retail sales associate

retail store manager

truck driver

retail sales manager

sales associate

Tempur-Pedic

Training was extensive and we were told one thing in training, but it was a totally different experience when we began working. We were told that we should receive no more than 10 - 12 calls each day, LIE. In training we were told to provide quality service over quantity, LIE. Employees have quit, other depts. dissolved and all that work load falls on those of us remaining in CCR; no real training on how to do the job, but the expectation for you to do it is there,  with no additional incentive or income. Understand, my work ethic and commitment to providing quality service is paramount and performance is also also above par and professional. I am not a mediocre employee by any means.The work hours are horrible, in that they will not allow flexibility with schedules. Its so rigid that it creates an environment where self care is sacrificed. The 2 weeks paid vacation and 10 holidays are great,  but it's a challenge to use any vacation time around holidays.
Opportunity for advancement is there for certain individuals. (Current job performance, education and skill/experience have little to do with advancement in this dept. The 1% prevails here as well) I've been encouraged to apply by supervisors, but I'm rejected by those hiring for the positions. . 
I don't feel that there is adequate support for management. We have "Town hall" style meetings but it appears nothing is done regarding our concerns or suggestions. There's a lot more I could list as cons, but it is depressing. I need a job and that's why I'm here, it's better than unemployment. 
I simply feel with a company this size, they could treat their CCR better (time, compensation,  incentives) and still profit greatly. Take care of your employees and they will take care of you.

Work-life balance
I had no life being there all I did was work and sleep my days flew by and I did not like it they said we are only going to work 3 Saturday’s and it’s been 4 months so they lie a lot as well

Pay & benefits
My pay and benefits at Tempur-Pedic are pay was good roughly 700 a week

Job security and advancement
In terms of job security at Tempur-Pedic, I think they have good security no issues

Management
In general, managers at Tempur-Pedic so I’ve had good managers except for one named John Garcia who wanted to fire me for absolutely no reason for one not having my safety glasses on which I had told him they give me migraines and that I was going to buy another pair which I already bought another pair but they were “too dark” so I said Ok I have to spend another $10 on more glasses when I know at least 2 other people who wear the same dark glasses all day everyday. As well as being on the phone they said that he told me multiple times about being on my phone for one he told me maybe once and did not give me a verbal OR written warning so this place is definitely targeting people and they act like I don’t have bills so pay !!

Culture
Collaboration with my colleagues at Tempur-Pedic is everyone there is most likely going to be new, why ? Because they hire and fire but most the time people are cool

Overall
My experience working at Tempur-Pedic I worked there for 9 loyal months and one manager who just had it out for me wanted to ruin my chances of getting hired on and making my career

Tempur-Pedic Flagship Store is my favorite job ever!

I love working for a company that has "no fine print" and complete transparency from the products we sell, to the people that work here all the way down to the everyday operations.  

Everything about our mattresses, adjustable bases, and accessories is great quality and the beds quite often last 20+ years.   Our mattresses change the lives of people all around the world, and for that you can come to work feeling fantastic that you actually take part in guiding the guests to the best bed to maximize their sleep, assist in finding a mattress to heal them, or even better keep them cool all night.

As a Store Manager, it is nice that the Regional Manager let's you contribute to the success of the team in creative ways.  No ideas are shot down, and creativity and collaboration are highly encouraged.  I would say we are always trying to find ways to improve.

Free beds to employees come more often than Christmas!
Free lunches on holidays!
Flexible schedule.

Awesome culture, and a great place to sharpen sales skills, public speaking, confidence, organization, leadership, creativity, collaboration and simply making great friends, sharing stories, and sales tips is fun too!  You often feel like you have hundreds of friends across the country!

Everything seemed fine at first until... people steal your bed sales and if you complain about it you're automatically a bad employee and they will make up lies about you so that they can quickly get rid of you. Management engages on backstabbing on a regular basis no matter how hard you work. They really make working there hostile. While there, the store manager is best friends with regional so you can never stick up to them or else you're toast; this could be simply requesting a raise or a promotion and next thing you know, you no longer have a job. Most of the pillows aren't good and people will try to return them rightfully so but store policy doesn't allow it. Their management style is to treat employees as their children because they lack the capacity to apply real managing skills to their jobs. Upper management can also be prejudice because they don't want their customers to get the wrong "perception" and fail to promote hard working employees over others. If you want to be denied a promotion, take the blame for others mistakes, be in the shadows of cronies, fired for sticking up for yourself after selling more than everyone else, treated as a child, and pushed around by management you've come to the right place. Don't work somewhere you can't even list on your resume after achieving sales goals because they pushed you out with lies and cut your career short. You've been warned... This is no longer the sweet tempurpedic we've known, but a demonic spawn of Sealy.

