pest control technician

manager

customer support representative

availability manager

wildlife rehabilitation technician

Terminix-Triad

As a double digit year employee I would say I’m well qualified to give an honest and open review of this organization. 
Working at terminix of the triad was an amazing job until 2020 when some drastic changes were made. A call center and a loss of sales and commission have created a demoralizing, cold, uncaring, money hungry culture. 
You can expect to work 30 to 40 hours of the month for free running reservices during peak season. Not for genuine customer concerns, but for insane reasons. Weird smells in the house, ants on the curb, dead bug in a driveway. Terminix will send the technician out for anything, any time and for zero pay. You’re used like a dish rag and treated like one. The whole operation has become production and sales over professionalism. You’ll have your back against the wall with the call center making a wreck of your schedule and taking your sales and referrals, even deleting proposals in the computer system. I’ve been told to not spend as much time as needed at customers houses so that I can get more done. This just creates more frustration and reservices. What I’m saying here is just scratching the surface of the problems in this organization. In a nutshell, the only thing that matters is money and growth. That’s all that gets discussed. Nothing else. Would you want to work somewhere where every month end you hear of record growth but receive none of the rewards? Hit massive goals and get a pat on the back and a cheap cookout? This is the only company I know that throws financial success in your face and does not give bonuses based on the growth…to the very employees who are the ones responsible for the growth. 
These issues are discussed with management and upper management but voicing concerns only puts a target on your back. I think it’s only fair that people interested in this job have the opportunity to know these things, so there it is.

I recently worked for Terminix-Triad in Greensboro NC at the Contact Center as a CCR. I really enjoyed it. The culture is great (they will feed you) lol. They made you actually feel good to come to work. They DO CARE about their employees trust me I know. Very easy job learned a lot about BUGS that I never knew as a female. lol Management is cool I enjoyed them all. Hourly pay can be a little better during the inflation. But I can say the commission is no cap. So you can actually make more money if you can be mindful that customers are calling in all day for pest service so it can be done. With sales its a hit or miss but it is possible. Me personally if I had to choose a sales position it would have to be a hourly rate so that part of your check you know is there. So If you have the opportunity try it I promise its better than any other call center job you will ever come across. I enjoyed feeling appreciated at work it give their employees a great feeling. Unfortunately I had to leave due to relocating but give it a shot. Calls are never long all of 7 minutes at the most once you learn to navigate the systems its by far the simplest system I have used as well. I can go on and on about the company. And I am not a hired robot lol. I'm typing this with all honesty I hope this helps someone in the future.  

Working at the High Point Branch of Terminix of the Triad has been one of the best jobs I have ever had (and I am no youngster). I currently am working as a Pest Management Professional (PMP), going into the field and assisting my customers with their pest and home issues. I love how this company assigns each PMP to a route and allows me to build rapport and trust with my customers. It is my responsibility to set my schedule and get my route completed each month and I enjoy that freedom and flexibility. For some, that responsibility/freedom can be intimidating, but as long as you plan your month out it is nothing to worry about. I also have a supportive Branch Manager, who listens and goes to bat for every one of his employees. In fact, everyone at the branch is there for each other to help in any way they can. This is a job that is designed to reward your hard work and efforts. The more work you do and the more customers you help the bigger your pay. There is a ton of opportunity and the ability to really have a successful career with Terminix.

Terminix is a great place to start a rewarding career. The pay structure is strong and very competitive.  As Pmp you have the flexibility of setting your own schedule and the freedom to run your own small business within your route. The pay structure is commission/draw and you get paid strictly off your effort and work ethic. You don’t have to come to work making a set pay  and it’s not clock in at 8:00 out at 5:00 job.  If you want to make more money you have the option to do so there is no cap to what you can make. This job can pay you 35,000 a year to 65,000 average if not more. Sales pay a big part but at the end of the day it’s bettering the customers homes so it’s a win win environment. The teamwork and culture within the branches are next to none truly a family based environment. The insurance and benefits are very strong.  If your looking for a rewarding career path with learning the industry and the opportunity to advance then this is the place for you, this is a promote from within atmosphere.  Been working here 8 years and don’t plan on going anywhere else

