product manager

Tauck

Honestly, I can't say enough good things about my time working in Tauck's Creative Department. Not a day went by where I dreaded going to work. Every day was different, and I can't say I ever had a bad day. Collectively, I worked at Tauck for almost two years. I first started working there a month after graduating college as the Creative Intern. I had heard my fair share of intern horror stories and my biggest fear was being the intern that did coffee runs, scheduled meetings for my boss, and did administrative or "busy" work. This was not the case at all. The work I had done  was work that my colleagues and even my boss would do as well. Everyone was extremely welcoming and more than willing to help with anything I had questions on. Not once did I ever feel like I was "just the intern". I was a valued team member and that was extremely important to me. I worked as the Creative Intern for about five months before I left to pursue a graduate program. The program wasn't for me, and a few months after the program ended, my boss from Tauck had called and asked me if I had any interest in coming back to work in the Creative Department part-time as the Creative Assistant. (I swear I was the happiest person alive that day she called). So I went back to Tauck as the Creative Assistant for about ten more months. Again, everyone was super welcoming and glad to have me back, it was like I had never left. It felt "right". And again, I was never given "busy"work. Even as an assistant, I played an important role in various projects and never once felt like the "low man on the totem pole". As I mentioned, I was working part-time and I had the hopes to become full-time. Everyone around me was rooting for me to become full-time too. My boss had extended my time as a part-time employee as long as she could,  but alas, when the time came, she just wasn't able to make me full-time due to circumstances beyond her control. It was a very hard goodbye, but an absolutely fantastic experience that I will be forever grateful for. Even upon leaving, everybody in the department had spent time to help me "fine tune" my resume, and they were helpful in throwing out ideas as to what I could do next. Even people that I didn't interact with on a daily basis would stop me and talk to me and offer up their advice. I was really lucky to find Tauck and to have my first "real" job experience in the creative department there. They've really set the bar high for future employers. I had everything you could ever want in a job: I had a boss that was not only a boss, but a mentor, incredible coworkers, work that I loved, and a beautiful workplace. The office is set in a wooded area and there are walking trails nearby and every so often (weather permitting) my boss would invite me to walk with her and during these walks she took the time to get to know me. We would talk about life and she always had the right things to say. If I ever had any doubts she would always show me the silver lining and she would remind me that change is a good thing and to embrace it. I think one of the most important things she ever told me was, "There are no such things as mistakes, just lessons learned." Along with a superb boss, my coworkers were also fantastic. As a shy person, it can be difficult for me to ask for help for fear of coming across as "stupid" but nobody ever made me feel that way. Everybody was willing to help no matter how simple or complicated it was to get the answer. And if the answer turned out to be more difficult, it was all hands on deck to get to the bottom of it. We were a team, always.  We also shared many laughs and good times over lunch, gatherings for birthdays and office parties. I loved the office parties because they were a great way to meet people from other departments and learn about them and their role at Tauck. You can walk up to ANYBODY and they'll be more than happy to talk with you. Working in the creative department, we were often pressed for deadlines but I never felt that it was a "high-stress environment". There were always smiles, all the time. If we ever ran into an issue there was never any bad talk, blame, or pointing of fingers. We would fix what needed fixing, laugh it off, and move on, and I think a huge part of this positive work environment were the people that I worked with. On the topic of work environment, the actual physical work space would receive five stars as well. Everything was kept neat and tidy. The facilities were cleaned regularly and even the break room / kitchen area was sanitary and very spacious. (The free healthy snacks and seltzers were an added bonus). There was a cafeteria on site for those who wanted to buy lunch, and the office wasn't too far from a busy town that had plenty of places to pick up food if you didn't bring your own. The office also had floor to ceiling glass that overlooked woods. Wildlife sightings were common. There was plenty natural light, and even on rainy, days the office was still bright inside. Sometimes it felt like I was living in a dream. Is it really possible to have a boss that doubles as a mentor, coworkers that are truly exceptional, AND enjoy the work you do? Yes. It is possible and I am so thankful I found that at Tauck.

As with most internships, there are a lot of repetitive tasks but there are also great professional development programs, community service work, etc. The office is beautiful and everyone is very nice. A great place to intern, especially if you love to travel!

I only interned here for one summer in the marketing department, but can say this is one of the best places to work in all of CT. Every employee I interacted with across multiple departments was always helpful, kind, and a pleasure to work with. It also helps that Tauck puts on amazing tours! 

The 13 years I spent working for Tauck were wonderful. The job itself was very interesting and rewarding. 
Want made them so special were Tauck Family. They created an excellent working environment and treated everyone as part of their family. 
This made me want to do a great job for them.

Great company and benefits. There is very little turnaround within the company. Once you're in there you don't leave. However, management needs some work! There is too much favoritism given to certain employees who have been there for many years.

Loved it there and hope to be back soon. Great people great company great everything. COVID hit and they laid off a lot of people but buisness is thriving and can’t wait to get back. 

You can learn so much working here and the perks were great  but between the fascination with ratings and a few well placed bullies it was quite a toxic work environment. 

Good company with seasonal work for tour directors.  Decent pay.  Support from the office. High stress environment when working tours. Great way to see the world without paying to do so.

Hardworking staff that cares about the customer experience and employee/staff culture. Industry leader in travel ... provides excellent Travel benefits for their employees!

Tauck is a great place to work. I have enjoyed working at Tauck and developing my skills. My co-workers are part of what I love about the company.

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