TEAM Wireless

Worked for the company for a few years. Moved from sales rep to store management. Training doesn’t actually involve majority of what you need to know. No grace period for new employees. Immediately after training you’re given this pressure to make all customers get everything you have to offer or else. Constantly having to look over your shoulder for management during a customer interaction because even if you have been told by the customer that they don’t want x product you still need to push it on them x amount of times or your going to get a coached conversation. As management you’re given no training on how they expect you to run your store. The concept of “ownership mentality” that they heavily talk about is bogus. You’re not at all allowed to run your location specifically to your location or demographic. Your expectations remain the same as sales representatives even tho you have a million tasks to accomplish everyday with the threat of essentially write ups and more work if your tasks are not completed. The amount of double standards and specific things being over looked by the district manager was crazy. Your not at all supported as the store manager. Would never recommend anyone to work for this company. 


What is the best part of working at the company?
They have great benefits and the managers at the Escanaba location are fantastic!

What is the most stressful part about working at the company?
Dealing with angry customers and making sure you’re hitting your sales targets.

Job pays excellent.  Jan and Feb are pretty rough in terms of sales every year.  If you're new, asking questions to your peers leads to a lot of "I don't know" responses.  Great sales people but getting help from a co worker? Rough. 

Great job for making money, structured management and rewarding when helping customers. The only drawback is working around holidays but it is a retail business  and to be expected.

Ok for the most part if you're in a busier store. Lots of on the fly learning. Lots of customer complaints that you need to handle professionally. Can be very hard on the mental health

Family oriented, fast paced, competitive pay. Great employees and management really cares about development, success, and building the bench with future leaders. 

Working at Team Wireless: Company Overview and Reviews

Team Wireless

Team Wireless Ratings

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected