technician

Sunrise Detox Center

Millbury Massachusetts 

“AffinityOne”, “Evolve” , and “the Counceling center” are all a “Family” of Sunrise Detox. I will speak on the Techs and Resident managers  perspectives, it is a great experience working in that field and for the most part it’s a feel good work environment because they are helping people turn their lives around, but it is Business at the end of the day,  you’ll work 3 days a week, 12 hour shifts 36 hours a week, paid bi-weekly… No bad, but the ugly side is the “lead workers”and “management “. Individuals  are promoted strictly by favoritism and not for what they know and they’re work performance or experience . A lot of  unprofessional manarism towards Techs and Clients from these positions, Which makes for a toxic work environment, The training they offer is little to NONE. You’ll be stuck “figuring it out”. They’re very strict about calling out if your sick or approving PTO. It’s almost impossible to miss a day and be paid for it, But in a nutshell the company is great and well organized once you get passed the lead workers and some of the managers, it’s well established but they need to look into work performance, past experience, and certification and college degrees before promotions and truly do an evaluation/investigation to determine if they’re competent for the positions they’re put in. Because at the end of the day it’s just makes for a stressful and toxic work environment and fast turnaround in staff and clients leaving with a bad experience. 

A typical day at work is suffering under intentional short staffing. There is autonomy at this location, but that's because you have no DON, there's a regional DON that is very uninvolved and overwhelmed with 6 facilities. The nursing leadership does not care about staff nurses, the scheduling is random and horrible, and the techs and nursing staff love to gossip and speak poorly about one another, fostering an extremely toxic and hostile work environment. A common occurrence was once someone left a room, the remaining staff would start telling that person's business and drag their name through mud. Dayshift would commonly get no or little admissions, and after they did about 2, they decide they're not doing any more, and the night shift nurse comes in already behind, with 2-3 intakes waiting from day shift, in addition to possibly getting 2-3 intakes of your own. You also have to pass meds safely while feeling rushed to complete the intakes that have been waiting hours. There is no teamwork, no camaraderie, and no loyalty among your RN peers and techs.

Best advice I can give prospective nurses...? AVOID SUNRISE DETOX CHERRY HILL  if you value your license and mental wellbeing.

I have worked for Sunrise Detox Toms River for 8 years, and I can honestly say it has been one of the most rewarding experiences of my career. I started as a counselor and have had the opportunity to grow both personally and professionally over the years. Every day brings new opportunities to learn, develop, and better serve our patients.

One of the things I love most about working at Sunrise is the teamwork. Watching the nursing team, technicians, counselors, and leadership come together to provide the highest level of care for our patients is truly amazing. Everyone works toward the same goal, and you can see the dedication and passion each team member brings every day.

Sunrise has given me countless opportunities for growth, leadership, and professional development. I continue to learn something new each day from both staff and patients. The culture of support, collaboration, and commitment to patient care is what makes this organization special.

I couldn’t imagine working anywhere else. I am proud to be part of such an incredible team and grateful for the opportunities Sunrise has provided throughout my career.

I worked at SDC for 5 years. It was one of the very best jobs I have ever had. A typical day at works was not very typical at all each day held a new adventure. I learned a lot about addiction and its effects on the human brain and body. I also learned a lot about medications used in addiction, different therapeutic techniques,  mindfulness. The facility holds 32 patients and is coed. Patients were usually treated for 3-14 days depending on their needs. My coworkers were a great team. Mature and professional and very passionate about the job. The DON  was the best very sensitive to the needs of her nursing staffing and always going to bat for the nurses when needed. The Administrator always stopped by the nursing station to say hello or bring over cookies or donuts. Both kept an open door policy.  The  Techs were super.  The counselors were great. The NP is top of the line straight forward and very knowledgeable,  really cares about the patients wellbeing. One of the smartest people I have  met and willing to educate the staff when needed. It was my pleasure working at SDC and I would still be there if my circumstances had not changed.

