field engineer

entry level it technician

electrician

field service engineer

electrical technician

Technology Service Professionals

TSP is a welcoming workplace with a close, community feel. However, there is a distinct, noticeable bias towards employees with families vs. single employees. There is also noticeable religious leaning of most upper management that can make those who are not religious or of a different philosophy feel uncomfortable at times.

As far as career advancement and opportunities for growth, the company is not growing fast enough to provide opportunities for promotion. The one instance in which there was an opportunity to promote someone from my team into a vacated management position, an outside applicant was hired into that management role for political/corporate relations reasons.

Additionally, the sales program seems to be uncomfortable with winning new business and is either unwilling to or incapable of branching out into larger markets.

Compensation is above average, however still slow to grow especially compared to the revenue being produced for the company.

Despite the above mentioned short-comings, the company is still better than others I have worked for and do seem to care about their employee's health and mental well-being. An adequate work/life balance is heavily encouraged and nearly all employees there are friendly and compassionate.

T.S.P. is a great fit for an entry level IT Technician to gain experience and learn to work in the corporate world. 
I learned to work with a ticketing system to complete customer issues and document solutions and steps taken.
The most difficult part of day to day responsibilities is scheduling time to visit the client. Some clients are very busy and if the issue is minor and doesn't prevent them from doing their job, it may be tricky to pin them down to fix the issue.
I enjoyed the work culture, you are able to ask fellow employees if you do not have the solution to a problem.The information is then circulated to make all aware of fixes and issues that you may encounter.

I really enjoyed working for TSP.  I learned about Quality Control Systems along with PLC's.  I learned about networking, instrumentation, and process control.  The management was average.  My site leader was knowledgeable and learned a lot about the job but there was a ceiling.  The hardest part of the job was the relationship between my company and the customer, Georgia Pacific. There always seemed to be a lack of communication between the two and made the job extremely hard at times.  The most enjoyable part of the job was the work relationship between my coworker and boss.  It was great to be able to get along with both of them.

This job is super easy, so easy that everyone is dramatically underqualified. So bad to the point that they can’t even perform there jobs properly without waking someone up, just to find out there management doesn’t have any field knowledge what so ever ether. They all rely on 1 person, even though they have multiple bodies. It’s very clique-ish, if you’re not in the “culture” club then you’re pretty much in your own. I would consider this job if you want easy work and don’t have a strong work ethic, you want to live pay check to pay check your whole career, or if you want never progress or learn anything because they are extremely outdated and even use furniture dolly’s as a computer desk. 

A typical day at work consisted of brewing coffee for the attorneys I worked for, answering phone calls from clients, preparing the conference rooms for meetings and scheduling such meetings. I learned what a day in the life of a receptionist was like and the responsibilities expected from the occupation. I also had the opportunity of getting to know the amazing, brilliant attorneys that represent Montgomery County. The biggest challenge of the job was keeping coffee available for the caffeine addicts I worked for! The most enjoyable part of the job was being able to help my attorney's clients feel as welcome and comfortable at all times during their stay.


Job is not hard but there is no room for growth you are stuck into the position you got. TSP didn't control our schedule we were controlled by the other company. Managers sometimes stand up but rarely push back against what should be right/wrong. Folks in management tend to be lacking backbone or general knowledge of what their employees do. Meal reimbursement is seriously lacking, added work and thinking an extra money for a job will be great incentive to continue to work and get no extra benefits.



Great workflow without Micromanagement by managers. You start your day by checking your ticket queue and solve them in a timely manner. As long as you get your work done, nobody really talks to you. Had very friendly and helpful coworkers as well that made the experience enjoyable. The work itself was great. You would solve software tickets as well as hardware tickets in work environments. Compensation for the work done didn't feel the best but the benefits were exceptional- you were taken care of. 

When you start working for the company, you think you finally found a good employee focused company. But that just isn't the case. The owners are retiring and passing the company down so a lot of things are changing in the company. Middle management over worked and do not have time to help their employees succeed. Training is mediocre. For a technology service company, the training is poor overall. TSP just doesn't have the resources or interest in creating systems that work on the most fundamental basis. Like I said it's just a tag line.

Overall the company was poorly managed, and ended up with a massive turnover rate, and a disconnect between corporate and the people on the ground because of it. The first two trainers I had were fired, along with two of my managers, and a slew of co-workers during my time period there, as they constantly hired unqualified employees and never really seemed to know which way was up. Complaints were ignored or put off for weeks at a time, managers would disappear for days and have zero transparency with their team.

As I said, they kept coming back every morning with new rules, "Ok, we don't have to worry about this, but pay especial attention to that." next day or next week, "Ok, now we have to pay attention to that (what they said last day or week not to)" It seemed like there was a team of people just determined to not let us work at all. Then they started firing senior Technician that have been there for years so they can bring on new less paid technicians. just a very bad company to work for.

Top Job Titles	Average Salary
Field engineer 1 salary reported	$27.00 per hour
Entry level it technician 1 salary reported	$20.50 per hour
Electrician 36 salaries reported	$31.28 per hour
Field service engineer 4 salaries reported	$22.88 per hour
Electrical technician 3 salaries reported	$35.26 per hour

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