technician

computer technician

warehouse manager

specialist

retail sales associate

Tekreplay

Working at TekReplay is a bit of a rollercoaster, but overall, recommended. Let me try to transparently explain this the best I can by starting off what a typical day at work looks like followed by some of the pros/cons: Management will greet you with a smile when you walk in. Very friendly! Grab some coffee or tea at the (free!) snack rack that is stocked monthly. Plenty of snacks for occasional enjoyment. Group meeting when work starts, and that's when they outline tasks/goals for the day. Employee's could be working in any one of the three departments (Warehouse, Lab, or Repairs). Warehouse work consists of prepping devices for the day, packing/shipping, general cleaning of the warehouse, and/or testing devices. Lab work consists of prepping and testing phones, tablets, or smartwatches. Repairs consists of repairing computers, tablets, phones, or smartwatches.  That's a fairly high-level overview of the day to day operation of the company. 

The work itself is pretty straightforward as mentioned above; however, most of the time, we are quite understaffed as turnover is slightly high, which makes it difficult for tasks to get done efficiently and with purpose. Management will push for things to get done immediately when, a lot of times, employee's are doing the absolute best that they can in the situation that they are placed in. As we are small company,  communication between management could be better. It's understood that we are all human and have blind spots; however, lots of times, we are told that something needs to be adjusted, when another supervisor told us to leave it as it was hours or days earlier.

Some tips to be aware of for TekReplay:

* Unfortunately, most people never make it into Repairs as there is just so much work to be done in the other departments. Please, take this into consideration if you just want to work repairing devices! 

* A good piece of advice that another employee gave, is if you don't want to be stuck doing something that you don't want to do or enjoy, don't bend over backward doing the absolute best you can for that job, even if you think it will impress the employer. Otherwise you will get stuck doing that job for the remainder of your time. This was not my personal experience, but I have seen it happen with others at the company. 

* Compensation for the job is average--slightly lower that what you can do elsewhere. If you have a two or four year college degree, you will only make pennies more than other folks. 

Overall, as stated above, if you are just looking for a job to get the bills paid, it's a great place to work. Employees are very friendly and willing to help you succeed!

Treatment by management is nothing short of atrocious.  Disrespectful and condescending attitude from ops manager and VP, extremely strict code of conduct, I felt expendable since day 1.  Performance expectations are completely unrealistic, you will be asked to work on literally hundreds of devices a day and reprimanded if you don't, even when the tools you've been given to do the job don't work. Pay and benefits are about average for this type of work and hours/scheduling are decent but that's about all the good I have to say about this place. For those looking to start a career in a tech field, you're much better off looking at places like an MSP or an internal IT dept.

Working at TekReplay has been an overall good experience. The company is very involved and communicative with employees and is continuously looking for new ways to innovate in the refurbished electronic industry. Leaders are very easy to work with - everyone typically does their best to help if you need anything. The work load can be heavy at peak times/seasons but that is to be expected with electronics e-commerce and it helps the time pass at work. Overall the day to day work is pretty fast paced yet enjoyable (cleaning and grading devices, picking/packing orders, testing and repairing devices). 

I worked for tekreplay for 2 and a half years. Made some wonderful friends and had a great time working there. However growth isn't something that comes easily. I had years of leadership and management experience and no one gave me any chance to realize it. I know for a fact I could have done better than the people who were in place at the time. 

The people that you work with from team leaders on down are amazing as well as fellow supervisors, but anything above that is horrible they tried to guilt trip you into staying late or making you work past your schedule hours without prior notice they dismiss any logical good ideas and you can tell that some of the top brass get their information from ChatGPT

Management was toxic and did not truly value feedback from employees. Moved from a low-wage warehouse position to Marketing/E-Commerce for no pay increase. Benefits are below average for the area.

Preaches about workplace culture being a priority but they literally only care about production. Cut corners on the refurbishment of devices because it costs too much and "all their competitors are doing it". 

Top Job Titles	Average Salary
Technician 2 salaries reported	$16.00 per hour
Computer technician 2 salaries reported	$16.00 per hour
Warehouse manager 1 salary reported	$82,500 per year
Specialist 1 salary reported	$16.50 per hour
Retail sales associate 1 salary reported	$18.00 per hour

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