sales associate

assistant store manager

team leader

seasonal associate

retail store manager

Tecovas

Started working here in 2021 and it really was a great job. Very straight forward and helpful training. We have monthly zoom meetings and everyone was very helpful and kind. The pay was good and we even got a bonus going into the new year. Going into 2022 things begun going downhill once they hired new management. The remote team is treated unfairly and I’ve seen them repeatedly let people go with no warning. They will tell you it is your last day yet deactivate all your company accounts. People who fought to give the remote team pay increases or spoke up about giving the  remote team better opportunities were let go of. We don’t get dental or health coverage and no benefits aside from an employee discount. The warehouse is constantly not kept up on orders and always sending out wrong items or not even shipping items. What started as a good job and company that cared about ALL employees, retail and remote, has now begun to be like other big companies who don’t care about their employees and will fire you for no reason at all and won’t even give you a heads up…

For a CX agent, pay is $15 an hour and management has stated that this won't change any time soon because they "don't have an HR department." For the amount of work CX is required to do, $15 is not enough. Remote CX is treated as the lowest level, despite Tecovas' emphasis on customer service being their lifeblood. Upper management doesn't take CX feedback as legitimate feedback and prefers to pat themselves on the back for their "record profits." There is no transparency from management at all and they tend to hide things (like layoffs) and give us little to no notice on sales/campaigns and new products. There is no incentive to meet SLAs or CSATs. The Team Leads are sweet, but not trained enough. The remote aspect is great and you get to choose your own schedule, however, they tell you when interviewing that it will be a balance of phones, chat, and emails, but it's mostly phones.  You get one free pair of boots and half off of any product, which is cool, I guess,  but if I knew what I know now about Tecovas, I wouldn't have applied.

Great culture with a strong team dynamic. While my manager was a bit unusual, the rest of the team was solid and supportive. The work environment fostered collaboration and a positive atmosphere, making it an enjoyable place to be. However, the culture is starting to feel a bit too corporate compared to when I first joined. Despite that shift, I still had a great experience overall. Leadership encourages innovation, and the company provides good opportunities for growth and learning. Teamwork was a key strength, and colleagues were always willing to help each other out. The workplace maintained a good balance between professionalism and a fun, engaging environment. Even with the increasing corporate influence, the overall experience remained positive. If you're looking for a place with a strong team and a mostly great culture, this is a solid choice. I would recommend it to others.

Like most jobs the sales associate and assistant store management position all depend on who your management team is. I was fortunate enough to have some good supervisors during my time at Tecovas but upper management is very separated from what actually goes on at the sales level. Lots of decisions are made that don't reflect the reality on the ground. The company is trying to grow rapidly and that is causing lots of problems. Certain store locations are favored over others and lack of product hurts sales for smaller stores. At the end of the day if you can make your numbers everything will be fine. If you cant then someone is going to be held to account even if it isn't there fault. 

What is the best part of working at the company?
Being apart of something I thought was authentic at the time. 

What is the most stressful part about working at the company?
Following inexperienced leadership and over inflated ego from the ceo/founder 

What is the work environment and culture like at the company?
If you are a 24 year old attractive female who takes direction well you go far. 

What is a typical day like for you at the company?
Blind leading the blind. Dilution, no cash management, multiple secondary's from the CEO while others struggle to survive.

It’s a fun job to start but the company itself runs like a clown show. You will be discarded at a moments notice. And nobody will ever take you seriously here. Some stores have better staff than others but they all have the same corporates and they are the absolute worst, most out of tough, and insufferable people to work for. Benefits keep getting taken away, discount isn’t even worth it anymore. And the same coworkers you learn to trust are the ones back stabbing you to succeed. 

I do not recommend. 

A typical day working at Tecovas was fun and exciting. There was always an opportunity to learn new skills and meet new people. The hardest part was learning how to brand with detail and at an efficient pace. The most enjoyable part was connecting with the customers and seeing their faces light up when they found their perfect fit! The workplace culture was unmatched, Tecovas is such a warm and welcoming place for anybody. 

Worked here for only a few months, left due to how far I was driving to work each day, if it wasn’t due to that I would love to be still working with the company. Management is very involved, helpful and providing a good work life balance. Each day I left work feeling accomplished and happy with how my day went. GM’s, HR were very helpful as well, really couldn’t recommend this place enough, good for a seasonal job as well and part-time.

It's a good job if you need something to do and don't worry about making money. The benefits aren't what they used to be even just a year ago. The company has expanded to over 30 stores and that growth has led to the current benefits  being a shadow of their former self. Each store can vary based on your management. Some are relaxed and others will make you wish you weren't there.  

Part-time hours, but the workload felt like a full time job crammed into less time. The pay was decent, but the role was very high stress and required constant multitasking. In my experience, leadership seemed to care more about customer experience metrics than employee support or well-being.

Top Job Titles	Average Salary
Sales associate 207 salaries reported	$16.65 per hour
Assistant store manager 89 salaries reported	$26.64 per hour
Team leader 92 salaries reported	$20.46 per hour
Seasonal associate 46 salaries reported	$16.44 per hour
Retail store manager 24 salaries reported	$79,417 per year

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