server

prep cook

front of house staff

caterer

line cook/prep cook

Taco Mama

i was unhappy here for awhile working on the catering team. It was mostly disorganized and stressful most days. My main other coworker basically held the team and did almost all of the organizing everyday. She was the reason our catering team was deemed the best. while she was holding the  team and sling out orders my managers just oodled at each other from start of the shift until the end often leaving for long breaks without notifying anyone. It was also under suspicion that the catering manager was keeping her tips and taking the more money making orders while using her employees for the small less money making jobs. I feel this way too because anytime i would get frustrated on how little money i was making on a job the next few catering trips would be great on the tips, then back to the little to no tip catering trips. Our male non catering manager was extremely rude to the catering staff and often searched for things to get mad at us about and i really think he enjoyed seeing our catering team fail when we would. He would often scream at a bunch of employees but seem to act so kind and fun to everyone who came in. both of them seemed shady and unprofessional. it was just a messy and unhealthy environment. Towards march i was planning to move but wanted to continue to work until i moved. i went on a trip for a few days and once i got back i was asking when my next catering job would be and my manager never even responded, and later remarked to other employees that it was incredibly rude that i quit without saying anything. They also kept my other coworker on to work, but like i said never responded to me. The only factors that made me stay there were my other catering coworker who i became close with, a very few inhouse employees i liked, and another manager who i did not previously mention. do not work here. 

Taco Mama is run by Will Haver, a man whose stubbornness is both the reason the company succeeds and the reason employees have some of the lowest morale around. Upper management in the company consistently makes mind boggling decisions that show no regard for lower level employees whatsoever. In addition, their refusal to adapt and chance makes worklife unnecessarily hard for lower level employees. 

Lower management is consistently having to apologize to employees for decisions that they vehemently disagree with. For example, the decision was recently made to switch to paying out tips entirely digitally. Many employees depend on receiving their tip money daily. In order to continue to do so, they must now pay a fee to the restaurant.  This is essentially a pay cut. 

If management is reading this, Will needs to learn to embrace change and listen to the people around him, top to bottom, that are helping build the company. 

The interview was very easy. Pretty casual. Was excited to work there at first. Be aware there are cliques and you will be left out until they decide they want to talk to you. The job itself is pretty easy and not stressful. Management SUCKS! The manager is very unprofessional and brings personal life to work, chooses favorites, and starts drama. The amount of shifts you get depends on if the manager likes you or not. Regardless of if you do your job or not, if you’re not a favorite your shifts will be cut. Everyone talks about everyone ( including the manager ) and will act like your friend to your face. The manager will also not fire anyone. You will just be singled out until you quit. Overall I do not recommend if you would like to keep your sanity. 

Work-life balance
Work-life balance at Taco Mama is none.

Pay & benefits
My pay and benefits at Taco Mama are average. High pay but hardly any hours. They can’t even own up and fire people. They will just put you on one shift a week. Really shadey stuff.

Job security and advancement
In terms of job security at Taco Mama, I think there is non at all. They don’t hire from the inside or take note on people who advance the business. Somehow the clueless get to the top.

Management
In general, managers at Taco Mama are some of the worst I’ve ever worked with. They are never prepared.  Turning the most simple ideas into dysfunctional nightmares. Also racist and sexist beyond reason.

Overall
Unprepared and dysfunctional.

Taco Mama is one of the best places that I have had the pleasure of working at! It is fast-paced most days, but some mornings are rather slow. Management is really great for the most part! This company is filled with smiling faces, laughter, and joy in serving people. I think the hardest parts of the job have been dealing with the occasional explosion from a manager, people quitting without warning (leaving the rest of us to pick up their shifts), and lack of communication sometimes. The best parts of the job always include people. The managers are amazing, fellow employees are awesome, and the customers are usually great!

A typical day as a Taco Mama employee involves taking orders, running food, bussing tables and having a great time. Taco Mama was definitely a learning experience for me. The time spent there has allowed me to really understand the wants and needs of people. I would not have been able to learn the things I have without my managers. The managers really enforce the Taco Mama rant of "we believe in people helping people" on countless occasions they have helped me out as well as others. Taco Mama has become a close knit family for me and that is the vibe everyone gets when they walk in the door, Taco Mama is a home.

I worked part time early last year and quit because I needed more money. They say you earn 15.00 hr but didn’t say that was with tips included. Heck customers never tip much anyways. They had you doing tests and studying like school. Crazy. The only position I liked was food runner bc I got to actually work and clean. Being a host was absolutely dreadful! I like to work, not stand in one place for 4 hours or more without break. The management stress out too much and snapped at cooks. Best part was my coworkers, and getting to know them. They were awesome! Miss them.

This company was pretty awful to work for. Never got enough hours even though I was hired on full time. Was never understanding about anything. Every store had managers and staff that were lazy and didn’t do what was needed for the success of orders. Mainly the favoritism of employees that would get the best schedules were either related to or sleeping with the ones in charge of delegating deliveries. 

Taco Mama was a very comfortable and friendly place to work. They stressed teamwork upon all of the employees and made sure everyone was treated fairly. Sometimes organization could be a little hectic, but other than that I have no complaints. They make their business very easy to work with (as a customer) and for (as an employee).

It was fun to work at Taco Mama but frustrating at times as well.  Management seems to not understand the things that they need to work on.  While working there I mentioned several things, which many other workers agreed with me on, but nothing ever changed or those things got worse.  But don’t get me wrong, it’s great working there but management just seems rigid.

Top Job Titles	Average Salary
Server 37 salaries reported	$20.59 per hour
Prep cook 20 salaries reported	$18.88 per hour
Front of house staff 13 salaries reported	$18.50 per hour
Caterer 19 salaries reported	$23.95 per hour
Line cook/prep cook 18 salaries reported	$19.47 per hour

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