retail sales associate

order picker

stocking associate

associate

finance coordinator

Tanger

I started out very impressed with Tanger... Seemed to be a conservative company that put their customers first and valued  their employees. Then we got a new team of corporate leaders with a totally different philosophy. I loved the local leadership at the mall where I worked, but the head corporate honchos started going in a direction that I totally disagreed with. They began to reflect much more "woke" thinking in their email correspondences and special events/emphases, and to
 follow the new principal of " let the customers do more work so that we can fire more of our employees and save that money". True customer service was not an important priority to the new leaders, but saving money and making money was. So with one fell swoop and not much warning all customer service representatives, at all of our malls (about 200 of us) lost our jobs. Customers now have to find their customer service from an app. But how does an app provide a band-aid for a little boy's skinned knee? Or tell a customer with a headache where they can go to find an Advil? Or reunite customers with their lost wallet or cell phone? This new trend in the leadership of Tanger has left me without a job, but it has also left me cold... It's a reflection of a direction our society is taking AGAINST treating the customers needs as a priority, and FOR the almighty dollar above all. They saved a cool 3 million a year by eliminating our jobs . While my overall experience with Tanger locally was very good, I do not have confidence that, in the future, employees will have such a positive experience, with the philosophical outlook that Tanger's new leadership holds. 

What is the best part of working at the company?
The company offers a bonus structure to earn more.  It also has a generous PTO and benefits package. 

What is the most stressful part about working at the company?
The newer sales goals that have been implemented are harder to achieve and the accountability can be extremely stressful since these goals are directly tied to bonuses and performance reviews. Upper management in this area is more focused on the "sell" than the relationship.

What is the work environment and culture like at the company?
At one point, this was an incredible place to work that valued people first.  In recent years, post COVID, it's put shareholders and drive for results over people.  They have focused on more diversity, which is great, and have really changed the inclusivity culture.  

What is a typical day like for you at the company?
Analyzing business, driving sales goals, sometimes constant conference calls, and implementing various marketing plans (sometimes on a whim).

Tanger started off a great place. Some of the coworkers were not pleasant to be around but we did have some good times. There was a management change and it just got worse. They play favorites. I saw some brand new employees with little to no experience promoted over long-term dedicated employees who deserved it much more. They claim to be employee focused but their culture is anything but employee focused. Human Resources is out only for the company and not employee friendly. There were times when upper level management, aka corporate, seemed to have no idea what direction they were taking. Their expectations were all over the place. Very little training was provided. I heard great things of the old Tanger when the family was still in charge. But now, well, Mr. Tanger would not recognize the company and culture he worked hard to build. 

I am in charge of greeting tour busses on a daily bases that stop for the middle stop from Las Vegas and Los Angeles. I am to check in the driver and guide after Stickering their ppl with VIP stickers that give them a discount to particpating stores. I am in charge of making sure the stores that are in my VIP program honor their commentment to the program. Every year I meet with managers and review the program and try to get those not in the program to join. I like my coworkers we get along my normal backup person is great, she and I work great we check in and out busses with a flow. The hardest part of my job is working with a lot of drivers or guides that don't speak much English I have to ask a Chinese person to help translate. I do enjoy working with all different culture of people as I learn a lot about their culture.

My job can be very demanding, but Tanger is such a rewarding place t work and offers great programs like Tanger University, where you take short courses on each department and really learn how each department impacts what you do. The company also has a biannual team meeting and the CEO regularly updates the team on how we are performing. There are great events for team building and connecting with coworkers and families.

I have seen many coworkers progress in their careers at Tanger. myself included! And the executive team includes a nice variety of newer and veteran employees. It is a very professional work environment, but also a fun place to work.

Tanger Outlets is a great company to work for, for numerous reasons. Although it is a large company, each center and the company as a whole is truly one big family. The work atmosphere is friendly, upbeat and fun. 

Depending upon your role in the company, you are working with the public with people from all over the world. If you're in management, you have your hand in a little bit of everything such as operations, marketing, customer service with bits of leasing in between. The focus is always how to make the customers experience EXCEPTIONAL from Shopper Services right on up to Management.

Pay is competitive. Hours are flexible for part-time and full time is offered benefits and paid time off. Raises have been consistently offered annually for the past 6+ years.

Great job, even better company!

Tanger is a GREAT company that cares very much for its employees. If you are willing to put in the sweat, you will be rewarded. Is it stressful? Yes. Do you have to make some sacrifices (working most holidays)? Yes. Is it worth it? Absolutely YES! I started with the company many years ago as a part-time CSR and  worked my way up the ranks. Tanger has given me the opportunity to assist at other centers outside of my 'Home' center and that has allowed me to experience people and places I might not otherwise get to experience. If you have the drive, Tanger is the company for you!

This is a nice little part time job, as long as you're not looking for a full 40-hour work week. Expect to work 20ish hours maximum. It's a neat little office job, some clerical work, but mostly you'll be handing out coupons to customers and selling Tanger memberships. Management is super pleasant and fun to work with. When we shut down a few months for COVID, they continued to pay us our usual pay to help supplement us through the shut down. I really appreciated that, it feels as if Tanger really cares about its employees.

Tanger Outlets upholds very professional standards on all levels. They treat their employees fairly and accomodate to each of our flexible schedules. We all get a fair pay, yearly raises, and equally distributed hours amongst the customer service representatives. We work in direct contact with the the mall management personnel and are maintain relationships with upper level coworkers on professional as well as social levels. It is a very fair, well organized, and fun atmosphere to be a part of. 

I am a customer service representative, working with the public as well as  co-workers. I use many forms of office equipment including, computer, fax, copier, phones, postal. I have a gratifying job in the fact that I can make people happy, get a lot of work done and associate with other employees. The hardest part of the job would have to be working outside in the summer in booths gathering address and emails from passersby for hours at the time.ddaling with the people is fun but the heat can be treacherous.

Top Job Titles	Average Salary
Retail sales associate 30 salaries reported	$1,317 per week
Order picker 20 salaries reported	$1,675 per week
Stocking associate 10 salaries reported	$1,925 per week
Associate 10 salaries reported	$1,475 per week
Finance coordinator 1 salary reported	$75,075 per year

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