Tempurpedic has been around for 27 years!  They now have over 50 stores and growing.  This is such a great time to be apart of a growing company.  The company offers great benefits and hires employees with wonderful experience.  The company also does NOT pay commission.  They offer a team and personal incentive.  This allows the team to work collaboratively instead of feeling the need to steal bed sales from each other to earn money.  The Tyson's store opened early 2017 and only 3 people left their positions to date, which speaks very highly of the management team and the company, especially in retail.  Management empowers the sales staff to collaborate with management on the direction of the store.  All of this has created a genuinely fun and relaxed atmosphere where everyone works for and with each other.   In 2 short years the staff has grown from 4 to 8 associates, where 3 have been promoted to higher paid positions.  As with any sales position you are given the independence to make as much money as you want as well as the ownership of your successes and failures. Also, management assists in the process of growth and development of all sales associates, which has ALL lead to a strong team and an atmosphere of success.  Definitely more than I expected!

Management is terrible.  Did not treat co-workers fair. Specially when we made a mistake.  They wrote us up every time. Very micro-managed. My co-workers were great, (night shift)except the people on days, were not team players.  It was awful...alot of back stabbing.  People fighting and not owning up to their mistakes.  Our Supervisor Alicia was out of control. she had her favorite people. The work was very very physcial,demanding job. Very stressful, operating equipment and building mattresess. The training was not very good.  The people who have been their a long time did there best.  Not there fault. ( I worked at INTEL and their Traning was the best!)  I did like my job, took pride and never never worked so hard (Physcially).

Horrible company, misleading tactics are used during the hiring and recruitment process. You can consistently hit or exceed the monthly sales target and still not make a decent living. Very disappointing to work directly for the company and be paid the least amount in comparisons to 3rd party 
Competitors/retailers who also sale their product(coming from an ex Ashley/Mattress Firm employee) . The overall goal of the flagship location is to educate potential or future customers and increase brand awareness. As a Team lead, you are responsible for hitting a monthly goal with a “low pressure sales” mindset/mentality……. Have been promising to restructure the composition plan since 2023, yet never make any changes. Bait and switch company, crazy high turn over rate. Great position for entry level sales, since they do not give commission but a monthly incentive which is based upon TEAM performance

**Review of Working at Tempur-Pedic**  

Working at Tempur-Pedic is a fulfilling experience for those who thrive in a collaborative and innovative environment. The company places a strong emphasis on quality, both in its products and its workplace culture. Employees often highlight the supportive management, opportunities for growth, and competitive benefits, which include healthcare, retirement plans, and generous product discounts.  

The company fosters a team-oriented atmosphere where contributions are valued, making employees feel appreciated and motivated. Training programs and resources are readily available, ensuring that everyone has the tools needed to succeed.  

However, as with any fast-paced organization, there can be challenges in maintaining work-life balance during peak periods. Those who adapt well to change and are passionate about excellence will find this an inspiring place to build their career.  

Overall, Tempur-Pedic is a great choice for individuals seeking a rewarding role in a respected, industry-leading company.

I have seen three managers in this store in Six months. Tempurpedic wants to be customer centric but cannot hire good managers or employees to accomplish changing goals. As a manager you will find yourself going to other stores to help short staffing issues and work the store yourself open to close. As team lead or sales you will find yourself being micro managed with"you gotta do this" meeting KPI's. In that case work at a furniture store and you will make 50-100k vrs 35k even with bonus. Of course it depends which store you are at.
Integrity is another issue. They make you sell bed bases that benefit company numbers costing customers thousands more.
This is a job for someone just getting into sales and willing to be role played to death. Cameras watch you and you better be standing all day.
It's no wonder they are always short staffed.

5 Star organization. Starting comp is $15.75 for fab tech's and several other positions and $15.00 for assembly. Great benefits package with medical, dental, vision, 2 weeks of vacation, 7 days of sick, and more. Safe work environment and safety first culture. Great opportunity to advance and learn all kinds of manufacturing skills. Quality is also a top concern and we learn how to meet those standards during training. My manager cares and we have a meeting once a month to learn about what's going on in the company and get on track. We have weekly meetings with our supervisor at the start of the shift and he always has great talking points. These include goals, stretching, topics of concern, and safety. I enjoy working here and want to be here for a long time.

Top Job Titles	Average Salary
Retail sales associate 64 salaries reported	$17.73 per hour
Retail store manager 2 salaries reported	$71,750 per year
Truck driver 2 salaries reported	$76,500 per year
Retail sales manager 14 salaries reported	$71,821 per year
Sales associate 2 salaries reported	$50,000 per year

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