Every day is different which makes it that much more exciting. Not a day goes by I don't learn something new. It is what you make of it. If you're in the field, you have control over your paycheck. If you aren't making enough, you aren't trying hard enough. You aren't self employed here but you do have ownership of your pay and time. The company is very family oriented and values evenings, weekends and holidays. If you work directly in the branch office, you are pushed daily to grow & show your capabilities. We are proven to be a valuable asset to the company. Our branch has shown growth in sales & production over the past 2 years. Our Licensed Manager is who we thank for that as he is prosperous, extremely knowledgeable, motivational and inspiring.  He has an "open door" policy and will always direct you in the path you're wanting this career to take you. 

I worked at the Climax, NC (S. Greensboro) branch. Typical day is to get to work, key off the stops you have done the day before and see what is on your schedule for the day ahead. About the only con to this job is what is called a reservice. Once a quarter you need to do a spray around the house and get down all the webs that might have been acquired since the last time you were there. A reservice does not get you paid whatsoever. You are not paid on a hourly or salary base. You are paid on a draw. You have to hit a number of $1800 with all the tickets you are given in that month and if you sell anything. If you do not hit that number then you will owe the company whatever you did not earn. A reservice is when a customer will call the office when their quarterly service is not due and schedule an appointment for whatever they need done. You do not get paid for this so henceforth you could potentially be on reservices all day and not make anything. All in all a great job and great benefits learned a lot about pest control

The company makes themselves out to be wonderful, but it is just a front. Was hired for a certain position, but branch was overstaffed so ended up being a "utility" person...basically a person who does what no one else wants to do and who also makes the least money. At first I was okay with that, but that was before I found out about my compensation. Was lied to and told that I would make $2 more at terminix than my previous job, but ended up making less a month with terminix! I hardly ever had time to take my lunch break, which is included in salary, when I began on my own. It doesn't help with family time as they claim also... Everyone is out for themselves and there is no team here. Employees are allowed to talk horrible to their manager and everyone else has to suffer for that. I am much better off anywhere else, which is why I left.

I love my job at Terminix! They are a great company and treat their employees really well. I've been a PMP (pest management professional) for almost 18 months and thoroughly enjoy my job. You're assigned a route and are responsible for completing it each month. Being in charge of my own route gives me flexibility to get it done even if I need to take time off. I enjoy taking care of my customers and meeting their needs. You're in control of your income and can set goals on what you want to achieve, and your Branch Mgr/Team Leaders will support you in anyway they can to help you. We have a great team in Winston and everyone is there to help each other out. Don't hesitate apply today! 

Great pay. Hands down best paying job. Some flexibility with scheduling which is great. Use to be a great place to work for. They won’t why there’s so much turnover in the company. Here’s why…

Management and specifically Managers do not care about their employees. Everyone is a number. No one will have your back and you cannot trust your manager or management. This company will find any reason to get rid of you if you’re not a yes man. 

Great industry to be in. Easy job to make good money. But if you have any opinion keep it to yourself. They don’t care and it just paints a target on your back. They will miss me more than I will miss them 



It's pest control; you're going to be outside in the heat, you're going to be in dirty to harsh crawl spaces, and your customers won't fully appreciate your service. The pay could definitely be better, and we weren't given the monthly cook outs we were promised. The corporate office and their administration doesn't view the smaller branches as part of the family, just numbers that need to do better. It's not a family, it's a corporation, but you will learn a lot about taking care of homes and helping other people solve their issues. 

Top Job Titles	Average Salary
Pest control technician 7 salaries reported	$46,429 per year
Manager 78 salaries reported	$49,096 per year
Customer support representative 1 salary reported	$17.00 per hour
Availability manager 31 salaries reported	$47,694 per year
Wildlife rehabilitation technician 1 salary reported	$40,500 per year

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