trailer mechanic

service technician

trailer technician

mechanic

mobile technician

TEN (Transportation Equipment Network)

Working at Star Leasing Company helped me advance my skills in clerical; administrative, A/P and A/R work. I truly enjoyed the work environment and atmosphere. Star Leasing Company demonstrates honesty; integrity, values, and business ethics. 

"Star Leasing has been providing a quality one-source solution to our customers' semi-trailer needs since 1974. Star Leasing is 100% employee owned assuring that your needs will be attended to by one of our employee owners.

Star Leasing emphasizes building strong relationships with our customers. Our ability to make most decisions at the local level allows us to react quickly with creative solutions to meet our customers' needs. Our “Star Care” product solutions include:

    Dependable equipment available for rent and lease under flexible agreements
    GPS tracking systems to help you better manage your fleet
    Responsive, local and nationwide emergency repair service a fleet of mobile service trucks at every location to bring the maintenance to you
    Complete maintenance management
    Trailer pickup and delivery with company tractors and drivers
    A wide variety of new and used trailers available for sale" (http://www.starleasing.com/companyProfile.cfm)

I can only speak for the Indianapolis branch of Star Leasing. It is an abhorrent place of employment. The main cause, like many places, is the management. Every person in a position of leadership is irresponsible and ignorant. There is no sense of culture and guidance in any sense. There is no trust for employees and micromanagement is a staple with the leadership stemming up to the VP’s of this company. The VP’s commonly oversee day to day operations. They are not proactive with prioritizing customers or employees needs. They show no interest in helping employees reach their team and independent goals. It is an establishment of finger pointing and blame in all aspects. The incompetence runs deep and spares no specific managerial role.

TIP was a good place to work. European and Canadian morals and ethics aligned more. The employee was treated like a person and not a number. Never feared randomly losing your job or having your title taken. Work was fun and the atmosphere was relaxed but efficient.

TEN is Unorganized, Americanized, no-cares-given attitude, poor growth planning, first course of business was to fire 5+ people from every branch for no reason (even people who had been with the company for 20+ years). S*** rolls down hill… and the insane amount of pressure from the U.S president and the U.S head office that trickles down to every single employee without so much as a collaborative conversation has made every employee feel on edge. Tasks, programs and processes that used to be simple, accessible and effective have been completed altered without a care or thought. 

If I could have given a 0 star review on TEN Ltd I would have.

It seems impossible to get promoted or to make a decent salary here just starting out. I have a coworker who took a year to get promoted from trainee to the lowest level tech and another who’s been here for 6 months in the same boat. The process to do so seems like it was manufactured to keep it that way as you have to complete specific jobs a certain amount of time despite some jobs only coming into the shop every couple months. If you want to make it to “corporate” status from technician work, expect to work here for ~10 years first. This shop in specific is also severely understaffed, working with about 25% of the employees corporate wishes it were. The manager at this location is also somewhat spineless, though he only just got into this positions so perhaps it’s due to growing pains.

I would say working there was fine when I started. Fast growing company and more work piling on me that really took a hit. The task list was far too long and the job holds too much responsibility.  I feel like this position should be meant for two people and not just one. Sick days and PTO should be separate as it encourages people to come in sick. Belmont is a far drive to anyone living in the city so keep that in mind as well. Management can be accommodating when it comes to certain things and they do care. Due to the company growing so fast I never got proper training in their programs as it got delayed until 10-11 months after I started. 

Checking phone email & fax for daily orders. Making sure the warehouse workers knew what was going on for the day.   Auditing drivers logs/talking to drivers when they come in/talking to customers about product.
I learned DOT laws for drivers and how to audit logs.
Management was rough on the employees. A family owned company. The hardest part of the job for me was watching a fellow employee being put down and cussed by management.
The most enjoyable was working with the customers, drivers and warehousemen and praising them for a job well done. 

They have a hard time executing the plan, from training to onboarding. The technicians are incorrectly trained and expected to make productivity time when they don't know how to complete the job to begin with. The techs are basically tossed in the shop and told how to do things and not shown without a clear understanding of the task . The turnover rate is extremely high and most of the guys that are hired have little to no experience or tools to complete the jobs they are to focused on trying to get people in the door. 

The yard truck is very old and TEN will not upgrade it. The a/c flow is very little. The door is jammed open and will not close. As a result, it’s very hot in the summer months. The air bag that absorbs shock when driving is broken. The yard is not organized well and packed with trailers making it impossible to do anything couple with the truck yard being hot. When it’s 95 degrees outside it’s 115 degrees in the truck. Everyone is rude and disrespectful to the yard driver.  It’s like you're not an important employee. The shop manager refuse to fix it. This is an investment type company they don’t care about their employees. 

every day i perform all necessary repairs on semi trailers as well as customer service. i have a strong customer relationship with the customers i serve .the most enjoyable part of my job is getting the positive feedback and praise from the customers , and to know they are satisfied with all repairs.

They only care about making money and their bonuses. It's alright pay for starting out, but they expect you to get an hour long job done in thirty minutes or less. If you don't meet their time requirements, you'll get written up for it. They claim to care about safety but rush you to the point you miss stuff.
You have weekends off but you'll work from 6am-6pm and never have time to do things with your family or go to the dentist/doctors when you need to. 
And there's no tool reimbursement either for starting out mechanics. 

Top Job Titles	Average Salary
Trailer mechanic 25 salaries reported	$33.30 per hour
Service technician 42 salaries reported	$23.34 per hour
Trailer technician 105 salaries reported	$28.41 per hour
Mechanic 4 salaries reported	$34.87 per hour
Mobile technician 6 salaries reported	$36.67 per hour

Working at TEN (Transportation Equipment Network): Company Overview and Reviews

TEN (Transportation Equipment Network)

TEN (Transportation Equipment Network) Ratings

Popular jobs at TEN (Transportation Equipment Network)

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected