dock worker

driver

operations supervisor

local driver

account executive

TForce Freight

Lots of changes going on since ups sold out to tforce. Now tforce has great equipment and there spending lots of money to get things right and rolling which is a plus. The only thing I have a problem with is for 12 years we never had to pay for license plates or get cut our fuel surcharge to 80% or get our mty miles cut. Ups had us at 100% around the board. My understanding is that management are trying to keep up with the trucking industry but doing cuts. If you want to be the best company for your drivers then don't cut there throat behind greed if that's the case bc if you are going to keep up with the so-called market then tforce needs to be better than the market. If you cut owner operators pay and raise the union pay then you're not marketing value. You'll looking after yourself. Be better than the market so more drivers and other companies wants you to haul there freight because you are that good and other companies doesn't mind paying the price that you want to transport there goods. When you start cutting your drivers pay and less miles then you know yourself that drivers will start looking elsewhere for a fact. No twist or turns about it. Companies now are giving big bucks for good drivers and appreciate what they do. That's the cons behind this. I'm not feeling it at all along with the rest of the drivers. Change tforce marketing and be the best ltl company so others will come to you. I've never had any trouble at this company at all. Never had a argument with any of the managers or dispatchers. Just this extra money has to be put out for whatever reason makes me scratch my head. FedEx never did this. When they took away right then they would have a meeting and compensate more money per mile for the lost bc they wanted to keep there drivers. I'm new at these new rules but I'm going to see what happens within a couple months then I'll know we're the pay falls in line. Tforce is a good company but there are some flaws that will make you think 🤔  One thing I don't do is downrate any business. If I decide its not for me then I'm gone on a good term bc all the workers at central has been great. 

Beware if you are looking to join this company. As a new hire 
, you will be on the bottom. Meaning you will get the worst  run, the most residential deliveries. And it will take you 4 years to reach top out pay.  You will be made to makes deliveries in the mountains, on gravel roads, and on small city streets. You will run 200 to 250 miles per day, and then when returning to the terminal, you will be made to stay and work the dock. You figure on a 12 to 14 hour day. you will be required to make deliveries without having proper equipment to do so. Meaning you will make heavy pallet deliveries, sometimes as much as 3000 pounds each using only a manual pallet jack or hand truck. Electric pallets jacks are not approved to use and you are not allowed to have one the property. Just remember, they load your truck with forklifts, but expect you to off load with a manual jack. Some pallets can way as much as 5000 pounds and be as long 24 ft which will you unload by hand. Going into the areas you will encounter low tree limbs, low power lines, or narrow roads the require you get in grass. This is a big no no at this company. You will be written or even suspended if you damage the truck and trailer, snag a power line, or get in the grass. They expect you go in these places but if something happens, the will not stand behind you. Management says the have no time ride with the drivers to actually see what you have to go through to make these deliveries. None of the drivers there are happy, but they have been there to long to leave. Liftgates trailers or older and have had a lot of use. Some of them will not come all the way up to make a flat surface with the trailer, and are already leaning down hill before you even put a pallet on it. If you enjoy long days, being written up for doing what they load for you to deliver, and not sleeping good at night because your shoulders ,back, and legs hurt, then this the job for you. Other wise I would stay way!!!

I have spent several years at this company, and the only positive thing I have to say about it are my co-workers in the building I worked at. They were overall kind and helpful.

As non-management at TForce you can expect to be massively overworked, lied to by management, and constantly written up for even the smallest of issues.

Like most LTL carriers, the freight moving throughout TForce Freight's system is often in a disastrous condition. This is usually caused by  TForce employees loading the trailers improperly. It's not uncommon to have to spend extra time multiple times per shift re-stacking and recouping pallets that have fallen over, leaked, or been destroyed due to improperly being loaded.

As a Dock Worker/Forklift Driver, you'll be hounded and rushed to unload/load freight in a quick manner (often having to stop and fix/recoup pallets!) and will be threatened with and/or given write-ups for all sorts of things, some of which are outside of your immediate control.

Management frequently messes up your hours and paychecks and having to get that fixed is a constant back-and-forth that could take days or even weeks. It has happened to multiple people every week over most of the years I've worked there. This issue can't be understated enough.

Because this job is unionized, several aspects of the job are based on seniority. For example, for CDL drivers the routes are bid on and awarded based on seniority. You re-bid twice a year. Overtime is always mandatory except in situations where they force it based on seniority, in which case the higher-seniority guys can opt to take the work or pass it down to someone lower on the list.

As I previously worked with UPS before the freight was changed over to TForce Freight, I thought this would be a great opportunity to help me grow into dispatching. Absolutely not. The administration and few dispatch clerks that are willing to train you are great to a certain extent. A lot of things you must pick up on your own with your own clear, concise notes. The supervisors and managers? They need to clean house. Too many bad attitudes, not enough accountability. Too much drama, people talking about each other, too much drama for a place FULL of grown adults. Everyone seems to dislike each other. It is EXTREMELY hard to request days off because they’ll act like the whole company will come crashing down if you miss even one day. Also, your training schedule is completely different than your actual schedule, which is fine to a certain extent, but one supervisor will tell you to start coming in during your actual shift time without notifying the other managers, which leaves everyone sideyeing about talking about you until someone finally asks you why do you keep leaving because they’re assuming you’re just leaving early without permission. Also, a lot of the drivers you speak to are extremely nice, but you will come across some truly nasty ones. It’s not until you quit that everyone wants to call you a million times asking how can they fix it when the workplace should have never been like that to begin with. 

