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Table Mountain Casino

Hostile environment can't depend or trust anyone as a team player especially management and HR because, they're all friends and stick together like glue. Constantly being harass by your own co-worker and a lot of trash talking behind your back in Spanish when it's an English speaking rules and polices environment.

When you addressed such concern and bias issues to management and HR, they do nothing about them or just a slap on the hand and no write-up at all. when it was all said and done you'd be the laughing stock out of crew which is very wrong and down right foul.
Can't trust HR and nothing is confidential between management and co-worker especially in the Receiving department.

What was learn about this job was a very depressing environment to be in and management don't appreciate your hard work and great work ethics and tend to appreciate and favors Spanish speaking co- workers before you in the department. No raises, no holiday paid and schedule change without notice from time to time and last minute request for your overtime. There was no balance in ethnicity in the Receiving department when that was causing the biggest concerns and issues regarding other group of people who were tend to be favored over you when you felt like being single out all the time.

When you're short on crew management never had other co-worker to come in and help out because, they don't want to and management allowed them to get what ever that want but, when you have enough crew during your days off, they always try to you have come in to help because, your "so-call" team player was so lazy and want you to do all their work when you're there.

I have no more respect for management because, they have lost all their credibility by making friends with co-worker in the department and joined in all their pep talk and trashing your name around. I've lost faith and trust in management even in HR when you brought an issues or concern in regard to being treated unfairly by your co-work and constant harassment, they do nothing about the issues but, toss them under their feet.

There are no professionalism at work and you had to work with bunch of lazy co-work who wants to do as little as possible and complains all the time when they had to really to some actual work. You always get picked on and more work being dumped on you because, your "so-call" team player always relies on you but, you can never depend on them for anything.
A lot of favoritism and great deals within the department by management when your co-work do extra work for them out side of work and get paid extra which is an unethical practice and it could lead to or against the Casino rules and polices or even federal laws. Management can never keep their words true to you and they will look at you in the eyes and lied to you. However, management always blame you for an unfinished task when it's the responsible of your co-worker who always slack off walked around like their important. It's never an equality from the lesser majority who are in charge in management and between the lesser minority among the crew.

The hardest part of the job is when your "so-call" team player let you do all the work while they stand around talking trash and spreading rumors about you and always get in your business and always worried about what you do. You get to work with bunch of no class, amateur who single you out that favors by naive management who thinks that they're the hardest working people which is not true through my personal experience and observation.

Lastly, the most enjoyable part of job is that you get see some beautiful ladies in the Casino and lots of diverse people around and that you wouldn't have to be bore all the time.

tribal government decisions, patronage, and tribal employment rules — not state law — primarily govern workplace life.

•	Top-down / authoritarian management. Tribal leadership (tribal council, chairperson, or tribe-owned corporate officers) often makes final decisions about hiring, firing, discipline, and promotions. That can feel like a “dictatorship

A typical day at work:
A normal day was pretty fast-paced and structured. Most of my time was spent helping guests, following set procedures, and making sure everything ran according to casino and tribal policies. The environment was very rule-oriented, and management preferred things to be done a certain way with little flexibility.

What I believe I learned:
I definitely learned how to stay calm and adaptable in a very controlled environment. Working there taught me patience and how to handle sudden changes or decisions that came from the top. It also gave me a better understanding of how tribal operations work and how different they are from regular state-regulated workplaces.

Management:
Management was very top-down. Decisions usually came from higher up with little room for input. At times, it felt like favoritism played a role in who got better schedules or promotions. Communication could be hit or miss depending on who you reported to.

Workplace culture:
The culture was a mix of hospitality and tribal authority. There was a big focus on following rules, being respectful, and keeping things running smoothly. Coworkers mostly looked out for each other, which made the shifts easier, but overall the vibe depended a lot on management’s mood and direction.

The hardest part of the job:
The toughest thing was dealing with inconsistent management and the feeling that some decisions weren’t always fair. It could be frustrating when rules changed without explanation or when favoritism came into play.

The most enjoyable part of the job:
The best part was the people — both the guests and my coworkers. I liked the social side of the job, the teamwork, and the energy on busy nights. Even with the challenges, the day-to-day interactions made it a memorable experience.



I work as a line cook here. I prep food, make orders, and clean my work space—not much else to it. It’s chill working here, though just be ready for a rush to come at any moment. As long as you’re working at all times, the managers will be pleased and the day will go by pretty fast. We’re entitled to two 10-minute breaks and a 35-minute lunch, which are both paid and included in our 8-hour shift. This means you’ll be doing only 7 hours of work, which is the best part about working here.

I’ve noticed several things that I’d advise new employees to watch out for, though:

1. Be prepared to give up your evenings, weekends, and holidays. This is a 24-hour business, and new hires tend to be put on graveyard shifts. You won’t be paid extra on holidays either.

2. You’ll have to work your way up and prove yourself if you want consistent day shifts. They’re only given to reliable employees who have been sticking around for a long time.

3. Be careful if you apply for a part-time role. It’s not uncommon for PT workers be scheduled 7-hour shifts for 5 days a week, with only 2 days off. This means you’ll be working nearly full-time hours without the benefits, but luckily you can ask to switch to FT status.

