were to spend more time there, he would see just how bad things were and where things were actually going wrong due to his own ignorance, but instead he would spend at most 10 minutes  in the store to complain, then promptly leave. He preferred sheep that followed blindly and only saw the employees as dollar signs.

The work that's described is exactly what you'll be doing. There's a lot to do before opening but the staff is very accommodating and understanding of the work load and all the tasks that need to be done. You do learn a lot about time management as a result and do need to work at a quick pace. But it's a very good job for keeping yourself busy. What I appreciate the most is the work/ rewards system. If you pass the bread test, you can earn cash tips. If you pass the cakes and drinks test, you can get paid more, so there's a very specific system of raises and it mostly depends on your own work ethic because the company is very willing to reward. The family that owns the business is very nice as well. I will always remember this job as one of my favorites. 

When I worked here (Edison Sunmerry) the customer was always right even if they clearly weren’t. If the customer asked for the wrong drink then went to complain the managers and supervisor immediately fixed it for them while bashing you for getting it wrong even though you did not. Even if you tried explaining you didn’t, it’s on you regardless. The managers breathe down your neck and make you take tests to see if you can become a barista or anything else, these tests are ridiculous and you actually need to study for them or else if you fail they essentially fire you after the first two weeks. The workers here are also uptight and like treating you like an outsider. 

I only worked for 7 days within the 3 weeks and they expected too much to know everything which was not enough learning how to make the drinks, memorizing the food, and preparing everything throughout the day. Unorganized and should have a list of what to get done instead of expecting to know right away. Manager was kind of rude infront of the customers which is unprofessional. If I were to make a small mistake she would make me feel dumb and not try to help or support me. But other than that the co workers were to fun and cool to work with. 

The owner constantly sets unrealistic expectations that are hard to meet, especially since the store is often short-staffed. Instead of providing support or solutions, management tends to add more pressure on the few employees who are already doing their best to keep things running.

It’s unfortunate because the team members themselves are hardworking and friendly, but the lack of proper staffing and unreasonable demands make it a stressful place to work. With better leadership and more realistic management, this could be a much more positive environment.

Manager didn't own up to his mistake of not finding coverage when I was out sick with the stomach flu. So, he threw me under the bus and put me down as a no call no show when I messaged him the day before that I wasn't going to be at work. Also, the owner is a piece of shiit along with his wife. The business has been passed down to him and therefore he does not know how to run it properly
  .

Top Job Titles	Average Salary
Barista 19 salaries reported	$16.93 per hour
Driver 2 salaries reported	$19.00 per hour
General assistant 5 salaries reported	$25.50 per hour
Purchasing assistant 4 salaries reported	$18.50 per hour
Marketing specialist 6 salaries reported	$24.00 per hour

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