direct support professional

clinical support staff

life skills trainer

support staff

registered behavior technician

Terrapin House

As a previous employee ive seen things that would not be allowed in an actual work place setting. The things that I have witnessed include watching management arrive to the company intoxicated while working with patients with IDD.

At one point they were giving this consumer substances they weren't prescribed. Management talks about each other and there is no sense of unity. When it comes to workplace culture, the program coordinators are horrendous and don't not hold degrees for their position. They can be very promiscuous around the company and like to gossip about everyone and then wants to be everyones friend. They are quick to throw people under the bus. They blackmail  staff. They will target people to make them quit. They go through CEOs very fast. I feel the consumers are unsafe and isn't receiving the quality of care they deserve. When it comes to COVID they will fire you if you contract it and wouldnt pay you if you are out. I wouldnt work here at all. The hardest part of the job is knowing the consumers who really need the help isn't getting the care they deserve.



While working at this company there were shady things happening behind closed doors. During my interview, management was very loose with how they spoke and it seemed I was applied for some type of high school club. There are so many rumors of who sleeps with who. There is no Human Resources department and  Management is ALWAYS intoxicated and lose employees who are passionate about the care of the patient. There is tons of favoritism. They been through 3 CEO’s already in less than a year and they love to target people. I would not work here again and I wouldn’t wish this on anyone. I truly feel bad for the consumers here!!

I've worked here for a long time and absolutely love it. The consumers are fantastic and are a brightness to the day. The job has good hours and management is able to work well with us to give us the best hours that work for us, as much as they can. The pay is great as well. We are small, and I think that brings us closer together and we work together well. There are some hiccups, with being so small, but overall it's fantastic. It's the best place I've ever worked and plan on being here a long time. Definitely would recommend working here if you want something long-term with caring employees and great consumers.

I have worked here since April on side A & it has been a revolving door of staff coming in to work then quitting. Also the management on both side A & B has quit. You have managers disrespecting staff & training them to fail , you have the ceo saying that their is opportunity for growth in this company but only says that &  gaslights you . The ceo needs training on empathy & actually treating employees with dignity and respect.  Did I mentioned gaslighting of your feelings and job experience or work ethic?  This company does not handle criticism well either. Join 2023 , we’re here waiting for teamwork

I have worked for other companies as a Supports Broker and I'm so happy that I am now a member of the Terrapin House team!  My co-workers are supportive, encouraging, and a fount of knowledge which they are more than willing to share.  We work as a team and there is no competition between us.  Our employer is understanding, supportive, caring, flexible, and always positive and leads by her example of working as hard or harder than we do.  I've never been happier with my work which is fulfilling in and of itself!

I’ve seen bad companies in this field, but this place brings new meaning to the word “bad”. Nepotistic and very unprofessional. Everyone has a title, but no education in the field.  There is no room for growth, as they promote only friends and family there.

There are cameras installed in the house that “management” access at home to watch staff.

Save yourself the trouble. Avoid the misery and look for work elsewhere. The mother constantly comes in intoxicated and it is a very uncomfortable place to work. Find something better… trust me!

I enjoy working here my client is very lovable 
she loves hugs and is always very excited to see all staff. management is amazing always has meals  prepare ahead of time ,always so helpful always answers my text & calls if i have any questions .My job duties are being there for my client helping  out with daily activities & chores like mopping  cleaning etc .Been happy working at this company since i started every one made me feel welcomed 

 management stinks and no room for advancement. No communication. Management has no clue what’s going on. Short staff because nobody stays. It’s hard to put meals together for client because not enough food to put together meals within required carb count. It’s hard to get a hold of management if there’s a issue. Management lies. I’m new to the company and have never seen a place so unorganized 

It’s not a bad place to work, depending on who you are and why you’re there will make a big impact (on how much you get paid). The pay is different, HOWEVER... there is no over time which is how you make money in this field... It’s also not a bad place if you don’t value your weekends and don’t mind a wacky schedule.

Wonderful company to work for.  Small company which means we are more like family.  It never feels like work actually going to work.  The consumers are the #1 priority.  The consumers make and keep the job enjoyable and exciting. Each day brings new opportunities! Wonderful team who is willing to support you to succeed in all you do. 

Top Job Titles	Average Salary
Direct support professional 68 salaries reported	$27.23 per hour
Clinical support staff 21 salaries reported	$25.83 per hour
Life skills trainer 9 salaries reported	$22.22 per hour
Support staff 6 salaries reported	$29.58 per hour
Registered behavior technician 8 salaries reported	$19.00 per hour

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