sales associate

optician

retail sales associate

optometrist

licensing manager

Target Optical

It's a great first step if you're interested in optics, but if it's something you really become passionate about you'll quickly outgrow your position and need to move elsewhere. This brand focuses heavily on retail numbers over meeting patients needs, they accomplish both most times but there's additional pressure to meet percentage goals and push people towards certain lenses they might not need. 
I've also found myself doing a lot more work than the level I'm being paid for, and there's been zero compromise on discussing pay raise. There's always fair chance of promotion since the turnover rate seems moderate to high, so if you're around long enough or at the right time you'll be set, but that's if there's managers leaving or if stores around you make enough in sales to have an assistant manager position even allowed.
There was also so little priority placed in my security of keeping benefits by my manager. I was the only employee aside from the manager (if they even had benefits here and not through a spouse) that got my insurance benefits through this job and I was constantly being put under or barely at 30 hours as a full time associate so the manager and assistant manager (who does not have benefits through work) could stay at 40. We could've easily averaged out and all had 35 hours, but somehow my access to healthcare was less important than managers having a full 40 hours on weeks we had gotten less hours for slower times of the year. 

This job can be very rewarding but it really comes down to who you're working with and where. At a store level most things are nice and work well, but regional managers and higher tend to make the job much more difficult than it would otherwise be. Your patient and customer base can also make or break the job. There are many kinds of people coming through since it's a target store, some are very kind and treat it like any other medical office, and some think they can throw fits as they would in the regular target store to get what they want or just have significantly less respect for staff because it's a target and not an upscale private clinic. 

The answer to Covid was to take away most of our commissions even though we were extra busy, so now every single store is understaffed and the regional does absolutely nothing to support any of us. We technically get breaks, but rarely get to take them due to being so busy, and often don’t even get to go to the bathroom for hours on end for the same reason. It’s a bit of a joke that a company such as Luxottica is allowed to operate within a company like Target. We watched Target step up for their employees while we were all getting shafted. In fact the starting pay at Target is now higher than for Optical. They say they care about taking care of the guests, and there are a few managers who actually do, but the rest just want numbers and keep pushing for the goals to be exceeded more and more. The technology is garbage and often feels like dial up, if it’s working at all, and the processes are so incredibly convoluted that a sale which could have taken maybe ten minutes is often double or triple that just due to the systems. Proper training is often not happening in either the stores or the labs so the mistakes happening are ridiculously avoidable and incredibly frequent, but it also causes SO much stress right when you start out AND you are often left by yourself when you’re still not fully trained. There are a lot of openings right now for a reason. 

typical day includes opening/closing the store. making sales plan by networking, making calls to previous patients, maximizing insurance benefits in the most ethical and intelligent way that benefits your guest the most.
 
you will be in a partnership with a sublease contracted OD with whom you will need to acquire an expertise in building a relationship with your partner. 

Management is very flexible, not too high of pressure as long as you are making smart decisions that benefit the business, you are very free to perform your duties in using your own methods as long as they are within policy and ethical.

co-workers are a great tool to help you succeed if utilized properly,always reach out to experienced veterans when you have questions regarding a process or in need of driving higher volume.

I learned a great deal of business skills while working in Luxottica and I would recommend Target Optical specifically to anyone looking to grow within the optical community.

the hardest part of the job will vary for everyone based off of skillset and personal opportunities.

the most enjoyable part of the job is being involved with the entire region as a team. there is a lot to do extracurricular as well

But…know that the hours are long and the expectations are high. It might not be a good match for someone with a young family or someone with an active social life as you will most likely not see family and friends a whole lot working here.. 
Full timers are expected to work most weekends and fairly long 8-10 hour shifts during weekdays. Know that it’s feast or famine with hours, one month or even two or three, the company may be pinching every hour in the budget so that could put you at an uncomfortably low amount of hours. Another month, say around summer break or around the holidays, they have almost too many hours to work with so they might even be ok with OT. Overall it’s a good company to work for. But go in to this job with realistic expectations. This is a retail job so YES there are retail hours not a 9-5 cushy WFH situation or office job. 

