group leader

tutor

instructor

social worker

case manager

Sunnyside Community Services, Inc.

A typical day at work is inappropriate referrals thrown at you fast paced due to someone else not wanting to take on the responsibility of the case or services are critically needed because someone messed up along the line. You get ZERO support from you supervisors and upper management on assessing the real issues that are causing employee burn out and poor quality of services . This place has not kept up with its growth, higher ups only focus on grants and expanding and not improving the poor quality of services and employee burn out/high turn over rate. 
Almost Every few weeks veteran employees and new employees quit abruptly due to being fed up of the toxic environment. Those who stand up for themselves are mysteriously no longer part of the company and no one seems to mind the fact that valuable employees don’t stick around. So you’re left with people in need of money with terrible attitudes and poor work ethic. Home care clients never get through to their coordinators and it’s not because of technical issues they simply don’t pick up the phone or are nasty to the clients. The strategic plan was laughable, a bunch of supervisors and directors shared their out of touch experiences and devised a plan that in no way represented all employees or our real issues. 
The 2 stars is only because HR really tries to improve the environment. Summer fridays, ice cream Friday’s, hot chocolate Friday’s in the winter, transit checks,  bring your dog to work day& various clubs and other perks are available. It helps when your overwhelmed to get a way for a few minutes and enjoy the perks the company gives . The benefits and 401 b are not that bad as well but many employees can’t afford it.

The company overall is worried more about their senior community and their upper management. To get promoted is complicated even if you been there for years, they rather look for outside the company than inside or you have to be a favorite. When there are complicated issues they point fingers to lower staff and fault them instead of taking accountability. To ask for a raise and get it takes months. It’s like high school, with leadership using staff against others to start trouble or get people fired. If you worked on something the leadership take credit for it. It’s sad, the children in this company suffered the most because they see truth in hard workers. Leadership doesn’t care about you and it shows when they let you go. Management only cares about themselves. Communication is horrible as well, you either have to keep your mouth close or say what you have to say either way you get in trouble. Don’t be fool of how easy it is, it’s not. You are assigned a position and you end up doing more than what you get paid for. 

Overall well to work with , needs improvement in management style , treatment to worker's , and being fair not have favoritism. 
 To get promoted is complicated even if you been there for years, they rather look for outside the company than inside or you have to be a favorite. When there are complicated issues they point fingers to lower staff and fault them instead of taking accountability. To ask for a raise and get it takes months. It’s like high school, with leadership using staff against others to start trouble or get people fired. If you worked on something the leadership would take credit for it. I Leadership doesn’t care about you and it shows when you resign or get laid off. Management only cares about themselves. Communication is horrible as well, you either have to keep your mouth close or say what you have to say either way you get in trouble. When you are hired for a position you end up doing more than what you get paid for.

i just enjoy working with people of all ages especially seniors. here at Sunnyside i learned how to work with seniors who have cognitive impairments, day by day i plan and implement 1:1 and group therapeutic interventions providing our clients with cognitive, physical, social and emotional stimulation, i also keep records of their progress on a monthly basis and develop care plans as well. my co-worker seem very pleased working by my side. and i enjoy working with them as well. the hardest part about to job to me is balancing between administrative duties and front line work. there is never enough time to get much done. the most enjoyable part of the job is seeing the smile on all of our clients faces, to see them dance, to hear their stories, and bond with them as a family.

I worked at Sunnyside for almost seven months. It was a great place to actually have hands on experience working in education. I worked at one of their shelter programs and while that was a little more difficult I think it brought a great sense of purpose. They are really flexible and understanding, at least my manager was. I would say the only Con in the beginning was the manger I originally had was rarely there and we had to work with parents directly which was difficult at times considering some of them tended to be very hostile.

I worked at one of the better sites of this program. A typical day includes walking into the office and getting your supplies for the lesson plan you've created for the week (you need to do one weekly). Once ready, we head upstairs to pick up the students and take them to a new classroom.  After that, there are two activities that change throughout the week, one of them always being homework time. The best part of the job is engaging with the students and co-workers. The pay is alright for what you do, there is room for growth, however, the hours are short from 2- 5:30 (3.5hrs a week). Overall, great experience working here.  

Even though working with the kids was an amazing experience and I did to get to meet some cool and nice individuals. Overall, my experience with sunnyside was not the best. I worked with many several unprofessional people that were very gossipy and cliquey, people constantly calling out and one would often have to pick up the weight and change entire lesson plans. Overall, the job culture was unprofessional and it felt like our bosses didn’t care about our mental/emotional and physical health when they said we should go to work unless were really really sick.

I worked as a support  for teachers and kids at Sunny Side Community Services. I come in the morning helping to put breakfast for kids. Then helping teachers to read the story , then some activities. At 11 oclock it is lunch time . Prepare lunch than the kids sleep for about one hour. Sometimes we take kids to the park if the weather is nice. There are many activities such as drawing , painting, playing.going to the computer lesson , some fun and dancing and some sport.

Started off beautiful  , great minds working side to side but management  has a dictatorship approach  like Trump,  staff are overworked and ask for help but it's never enough as its too late and the blame game comes around which management  loves.  I feel bad for the people who have to be here everyday as if they have no choice.  There is no loyalty, not in this day and age.  As a manager the job is beautiful  and easy but as a worker it's horrible and tiring.

The health insurance (1199/Healthplex) is not as good as the same one for other categories, specially the dental part. The coordinators and receptionists are often rude. Many of my colleagues feel mistreated too. However, I believe things are improving as the City of NY changes its policies about these agencies and SHCP is making an effort to comply. My last coordinators were professional and polite. I also feel very lucky for working with a very good patient and a great, supportive family.

Top Job Titles	Average Salary
Group leader 9 salaries reported	$16.99 per hour
Tutor 7 salaries reported	$20.20 per hour
Instructor 10 salaries reported	$31.25 per hour
Social worker 4 salaries reported	$51,250 per year
Case manager 1 salary reported	$57,500 per year

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