What is the best part of working at the company?
Overtime is after 8 hours each day. Paid time and a half. Overtime makes the difference in a pay check. 

What is the most stressful part about working at the company?
Knowing when to break off from delivering freight to doing pick ups and making sure you go back to finishing your deliveries and pick ups not to have brings backs nor missed pick ups. With time and learning your route the challenge gets easier. 

What is the work environment and culture like at the company?
Nice friendly amongst co workers. We work together as a team to help each other out. We actually meets each other at times to take freight from a driver who cannot deliver in a certain area if his trailer is too large to make the delivery. We work hand to hand with management. It’s all about teamwork. 

What is a typical day like for you at the company?
Pretty good. I’m a guy that doesn’t really complain. If something is wrong I attempt to fix it on my own first before going to management or asking a team member. Main thing is to check your freight before departing the terminal and try to have it loaded in sink do you not going back and forth loosing time. Time is everything I’m the freight business. Once you loose time it’s very easy to get behind.

What is the best part of working at the company?
A great place to work cares about and supports its employees while also challenging them to grow with the company. At this company , managers and their employees trust and respect each other and have a shared commitment to both individual and company success

What is the most stressful part about working at the company?
Even though workplace stress will probably always be a part of your journey, there are ways you can deal with it.

What is the work environment and culture like at the company?
A positive company culture is a vital element of growing the business and team. If you create a culture that offers personal and professional growth, that will attract employees that want to be challenged and invested in their jobs. 

What is a typical day like for you at the company?
In a typical night in my position, I fulfilled management tasks at the facility, as well as overseeing a staff of seven individuals. Throughout the night I completed various administrative duties as well, including answering phones, drafting documents and emails, filing, and greeting customers. I also provided strong customer service and resolved customer issues.

Now is not the time to be in sales at the company!  You have a very poor service to sell-we frequently damage and lose shipments, deny claims, miss hundreds of pickups per day, and if you’re the sales rep, you’re the lucky one who gets to communicate that to your customers.  
We’re incredibly short staffed so you also get to do ~3 other peoples jobs, most frequently customer service related-tracking shipments, reviewing billing concerns,  and calling terminals all day for answers.  This leaves you little to no time to perform actual sales tasks.   
On top of that, we’re not rate competitive and in effort to improve profitability, also raising rates at some of our top accounts, resulting in significant business loss.  
Morale is incredibly low.  Upper management has yet to address the sales team or offer plans for improvement. A third of the sales staff was cut with no warning.  There are very large territories with no sales account manager.  
Our commission structure is set so that we earn more for selling a non-LTL product than LTL.  It doesn’t make sense.  
At this time, this is not the place you want to be.   


What can I say, worked here for about 10 months. Was completely lied to and misled on the details of the job during my interview. Had my schedule changed atleast have a dozen times while working there; management has ZERO respect for your home life or time. Went through orientation and made it onto my shift, only to be laid off a month later. Had to reorganize my life several times to keep up with schedule changes, wife had to quit her job to make it work; only to be laid off for a month. I noticed it is a good place to work for those sharing last names with people of higher seniority; good for them I guess. 90% of employees are either lazy or incompetent; that goes for management too. Management loves to bend and contort union agreement to their benefit. They like to hire people and make false promises and then lay them off a week later. When asked about these discrepancies, management will shrug their shoulders and blame it on “upper management” whom you will never meet or see. Overall not a good place to work; pay is ok, still not the best in the area. 

If you are looking for a place to learn a TON of stuff about the logistics industry, this is the place for you. The pay is terrible, incredibly long hours, and the terminal manager is borderline criminal. I did really enjoy my supervisor and the operations manager. There is a ton of office politics in order to advance. I was hired as part time, and even though I work 45+ hours a week for months, I still have not been made full time. If you are hourly, you MUST keep track of your hours or else the terminal manager will go in and change your hours without you knowing, shortchanging you. I love the drivers and dock workers. They are wonderful and generous people. Overall, if you want to really dive deep and learn to take your experience elsewhere, this is the place for you.. short-term. Otherwise, go in knowing there is little to no room for advancement.

What is the best part of working at the company?
Dispatch has ZERO respect for drivers. Will get bounced around from terminal to terminal like a tool from in a tool box. They are quick to blame drivers for everything and damage your permanent record. Pay is terrible and even thought you have a "set" schedule, they don't tell you that do to union rules, you can be shifted forward or backwards up to 2 hours. Have to check your schedule daily. If they don't have a route for you, they will throw you on the dock.

What is the most stressful part about working at the company?
Disrespect from dispatch, constant disorganization left over from when it was UPS Freight. Horribly disorganized. Drivers are not respected.

What is the work environment and culture like at the company?
horrible, argumentative and quick to blame drivers without taking into account real world events.

What is a typical day like for you at the company?
bounced around like a puzzle piece with out any respect.

Top Job Titles	Average Salary
Dock worker 5 salaries reported	$20.96 per hour
Driver 1 salary reported	$26.04 per hour
Operations supervisor 5 salaries reported	$71,474 per year
Local driver 3 salaries reported	$28.15 per hour
Account executive 3 salaries reported	$75,769 per year

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