4. The food at the cafeteria can be hit or miss. When you‘re on lunch, I’d recommend either getting your food made-to-order so it’s fresh, or bringing your own food.

5. The employee area is a stark contrast from the gaming floor. It’s dull and grey, and it’s easy to feel like you’re in a prison. However, the building is still pretty new and they’re starting to add more decorations.

That’s it, good luck and hope this helps!

Great experience to cross train yourself in the various departments the industry has to offer. Very fast paced environment and can lead to feeling burnt out because of ridiculous turnarounds(which you can be written up for being a minute or two late for shift) to help short staffing or the companies inability to provide consistency with PTO policies.  Lots of areas needing improvement such as training, job duties, consistency, favoritism, plus more... Most changes or improvements are knee jerk type reactions that do not provide the correct solution to the problem or benefit a smoother operation for the Casino but leading to tedious tasks to get a simple job/transaction done.  Some tribal members are very well mannered, generous, and kind; but some treat you with no respect when your simply doing what Management has told you to carry out.  Worst of all, bad interactions or simply decision mistakes with a tribal member gets you fired. Finally, many of the best co-workers I have worked with either transferred to a better department or simply left the company because of the ongoing dilemma or demands.

When starting my career in the casino business I took a shortcut and went to a trade school to be a dealer instead of going the normal route. I learned later on that they prefer to train people who already on staff in other departments as a kind of incentive program for working your way through less lucrative positions in the company. Going the traditional route someone can start in the restaurants or housekeeping and after a few years of proving yourself you can move up to different departments expanding your skill set and making considerable more money. The thing I liked personally about working here was that management generally seemed to care about their people. Sure everyone was expendable but they never made you feel that way. If it wasn't for my injury I would still be working for them without question. This was my favorite place to work though I will warn anyone that wants to go down this road that working in a casino isn't just a job where you can make decent money it's a lifestyle choice where you no longer get to spend holidays or weekends with family. More often than not you start work on the graveyard shift and it takes a long time to acclimate to those kind of hours.

don’t bother becoming a line cook for the food court. they don’t care how long you have been there, they will keep giving new people a better schedule. all the line cooks cry when they have to go on the line and the sous chefs don’t EVER get on the line to cook they would rather you juggle prepping, and the line while they sit in the back and watch you do all the work. actually NONE of the chefs cook for the food court. it’s always busy and we are always understaffed to the point where there are lines to the door and the sous chefs don’t want to come and help at all. i also worked in eagles landing and it was WAY better in there. good chefs and sous chefs that actually help and want to make sure you get all your breaks. food court is a joke and i don’t recommend it to anyone. also the managers on the floor will tattle on you if you make their food too slow even though they ordered when the line is to the door. 

I specifically Worked at casual dining and will say it was some of the worst management from the scheduling side ive ever seen. I was offered my position at my interview, and it took 3 months for them to have HR call me for the background process. At the interview they told me my availability would be respected, and once I started working that was shown to be false. When I sent messages to the scheduling manager to attempt to fix it she avoided me. Once I found her in the office to discuss it, she told me “I dont Know why anyone would tell you this availability works for us”. Many other workers stated it’s an ongoing issue and nothing changes. There are many employees who are part time being scheduled full time hours due to being understaffed, however management does nothing to keep staff.  Customers for the most part are friendly, but the tips are not worth the headache of the scheduling issues. 

What is the best part of working at the company?
It was a great experience for me working at Table Mountain Casino. I was an EVS Attendant, and my hours were from 2:00pm to 10:00pm. Not only did I clean the Casino, but I got to help break down some small events as well. The benefits were great, and my Supervisor was very motivated.

What is the most stressful part about working at the company?
Working multiple restrooms and keeping track of time. 

What is the work environment and culture like at the company?
All of my coworkers were very nice, and easy to get along with. Management had an open door policy, and they were very helpful.

What is a typical day like for you at the company?
I helped clean the Casino, and got to talk with the public as well. It was rewarding to help out the other departments like the Club Representatives, and Food and Beverage, too.

The place is great if you want to pursue a career in the casino business. The people you work with are awesome ( 3/4 ) of them at least. Management is alright, lots of favoritism despite the fact they say other wise. Lots of people go on a power trip with little to no power appointed to them. You have paid lunches and then an employee dinning room where lunch is free but it’s either not fully cooked and you get food poisoning or it’s left out longer than it should be so that is definitely hit and miss. Supervisors are alright sometimes it’s hit and miss most don’t want to do the work necessary or do what’s right for the patrons if anything is needed but most patrons don’t know what’s available due to supervisors not offering services available. Honestly. If you do work here work slots or table games. Tips are a huge bonus Other than that just don’t. 

Gossip from the sous chef's to a line cook that were friends, favoritism. I expressed my tennitus issues, and one sous chef banged dishes next to me to trigger it, I don't know if to see if I'm lying. I was treated ok by line cooks and waiters but the sous chefs were, rude. I would ask a question for something I didn't know how to prepare or cook and I would get a attitude from one of the sous chef's, "you should know how to do this" when I came into the job with no experience, and was told I would get trained by "the best chefs" I was working full 40 hours but only paid for I believe 36-38 hours. I was let go for cut backs, right when my benefits were active so I think I was just used for cheap labor. 

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