cleaner

custodian

janitor

head custodian

landscape technician

THE PROFESSIONAL GROUP

The Professional Group is a huge company with contracted work sites in various places. This expansive network leads to a lot of variability in your experience (and pay) with this company, it mostly being contingent on where you are stationed. Each contract calls for different expectations or agreements and therefore leads to different pressures on employees. 

In addition, the size of the company creates a disconnect between what it's top leaders try to enforce and what really happens at your site on a daily basis. From what I witnessed, the leaders at the top seem to have a positive vision for company culture and a decent plan for implementing it via daily communications, recognition for good employees and weekly learning modules. However in reality, this method does not work out if it conflicts with the pressures of the your site. Serving the customer is deemed more important and takes priority over building company culture. Unfortunately, the end result is that a difficult customer (i.e. a business paying for the contracted services) has the power to mold a work site to be a place where The Professional Group is employed but no fair representation of the company is present. 

Furthermore, the level of disconnect mentioned above is going to depend on who your Site Manager, Regional Manager and District Manager are, all of whom need adequately supported by their Superior. These leaders are supposed to enforce The Professional Group's culture, rules and protocol to their assigned area but they do not always have the proper guidance, resources and support they need to do so. Alternatively, some of them simply do not want to do their job and the lack of organization or reporting procedures for poor management allows it to go unchecked and everyone under that person's jurisdiction suffers. Again, directly the result of being such a large company without protections in place against this. 

All that being said, I was the Janitorial Site Manager for a retail facility in Canton, OH. The customer had extremely high standards of clean they wanted performed. Unfortunately, the resources I had available to me were not enough to realistically meet these expectations. There were not enough hours available on the contract to complete the work in a timely manner and the Regional and District Manager provided little guidance on how to meet this demand even though they continued to apply pressure for it to be met. Additionally, the pressures of this site led to extremely high turnover rate, therefore a constant need for training new employees and no time to adequately provide it. This, in turn, boosted turnover rate again. As the Site Manager, the scope of my duties was probably enough to be divided by 2 people, maybe even 3. Requests to the Regional Manager for assistance were not fulfilled. Equipment repairs, something that was handled by the Regional Manager, would take weeks to be handled leading to several delays with work duties. With no adequate support to handle it all, work began to feel impossible and isolating. Again, these experiences  are specific to this location and not the company as a whole. 

The only pro for this position at this location was the pay. It was the highest paying job I've had.

What is the best part of working at the company?
The Professional Group is a very solid company with lots of long-term clients. TGP has some good qualities with a lot of very good people. However, the problem is the General Manager hired all of her friends that were also fired from the last company they all worked, and they have come to TGP and ruined a good solid business. 

What is the most stressful part about working at the company?
The lack of Leadership and support.

What is the work environment and culture like at the company?
Hostile work environment, of which HR is fully aware of sits back and do nothing.

What is a typical day like for you at the company?
It's great as long as you do not go into the toxic office.

What is the best part of working at the company?
I Don recommend this company, it is exactly like a mean girls high school, the supervisors are the worst I've ever met and dealt with, if you like dealing with constant supply shortages and the constant nitpicking this is the place for you.

What is the most stressful part about working at the company?
The hostile work environment created by the supervisors.

What is the work environment and culture like at the company?
The work culture is awful, it's so many unhappy employees period.

What is a typical day like for you at the company?
The typical work load was heavy but only got worse during holidays

What is the best part of working at the company?
I am weekend worker, this job suits me perfect. People are easy to work with.. jobs are not overwhelming for me..

What is the most stressful part about working at the company?
Because there is alot of young staff ..(young people).. I’m not sure why they tend not to come to work or call off working . By having so many call off this  give the other workers more responsibilities and stress to complete there jobs

What is the work environment and culture like at the company?
Good structure, people are very helpful good team members

What is a typical day like for you at the company?
Your day can be very busy, but you can be very helpful to people who have a lot of questions on directions where they need to be and information..

A typical work day when I come in I clock in and get to work pull all trash cans, clean glass windows, clean the kitchens, and then clean the bathroom's. after all that I'll vacuum, sweep, and mop all floors needed, I've learned how to work hard and stay focus on my job. The Supervisor I have at my building is nice, a little hard on the co-workers because she wants us to do our job correctly but nice none the less. The co-workers there help each out a lot, are friendly for the most part. The hardest part of the job is cleaning the carpet in the winter time due to all the salt on the ground here (Michigan). The most enjoyable part about my job is that I get up everyday and have a job to look forward to.

What is the best part of working at the company?
Working alone is the best part to me. In most assignments you work in a doctor's office or office building alone.

What is the most stressful part about working at the company?
Only being paid $13 an hour and not being sure if you'll get a raise. 

What is the work environment and culture like at the company?
It's peaceful working alone. Only issue with that is having to reach out to your supervisor to get supplies that's needed. 

What is a typical day like for you at the company?
Going to the same building everyday cleaning the doctors office within a 3 hour time span then going home.

What is the best part of working at the company?
Easy independent work, would work here again

What is the most stressful part about working at the company?
Working with the public, as soon as u clean the bathroom u gotta clean it again in 30 min due to high traffic 

What is the work environment and culture like at the company?
Everyone is pretty chill mainly keep to themselves 

What is a typical day like for you at the company?
Clock in clean the bathrooms go to break check trash, go to lunch, back from lunch check and clean bathrooms, last break, after break check bathrooms and clean check trash one last time, clock out

I loved my job, but, I always stayed late. Always there until 3 or 4 AM because there would only be two people for the entire Independence Center. I learned how to keep my mouth shut and work and be grateful for a job. I learned how to clean very well, and how to do 2-3 levels of the mall. The hardest part of the job was taking trash out, because bags would bust, people would not care and throw stuff at the trash cans so I would have to clean it up. But I always was happy to be there. I loved that job.

I no longer work for this company.  I will say some of the people in worked with were kind.  The unfortuante part is this, the supervision and management are not consistent.  When hired I was excited to work, then a complete 180, they dont follow their own safety procedures at TPG, they dont train new hiresand the manger used a lot of reverse psychology, very unprofessional g

What is the best part of working at the company?
Working freely made the work environment more easier. 

What is the most stressful part about working at the company?
Them cutting back and loss the contract anyways .

What is the work environment and culture like at the company?
I like the work environment just not what thay offered and took back.

What is a typical day like for you at the company?
It was a little hard work but was ok and enjoyed.

Top Job Titles	Average Salary
Cleaner 84 salaries reported	$16.10 per hour
Custodian 141 salaries reported	$16.28 per hour
Janitor 17 salaries reported	$15.44 per hour
Head custodian 12 salaries reported	$19.23 per hour
Landscape technician 35 salaries reported	$18.27 per hour

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