repair technician

sales representative

installation technician

business development representative

learning specialist

Surface Experts

This is a great company to work for if you don’t require health benefits, enjoy being micromanaged and overworked, don’t like feeling appreciated, and love condescending sales people. I’m sure franchises with different operators  may be better or may be worse, each one operates independently for the most part. 
The Denver South location is full of drama and poorly trained technicians. They care more about getting paid and getting people out in the field to make them money than training people properly. 
There is pretty much one possible promotion opportunity to a senior tech position and those are held exclusively by 3 individuals who don’t seem to be going anywhere. 
The bonus program is nice, but they apply a lot of pressure to hit revenue goals and will demand overtime 

What is the best part of working at the company?
Flexible scheduling in the beginning but that didn’t last long. 

What is the most stressful part about working at the company?
Lack of communication between owner and tech. Owner often would not provide proper or accurate information regarding job which made it difficult to prepare and equip for the day

What is the work environment and culture like at the company?
Very poor. Started off great however with the lack of communication and being told one thing and the opposite would often happen took a tol

What is a typical day like for you at the company?
Stressful due to lack of communication. Would arrive at job on work order and inevitably something would be wrong or not detailed before hand.

The job is different every day and can be challenging, but also quite rewarding. I've enjoyed learning new skills and feeling a sense of accomplishment every day.  I get to work with my hands, tap into creative problem solving skills, leverage my artistic background and also work independently.  Getting through the schedule and maintaining high quality are probably the most challenging aspects.  The owner goes out of his way to take care of us and provide ongoing training, breakfasts, monthly fun team-building events, etc.  Folks are helpful and the sense of team is strong. We also are relatively well paid and earn meaningful bonuses.  I feel like I've grown and developed over several years and been recognized and rewarded for that.

What is the best part of working at the company?
Family oriented company who wants nothing less than your total success.   The only thing that lacks is the medical coverage that is not offered.   

What is the most stressful part about working at the company?
I would say that there is really no  stress at all.  

What is the work environment and culture like at the company?
The owners of the company and individual franchises are awesome.  Everyone from the top to the bottom are caring and  possess great listening skills to ensure their franchises are profitable.  

What is a typical day like for you at the company?
I visit at least 10 properties a day, ensuring that our customer is aware of the product and service that we offer.

What is the best part of working at the company?
The owners are really good people. 

What is the most stressful part about working at the company?
You never have the same amount of hours per week. 

What is the work environment and culture like at the company?
It's a very interesting place to work.

What is a typical day like for you at the company?
First finding out what repairs need to be done that day. (That changes quickly). Then landing all your equipment back up. Then bounce from job to job. Scheduling is not done well.

Surface Experts is an ok company. They do not provide insurance but expect you to work with harsh chemicals that can permanently damage your body, brain, central nervous system and overall health for the rest of your life. If you just want a "good" job then seriously think about your future health when considering this job.

It’s a decent job. Learn some new skills. Spend a lot of time hunched over on the ground which isn’t good for your posture in the long run. Basically Mickey Mouse finishing work.  No room for advancement. Everyday is different but exactly the same if that makes sense.  Work is repetitive but in different locations.  Best part of the job is working independently day to day.  Once you learn the processes it becomes stale and mundane. Good summer job for a college kid. 

Repairs process itself is kinda a crapshoot. Very much similar to those viral videos of people using ramen noodles to fix cars, except you're not allowed to know the full list of hazardous chemicals you work with. Pay was jokingly small, and raises were out of the question. Received yearly bonuses surprisingly? Most of the day however is spent driving from jobsite to jobsite with very little supervision. Not the worst job but I'd never work there again

Lots of red flags ... But I decided to take a chance. The micromanaging is beyond redundant. The owners don't have experience in this industry and it shows... Money can buy you into the franchise but not understanding what to take on will cost you in the end. No benefits and they take no blame for problems. When you cut corners to save upfront you end up getting to do the job twice. 

They mislead you about commission. You can have 70k in sales for the month and they give you a $400 commission check. Will harass you everyday about your KPI’s even if you are exceeding the sales goals. Impossible to make any real money with the company. They expect you to harass customers to the point where you get screamed in your face to not come back. Beware of working here 

Top Job Titles	Average Salary
Repair technician 179 salaries reported	$22.30 per hour
Sales representative 44 salaries reported	$58,994 per year
Installation technician 2 salaries reported	$25.00 per hour
Business development representative 43 salaries reported	$64,279 per year
Learning specialist 7 salaries reported	$21.93 per hour

Working at Surface Experts: Company Overview and Reviews

Surface Experts

Surface Experts Ratings

Popular jobs at Surface Experts

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected