diesel technician

customer advocate

warehouse worker

service advisor

service technician

TRANSCHICAGO TRUCK GROUP

Let me start off by saying. I do love my job. My crew hold a special place in my heart. Alot of them are like family. But when it comes to everything else. The management is poor in my opinion. My other previous jobs when we had a call off the Manger would fill in. Well here it comes down to... well who doesn't have plans tonight or who wants to stay over. So there are days where we work 16hrs then trun around and be here 4 hrs later. Then will parts being on manual allocation the parts people get treated poorly by the mangers and upper people. Workers bring their Kids to work with them, you have people who get high in their cars while on the job, they can't keep people. Inventory is never correct. They expect you to do your work and other work in other departments with no training. 

It's been the best experience. The management style really depends upon YOU! If you are a self starter, who makes good decisions and like to get the job done without being micromanaged you will love it here . If you require help to stay on track and some occasional coaching, you will get the support you need. It's a family owned business with a corporate structure. It's the perfect balance, we have a corporate structure that allows us to be competitive and ensure our success and growth, but we still have a culture where everyone knows your name and we treat each other like people and not a number.  It's corporate structure with a family culture.

I was hired back in 2023 and got let go 4 months in. There was a lot of micro managing here without proper training. The manager taught you how to do certain tasks for 3-5 mins and then expected you know how to do them. Expected me to work longer hours when it was a 9-5pm job. No work life balance. I went to another job a month later and it was so much better. This is for the recent graduates who are looking to get into the finance/accounting role. DO NOT apply here. This place was the worst working experience I have ever had. 

Transportation Department Manager: 
Managed a team of six union employees. I dispatched from home office the pick up and delivery of trucks for the service and sales departments. Also contracted movement for Ryder, Penske, Uhaul and Budget truck rentals.
This work was achieved by the use of chase vehicles within a radius  of fifty miles. Often one way deliveries were beyond fifty miles, so I had to arrange public transportation.
Computer work consisted of updating employee records, invoicing, gps, company vehicles records and service.

No professionalism at all. Management only addresses issue that involve them and there day. Only 3 techs that really work and the rest of them are there for a check. The parts department is terrible. I would say worst in the area. Lots of entitlement issues. The people who dont work are paid more than the people who work and make less. Stay away and take your truck and parts business elsewhere. This is a union shop which makes it even worse. 

Upper management likes to micro manage the managers below them all day that the managers below them have very few jobs of their own to do.  Upper management has failed upwards.  Management lacks any type of organizational skills to run a business.  They allow parts to be outside stacked up and floating around the shop.  At the end of the day all the management cares about is the sales numbers and employee happiness is much further down that list.

Everyone is super chill, in the cashier position you’re mostly filing papers, so if you can count to 100 over and over you got it. Go in collect your check and leave kind of job. Collect checks, handle money easy stuff. 

Sometimes you get random treats that was nice, management is very reasonable and friendly too. 

I liked the people and the job. The pay was unfair and I was promised an advancement opportunity that I waited months for and eventually left because I did not see it happening. Got tired of hearing just wait. I still miss the place and my co workers honestly. But can't live on that little pay. 

What is the best part of working at the company?
The family setting! It was easy to talk to higher ups in company. Communication was easy and good

What is the most stressful part about working at the company?
Not enough workers for the company day to day work 

What is the work environment and culture like at the company?
Family, Friendly and Goal Oriented 

What is a typical day like for you at the company?
Kept busy daily not really much down time

I am so disappointed in my experience here. Such amazing people to work with but in a company that just cannot figure it out. Management is atrocious and underqualified up to the top. Verbal abuse, racist comments and just a demeaning tone are a normal here. The healthcare is a joke and for the amount of hours and stress they put on you, the pay isn't worth it either. There are so many reasons to stay away. Beware

Top Job Titles	Average Salary
Diesel technician 21 salaries reported	$36.13 per hour
Customer advocate 20 salaries reported	$67,500 per year
Warehouse worker 10 salaries reported	$20.50 per hour
Service advisor 9 salaries reported	$40,000 per year
Service technician 16 salaries reported	$39.87 per hour

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