manager in training

sales representative

retail sales associate

general manager

car wash attendant

Super-Star-Car-Wash

Very Stressful  job. It's ALL about selling memberships. Constantly, and I mean everyday and moment, being pushed and stressed to make sales,   Even if all other expectations are met or exceeded, still  threatened with write ups and being replaced. They dont care about any employees or worklife balance, no rotating schedules,  No holidays recognized or paid. The people in district and up in leadership postions aren't true leaders, just promoted managers, but not leaders, they don't grow or develop their teams. Just threaten with write ups. Huge disconnect between Corp and the field. Challenges are seen as just excuses, not actuall real Challenges that should be understood and recognized. Wonder why people don't speak up, because the concerns or real job issues that are brought up are dismissed as excuses, everyone just goes along to keep a job, this is why no real growth happens. No real intentional support from Corp or field leaders.  

I did learn how to react better with customer service, and also learned that anyone above management doesn’t understand being out,in the sun, daily, and dealing with positive/negative attitude customers can be exhausting and depending on your position, you have certain responsibilities. It didn’t help when some coworkers didn’t want to do things that prevented me from doing my job, and then my duties weren’t met, and being the first person everyone sees has them asking for help, yet, I wasn’t supposed to leave my spot. Tbh this company acts like they care about their employees, but they can replace you like there’s no tomorrow. I went above and beyond for this job, for nothing, some managers were cool but there were those who thought they had power, and tbh, I showed them the “respect” they showed me. Everyone assumes things about everyone, I did have good talks with everyone but other than that I was usually to myself.

The carwash is not for everybody. Many people were hired, but would not last for more than 1 week due to the heat and the intense work. The hardest part about my job was making sure all departments were done correctly and making sure all customers were content with all services without direct supervision. Also, finding employees that were dedicated and willing to commit to the carwash. Managment, made sure to always maintain customer satisfaction no matter what. What I learned at the carwash was to maintain a positive attitude and show teamwork at all times towards employees and customers. Without teamwork, it is impossible for the day to run smooth, especially with the amount of car count. The most enjoyable part about being a manager at the car wash was being able to make customers happy, and being able to reward employees with their extremely hard work, and feeling appreciated.

Working for a General Manager who was fresh out of highschool was abnormal, being fired for talking about looking for another job is abysmal. The work life balance is impossible, because you will be written up for taking sick leave or time off because "No one can cover your shift". Managers also have a budget for fixing things at their location, so your location could have malfunctioning equipment because your manager doesnt want to dip into their special bonus to get anything fixed.

The location can struggle to stay alive, and some people who are sales can be punished for poor performance, even though there are 18 other car washes that are better and more affordable, and its somehow the employees fault for low performance at the store.

Managers here are self-centered, and will do whatever it takes for them to meet a bottom line, even if it means hiring and firing people everyday, just to keep costs low.

It was fun at first, folding towels all day doesn't seem too bad and the work load is manageable... after my first week the jobs that were spread across the workers to do slowly just went to the CWA's... aka me... because they only have one on the clock. Of course, customers (who drive their car every day?) hardly know how to drive and just get annoyed at you for trying to help them, but that's every customer facing job I suppose. Management will push off every job possible onto you (even if it is LITERALLY their job). The workers were always sweet and helped each other when we could, but the management dragged us all down a ton. SIDE NOTE! if you have any health issues, maybe avoid this work place! its super loud (i mean super loud.) you breathe in a LOT of stuff you really probably should not, and you get well over 10k steps every day... its a lot! I was consistently throwing up MULTIPLE TIMES EVERY DAY for FOUR MONTHS STRAIGHT and the day i quit it all stopped.

A typical day was a fiasco. Not everyone knew how to do their job, and your job may rely on theirs. The upper management does not care about the lower employees mainly because they are so exhausted from working too much. It's almost robotic how they deal with people. The way they handle internal issues are a joke. This company is one of the single most disloyal, deceitful and ignorant companies I have had the displeasure of working with. In actuality, they cheat their customers with vibrant words and tales of a great carwash at a premium price, and although the wash does work great, it costs nearly 3% of what people actually pay to run the wash. It's madness and it's theft if you ask me. 

People that work here because they have to, not because they want to, and that is a problem.  When the COO and GM's arrive and only talk about how bad of a job everyone is doing the job becomes unenjoyable.
This company operates "old school" in ideals, process, and business practice.  Not a company that values innovation or entrepreneurship, leave new age ideas and business practice suggestions at home because they are not interested in improvement.  This company promotes entirely from within so one day an overnight cashier, the next day the site operations manager is common see which is not good with managers having low IQ business acumen and zero real leadership or management credentials..  High turn over, no reason to stay, so I didn't. 



It is a completely unprofessional operation from the vice president to the district managers to the general managers on site. There’s a lot of unprofessionalism ,bias and, discrimination. The district manager of North County as well as the vice president of California will openly cuss at you , disrespect you, even  go as far to insult you directly. There is no support from the district manager meaning if you have a call out when you’re on site by yourself, they will expect you to work 16 hours by yourself. This job is all right if you’re a young person, looking to work hard and make fast money but if you’re anybody who is responsible for other people or paying bills I would definitely stay away.  Unprofessionalism and targeting by management will make you feel like you’re constantly about to lose your job and create a work life stress that will eventually push you to leave the company.

What is the best part of working at the company?
Leadership quality is subpar and the culture is built around greed.

What is the most stressful part about working at the company?
associating with any of upper management, they were all under qualified for their positions and were intrinsically horrible people.

What is the work environment and culture like at the company?
they see you solely as a number. nothing about you will ever matter to this company, you are simply another cog in their wheel and they do not empower you to think for yourself in any way.

What is a typical day like for you at the company?
stand outside at sell memberships while also ignoring every other problem at the wash because superstar only cares about numbers and not satisfied customers

What is the best part of working at the company?
I love seeing the customers happy and returning time and time again!

What is the most stressful part about working at the company?
I would say the most stressful part about working at the company is when you get a ride customer for no reason. 

What is the work environment and culture like at the company?
I would say the work environment for the most part is very good, can be stressful at times just like any job. 

What is a typical day like for you at the company?
A typical day at work for me is pretty simple I take care of the parking lot making sure there are towels and window cleaner out for the customers. Keeping all the trash and debris picked up as much as possible. Making sure all the vacuums are working properly and mainly that the customers are happy with the service they are receiving.

Top Job Titles	Average Salary
Manager in training 49 salaries reported	$18.09 per hour
Sales representative 153 salaries reported	$17.54 per hour
Retail sales associate 3 salaries reported	$20.50 per hour
General manager 81 salaries reported	$22.28 per hour
Car wash attendant 2 salaries reported	$17.56 per hour

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