physical therapist

speech language pathologist

occupational therapist

physical therapist assistant

pharmacy technician

Synchrony Health Services

I don't know where to begin. Working at PCA Louisville is complete CHAOS, MESS, AND DRAMA. I have worked here for several years now. Management and Human Resources is a complete joke. Not helpful at all. They look down on the technicians. You're overworked and under paid. Its constant MESS. I kid you not.. They have a couple working together on 3rd shift who are suppose to be "tech supervisors" that don't follow or live by any of the company standards. HR personnel is extremely rude, incompetent,  and don't know how to perform her duties. This place strives on drama and I cant wait to get away.  No opportunity for growth. Favoritism is definitely shown.  Workplace culture is definitely a daycare atmosphere. I don't recommend anybody to work here. Workflow process are not ran smoothly. The own managers don't stay and work extra, but expect everyone else too. Majority of the reviews listed on here are from when HR has to beg someone to say something. let me mention the HR person at the Louisville location is very INCOMPETENT. No one stays in Order Entry 3rd shift. Not to mention that had an employee pharmacist holler out the "n" word on a shift. Overworked and Underpaid, Mess and Drama. BEWARE.  DONT WORK HERE. COMPLETE CHAOS. WORST COMPANY IN KENTUCKY. DONT FALL FOR THE TRAP.

The day Varies depending on caseload , management does not communicate with staff, the most enjoyable part is the patients and other therapy staff, hardest part of job is lack of communication, I learned a lot about dementia and swallowing skills. Typical day is evaluations, treatment and paperwork. Encouraged to do groups. Some pressure regarding productivity. Feel like company does not trust employees by keeping information, policies regarding clocking in. Requires clocking in and at times it takes up to 15 min for computer to update and you can only back up the time 5 min.  Used to really like working here but the atmosphere has changed. Hiring people who are not recommended because of needs. No longer hiring high quality people. Paperwork time is reasonable. Tends to follow medicare guidelines. Benefits for pay, Healthcare and continuing education are better than some places. 

PCA comes across as a company that really cares for their employees. I have since realized that they don't care anymore than any other company does about their employees. I have gone to management on 3 issues and can't get them to support or back me when I ask for assistance with other employees not cleaning up their messes and leaving them for me to clean. I'm not janitorial services. Nor am I the mother of anyone that works there. When I use someone's work station I leave it as clean as it was when I began using it. I'm not extended that courtesy nor can I even get management to acknowledge or address the issue. I recently presented another question to them. Behind closed doors, people made a decision without even asking one question about the situation and their response let me know just how ignorant they were to the facts. They don't care about the well being of their employees. That was made clear the other day. They made their decision and it has helped me to make the decision to search for other employment.

PCA is a great place to work, minus the favoritism. I worked there for a year, in the Control Substance Room, and the data entry techs for the control room are snarky, self-rightous, indignant, people with nothing positive to say about anything, especially coming from the ring leader of the group. You will not get any support from the immediate supervisor as she is just out to make friends and be popular instead of a supervisor who is actually concerned about the well being of her whole team. She will make excuses excuses and excuses for bad behavior because so and so has had  "bad life". Your work or ideas to improve things, will only be met with "we've always done it this way" even if that way is unproductive.

The good thing about working at PCA, is you can work autonomously, the pharmacy equipment is up to date and current. If you keep your head down and do not posses your own mind or free thought, you will get along great with the other drones.

I can't tell you how many mistakes I've uncovered in the last 3 months that completely made it past all the RPhs, but it's a big deal if a tech makes a mistake. Don't bother going above and beyond. Its really disheartening to work so hard for someone, like filling in 3 areas of the pharmacy at once, and then seeing the same 5 people get weekly shoutouts just for showing up. Raises are miniscule, and rarely based on performance. 

You will not become a favorite if you work your 40 hours and go home. They like people they can exploit.

Overall, I have worked in worse places, they pride themselves on being so inclusive and uplifting to their employees, but if you aren't a favorite, it's like you don't exist.

The insurance is insanely expensive and barely covers anything. I have a 5000 dollar deductible and can't even access mental health care for a reasonable price.

Work-life balance
Work-life balance at PCA Pharmacy is great. My job was very flexible and I was able to work and have a family life too.

Pay & benefits
My pay and benefits at PCA Pharmacy are great. Health insurance was free. 401k had a 3% complaint match. I made a good salary.

Job security and advancement
In terms of job security at PCA Pharmacy, there was not much room for nurses to advance.

Management
In general, managers at PCA Pharmacy are helpful and listen to their staff.

Culture
Collaboration with my colleagues was mainly through phone calls and meetings because the nurse job was a travel job so I rarely saw my nurse coworkers in person.

Overall
My experience working at PCA Pharmacy was wonderful. Unfortunately my job was eliminated due to COVID because the nurses were the “extra” people at the pharmacy. I was very sad to leave such a great job.

People I work with and enjoyment of my actual work is what keeps me here. Benefits are just okay, high deductibles on insurance and expect pushback if you need specialized meds. Always hiring which should be a warning sign but then they don’t really want to see that. We take surveys twice a year and promised they’ll fix issues, but it’s more just to placate you and they don’t really end up doing anything about issues that arise. Took away a lot of benefits during Covid but we got most of that back. You have to contact home office if you need HR; they’re not on site. They have a rewards programs but it’s not as great since it’s merged with the new company; actually took away some of what we could get. You’re promised things will change but “you have to be patient.” That’s usually fine but not when it takes months for a simple fix.

I have grown with PCA Pharmacy and have been fortunate enough to work in different departments within the company. PCA does a very good job of listening to employees and giving them opportunities to grow. If you speak to the Employee Services team they can help provide guidance and make sure that you are on the right track. Some other benefits of working for PCA include a FREE healthcare option, yearly pay increases, recognition programs, great people, and an awesome culture. The leaders are very down to earth and have an open door policy, so if you ever have an issue or just want to say hi they are available. PCA is a company that cares and if you are reading this I would strongly suggest applying!

Culture is terrible. Problems at PCA start at the very top. There is no leading by example and women are treated very different from men, very poorly. Men screw up majorly and get promoted. Women make one or two mistakes or say the wrong thing and it could cost them their job.  It is surprising that an issue that is so obvious is allowed to continue probably due to financial success. COO operates based on fear and intimidation and it works - people rate him high because they are terrified he might find out how they really feel.   Executive leader talks bad about the employees at this location. It is like a dictatorship. Top leader in the company is very reactive and makes knee jerk decisions

What is the best part of working at the company?
-The culture of this company is great!  
-All associates are awarded a bonus when goals are met versus just awarding the upper management 

What is the most stressful part about working at the company?
Communication can be challenging with the Nashville Pharmacy 

What is the work environment and culture like at the company?
For employees working within the pharmacy laid back, casual atmosphere.
Many remote positions which are also laid back, no micromanagememt 

What is a typical day like for you at the company?
depends on where i’m working that day but  I generally make my own schedule and i’m trusted without micromanagement

Top Job Titles	Average Salary
Physical therapist 42 salaries reported	$51.50 per hour
Speech language pathologist 20 salaries reported	$49.68 per hour
Occupational therapist 12 salaries reported	$44.00 per hour
Physical therapist assistant 7 salaries reported	$30.93 per hour
Pharmacy technician 9 salaries reported	$20.09 per hour

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