Open store, set up for the day, get samples ready to walk around store to invite them in and up sale.
i learned alot about the types of glasses and contacts.
Management was fair.
I was there part time, so i was only working at nights. The day were there was more then one persone working was before the end of the year, when insurance would renew or people would loose what they had "owed" to them by their companys insurance plan.
Hardest part would be that i was accepted for what I learned and knew, and having the trust by the manager that I can do and knew the job. I dont screw around at work. I am a hard worker, team player, and if there isnt anything to do; I will find something. I am also flexable that if another store needs help. Give me the directions and I will help out. Even if its my only day off or a holiday. When I enjoy what I do, I dont care how much I make, as long as I'm happy and others are happy that I can help them. Thats what matters to me and to the customer. I Treat the customer how I would like to be treated. That's why that was the most enjoyable part of the job. i helped a guy's moms glasses, and since that time, we have been friends. I go out of my way, and I enjoy that, so do they

A typical day on the job at Target Optical consists of making guests happy! That's our mission and it is the foundation of everything we do. Our culture is built on the idea that being people focused, having the ability to think differently, being collaborative, being simple and fast, and being accountable to results are the mindsets that will help us to make our guests happy and achieve our goals. We are a growth brand, and realize the importance of growing our leadership up from within. We are adding stores by the dozens every year across the country and we need dynamic, driven talent to turn those new stores into thriving additions to their respective communities. The hardest part of this job will be meeting our aggressive sales goals and continuously developing yourself personally and professionally. It is, for those of us that thrive in this culture, who aren't afraid of the challenge, who believe in the mission and seek continual development, simultaneously the most enjoyable part of working for Target Optical.

A typical day at work is opening by yourself and being overrun by customers until another person shows up 30mins later or 1hour. There is a never a slow moment, the phone never stops ringing and you are helping customers, and the doctor. Doctors get mad when you are busy helping people on the phone and in the store. I did learn more about how the eye works and reading glasses and fitting contacts.  Management is horrible, they are amazing at sales but don't care about employees. They don't know anything about healthcare or how to help associates learn how to get it. If you want time off be prepared to deal with a upset manager. Almost every store is understaffed or needs help. Workplace culture is decent. The hardest part about the job is being alone assisting customers both in store and on the phone and assisting the doctor all at once. The most enjoyable part of the job is watching a customer see better or clearly for the first time.

What is the best part of working at the company?
I enjoyed being a team member at target optical. In the morning we would discuss what we had to do for that day and our goals. We worked together to make this happen.

What is the most stressful part about working at the company?
When our glasses orders would not come in on time from luxottica lab. 

What is the work environment and culture like at the company?
It feels like home. We tried our best as opticians to have our patients feel better when they leave our office even if they did not purchase with our company. 

What is a typical day like for you at the company?
We had a discussion every morning, checked appointments to see if their was any accommodations that we needed to assist our patients with per eye issues, reconfirm appointments that didn't confirm, verify issues, charts ready, check in lab orders for glasses, contacts and special orders, Inventory checks, check emails, work up lab orders jobs and troubleshooting issues, Most importantly have fun and team player.

check in, start store opening procedures then get ready for our book and un-booked patients to arrive while still answering phone calls and other tasks related to the eyewear industry.

Learning classes are issued and then must be completed by the due date.

I have learned so many Great things like all the safety and customer service related do's and don'ts that are extremely valuable throughout ones life in everything you do.

The hardest part of the job is setting pace with all that come's up in a days work there and sometimes with limited staffing to boot.

I enjoy my part in the whole days work with my administration duties and my personal favorite of assisting our patients with all their eye care health and need's, It's a rewarding field and I will always be proud that I have the ability to help people and make them happy when all is said and done.


In a typical day at the office, you will be scheduling appointments, checking in glasses and contact orders, answering guest questions and phone calls, checking guests in for their appointments, and helping people pick out their glasses. You will also have to explain their insurance benefits to them and go over pricing for glasses. At Target Optical, I learned a lot about insurance and optometry with free trainings they provided. If optometry is a field you’re interested in, this is a good place to start. My manager was enthusiastic and encouraging and allowed there to be a great workplace culture and provided us employees with work life balance. My only complaint about this job is the pay. In Chicago, they pay minimum wage and you earn 2% commission. I feel that this job is a lot more work and takes more skill and attention that is worth a few extra dollars per hour. I would ask for a higher dollar amount in your interview. 

Top Job Titles	Average Salary
Sales associate 39 salaries reported	$18.28 per hour
Optician 24 salaries reported	$22.08 per hour
Retail sales associate 8 salaries reported	$18.86 per hour
Optometrist 7 salaries reported	$693 per day
Licensing manager 1 salary reported	$80,000 per year

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