I thought I found my dream job in when I started at  Sunrise.  Over the past 4 years I became their DO girl! I loved my job most of the time. I was furloughed during Covid-19 and then found out it was really termination with no explanation. I did reach out to HR, upper management and no responses.  I loved my clients, but we allowed them to behave entitled, rude, lie to management etc. We allowed patients to be continually admitted, discharged AMA and come back even though they snuck in drugs and paraphenalia, putting other clients at risk. Management did not have an open dialogue about decisions they made that involved the RN's. We were just expected to do what they said regardless if they were Nonmedical! Definitely not appreciated by management. Management from Lake Worth comes and doesn't even bother to say hi to staff or ask how they are doing. Definitely not people who I thought they were.

Great group of medical and mental health providers.   I love working at Sunrise.  The collaboration of a multidisciplinary team allows for a safe medical detox while working with counseling on long term goals and success in long -term sobriety.  The nursing, counseling and chemical Dependency Technicians, chefs, drivers and housekeeping work together to provide a comfortable, cohesive and safe detox experience.  Everyone at Sunrise works diligently and tirelessly to ensure that our patients are set up for long term sobriety.  I love seeing the patients progress in treatment and push through some a difficult and /or uncomfortable times with the support of the SDC employees.  There is no cookie-cutter approach with our patients.  Our approach is based on each person's individual goals and circumstances.  I see that we are making a difference in people's lives everyday, and that is an amazing feeling.  

I love the clients/patients we work with and most people on staff that care. I’ve had many great experiences that have taught me a lot about myself and working in this field while working here. However, I feel like the management is terrible most of the time and inconsistent on a good day. I cannot say I feel very supported by the company itself or administrators. My coworkers have helped me work through serious problems more than any administrator. I also don’t feel that the pay is adequate for the weight that most good employees end up pulling. That being said, among staff that are not admins there is a decent amount of comaraderie and we help each other get through the more difficult shifts. I appreciate the opportunity to help people and make a living, however the company itself is often unethical in its treatment of patients and will do a lot to make money off of people in need, which feels horrible to take part in. It’s sad to say but some people that work here seem like they don’t care and just come in for the paycheck.

As you read in other reviews, the corporate side of Sunrise does not care about their employees whatsoever, but that is beside the point.

To watch a fantastic team of Clinical staff crash and burn due to poor management coming from a director on the ground was a sight to behold. 

Thankfully, the turnover rate is so high at this company that if you do choose to work here, you might have the chance to experience a great set of co-workers and bosses. I hope that is the case for you. 

They do promote within the company with significant pay raises, but those raises come with an unspoken expectation to comply with whatever schedule, task, or request that management asks of you. 

(Side note: If you are looking to become a Chemical Dependency Tech, the pay is horrible).

If you are passionate about work-life balance, there is a possibility you will have to fight for that balance.

With all of this said, I do hope that whoever is in charge during your time at Sunrise is healthy, respectful, and takes care of you. 

During my time at Sunrise Detox Center, I became concerned about the organization’s approach to client care and staff accountability. As someone with experience working under CARF, DCYF, and DHS standards, I expected a strong emphasis on compliance and safety. Instead, I observed a culture where leadership dismissed serious concerns and minimized potential risks.

The lack of urgency around safety and quality standards made it difficult to feel supported in providing the level of care clients deserve. While the facility offers opportunities to gain experience in the field, the leadership’s attitude toward accountability created an environment that did not align with my professional values.




A typical day at Sunrise Detox is always strange, unconventional, chaotic, hilarious, and sad.  The best part of the job are the co-workers.  There is a real team atmosphere.  We all work together to keep the patients safe from themselves, as well as keep each other safe from threats.  
There are a few parts to this job that are stressful, the first is seeing the condition of some patients as they are admitted, while another hard part is seeing patients return to detox, days, months and years later.  
The most enjoyable part of the job, would definitely be the staff and some of the more fun/funny patients.  They may be in pain, but everyone deals with their pain differently.  Some deal with it via laughter.  Being able to laugh through ones struggles is a beautiful trait that we definitely try to encourage among the patients.

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