service technician

parts driver

service technician ii

warehouse associate

service advisor

TEC Equipment

DIESEL TECHS BEWARE
All agreements between you and management prior to hire needs to be put in writing and signed for your protection. They will promise training certification programs for you to advance for raises but when youre hired they will not send you to training, even if you do all pre-requisite completions. Management changes faster than the seasons. Not only service and parts but also the general manager can never keep their position. The company is in a constant rebuild process for years. All techs are re-hires. If you quit/fired because of the last manager, the new manager will call you to come back. I've witnessed GREAT techs walk away from this shop due to poor management. I've witnessed techs get fired for reasons that wasn't their fault. I've witnessed managers follow employees off the clock spying on them, then writing it up on the clock the next day. Some great people that work there. Some evil people work there. Minding your buisness is a struggle because management will get you involved. Good company overall and it is a job to put food on the table. However, pertaining to your career just be cautious and get it in writing. No one's word is good here no matter how much smiles are in your face. 

This statement is very true. The culture is almost to relaxed. So much so that hardly anyone is accountable for the role and responsibility they have. Upper management claims to care about the employees but in reality most (not all) only care about their bonuses. If a manager has to step on you to get their commission or bonus they will without hesitation. I’ve seen employees cheated out of bonuses with little to explanation as to why. Don’t even think about reaching out to HR for assistance... Any one of the HR reps will point you back in the direction of your manager or your manager’s manager. Most of the managers have very little skill in the area they work and/or don’t have the slightest clue of what is going on. 

The owner of the company and his family are genuine people. They care about the employees as well as their families. My hope is that upper management stops hiding the issues from the owner. I’m sure if he knew how his employees were being treated he would put an immediate stop to it. Sadly, upper management will more than likely continue to keep him in the dark.


They claim to have brought in a new IT Manager, but numerous employees were unaware of the person's identity or how to obtain this information. 

They announced an open position within the IT Department and subsequently removed it. When inquired about the reasons behind this, two different explanations emerged: 1) the role had already been filled, and 2) it was placed on indefinite hold. It's difficult to discern the truth, but the opportunity is no longer available, irrespective of whether you had a referral or not. This situation seems suspicious to me. The compensation offered was set to be meager, regardless of your qualifications or suitability for the role. Their hiring process is flawed and requires substantial improvement.

work environment is tense and toxic, alot of talking behind each others backs mostly from managers and by managers to multiple employees about other employees. couple employees there do not work and have no accountability for poor performance or behavior. Departments do not work together. 4 years of being told other departments would be fixed and that corporate had a plan to deal with employees who do not pull their weight and nothing. multiple meetings in service department promising this to frustrated technicians and service advisors and nothing. owner of company and his sons are awesome business driven men who I dont believe realize what is actually going on in individual locations that does not back up their mission statement or culture statement. I enjoyed my job as a role and had a great relationship with customers just no positive support or equal consequences for employees misconduct or lack of work.

Very misleading company, certainly not competitive.
Only PROS were that the service manager is a phenomenal person, the uptime guys are super supportive, and the shift was Monday through Friday.

Cons are as follows.

Wages are not even close to competitive within the industry

They expect cleanliness in a shop with grease on anything and everything

When they say you have a bay, they really mean you get a bay when no one else is using it. Always working in a greasy wash bay or outside

Filthy work environment, janky equipment, disorganized shop

Service staff don’t like each other so nothing gets communicated between morning and afternoon shift

Constantly slow, always sending people home early

they said they’ll train for a CDL, then when I reached the 90 day threshold they said they couldn’t.

they pay $27 for a heavy hitter, I went on to make $31 as a diagnostic tech.

they take money out of your wages for a 401k instead of contributing

What is the best part of working at the company?
Lots of free lunches and hats you could ever want!    Training lacks severely and costumers are not their priority.  The saying "they can go elsewhere but they'll be back" is said way too much.   Money is their top priority!  At any cost. 

What is the most stressful part about working at the company?
About 100 bosses you have to deal with. (Not literally, just feels that way! )  All seeming to want their thing done first along with 100 to 250 emails a day.  Lack of assistance when your short handed.  Yet expect you to keep up with shops 4 times the people as you do.   Taking care of the costumers but yet not too much because it costs money if you choose to help a customer out! 

What is the work environment and culture like at the company?
STRESSFUL!  Busy.  Going home every night not feeling accomplished! 

What is a typical day like for you at the company?
Busy busy with emails, spreadsheets, phones,  and all the meetings!

Most of the employees work to the best of their ability. Management thinks that when they did the positon 10+  years ago that it is the same now...Not an accurate statement.. IF you had 15 stops all day, yay for you..People now, have at least 10 stops before noon.. Then you are expected to stay till whenever and be happy after 12 hours of being stuck in traffic.. I did enjoy my co-workers very much. Management needs to learn to be Management and not "buddies" with everyone.. Make "friends" outside of the work force. being "buddies" with your sales people doesn't make you a good manager. It does make you unavailalable to the employees waiting for you to acknowledge their presence while doing the job you ignore until required to pay attention...

If your not part of the management circle your career at TEC will be short lived. If you enjoy working in an unethical work place this is the job for you. Once you start making any type of commissions you can expect your commission structure to change and not in your favor. The GM knowingly allowing the sale of used piece of equipment to customers with mechanical issues informing me to deliver the truck I being aware of the issue with the truck was completely against my work ethics and morales but in fear of losing my job I did as I was told. Its only a matter of time before this location will be exposed by corporate and customers to realize the unethical practices that go on in the work place. Eventually it all comes full circle what goes up must come down.

What is the best part of working at the company?
The other techs in the shop made work fun and everyone was always willing to help eachother out

What is the most stressful part about working at the company?
Management sucked. There was one good manager during my time there but he got out while the gettin was good 

What is the work environment and culture like at the company?
Front counter communication has never been great. Shop culture was good but relations between management, front counter and techs was rocky at best

What is a typical day like for you at the company?
Show up, try and fix trucks, wait for approvals, wait for parts, wait for the next job, get chewed out for waiting to long

Typical day: reviewing/editing the mechanic's time sheets from the day before, opening and closing work orders, checking for warranty on the units, answering phones.
Management will work with you and your schedule even last minute changes.
Culture: Expect a lot from their employees but don't really offer any training. You are expected to figure it out yourself.
Hardest part: They set up procedures but don't follow through with enforcing them creating a sometime chaotic place to work.
Most enjoyable: Paid holidays/vacations

Top Job Titles	Average Salary
Service technician 27 salaries reported	$33.02 per hour
Parts driver 37 salaries reported	$21.09 per hour
Service technician ii 34 salaries reported	$31.39 per hour
Warehouse associate 22 salaries reported	$21.75 per hour
Service advisor 15 salaries reported	$29.14 per hour

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