lifeguard

call center representative

data entry clerk

senior director of marketing

sales manager

The Alaska Club

I have a set amount of hours and only two shifts, Sunday and Monday. I have a 15 breather to clean and setup my massage room in between sessions, making sessions easier to begin early or suggest to clients how to maintain their road to improvement for better health or performance. My Coworkers are just fun to be around. We're all relatively in our 20s but we have a good sense of professionalism and when we run into a issue or obstacle, we quickly work together to solve said issue. My manager is a great source of help, however unless she is in the office she's rather unreachable. So the best course of action is to leave notes on her desk or leave voicemails on her machine and when she comes into the workplace, she asks me to come in and inform her of whatever I may need. 
Clientele is slow at times, but I would say I'm busy 60% of the shift. I'm booked on the day of rather than people scheduling with me in advance. 

The hardest part of this position is I've given such low hours because I'm not booked more than 65% of the shift. I am not allowed business cards, I may not give out chair massage outside of the gym to put my name out in the community. The massage chair was broke for over a month and it was cheaply repaired. It will break the next time I use it and it's too costly to the gym apparently to purchase a chair of durable quality. The only way my clientele builds if the small clientele that sees me gives out word of mouth to other potential clients.

A typical day at work involves running around cleaning, customer care, ensuring the staff and the members are satisfied and productive. It is an amazing place to work part time or if you aren't the breadwinner in your home. You cannot top the positive environment of the staff and the majority of the members. Whether you are a fitness nut or not , it is a judge free zone with a lot of encouraging individuals. You also receive a free membership which is impossible to afford  unless you make close to 6 figures. Oddly  enough with how much a membership costs and the constant upgrading there is little to no compensation. Lower Management is paid just pennies more than regular staff( Its literally a nickle above the minimum wage employees.) There are employees there that have been their for dozens of years and haven't gotten a raise other than when minimum wage has been increased. Upper Management is manipulative and has a way of convincing you to hold 2 or 3 different positions and telling you how crucial you are, even going so far as to give individuals new titles then increasing pay often times less than 25 cents or not at all. They make promises to department heads to compensate or celebrate their team, then never follow through. There is little to no employee appreciation from the company. Overall it is an incredible place to work as long as this is maybe a second job. I would suggest never getting caught up in advancement. You can flip burgers at McDonalds and make more money than a department head at this club. .

The Alaska Club allow me to grow in my fitness career. I was able to still help clients through personal training, but now I was able to help other members with free workouts for the club. I learned to balance my life of a personal trainer, and my life as a fitness director throughout my time at the Alaska club. As a personal trainer, it was my duty to provide clients with workout programs and guide them through their fitness journey. As a fitness director, it was my duty to lead a team of ten fitness instructors. As a team, we focused on providing daily/weekly workout programs for members who were not able to afford personal training. I enjoyed my time with my management team because we all worked together to achieve one goal, and that goal was to provide great customer service to our members. The most enjoyable part of my job was being around people who were different, but alike in so many ways.

A typical day at work at the Alaska Club West, I would usually clock in into the system. After doing so it would usually depend on what my boss would want me to do, I would either go around the whole facility and check the towels and wash them and I would go behind the front desk to check people in and answer calls. I would cover all the front desk duties if need be. I would also clean the mens locker room if need be as well. I learned a lot of front desk skills and how to talk and assist people. Management was really good business went real well all the time and during the time I was there our club was the best in the state and we had the most people coming to our location so it would be busy most of the time. Along with the club being open for 24-hours. My co-workers were for the most part older so I didn't really have a relationship with them but we helped each other if need be. Hardest part about the job was kicking people out who didn't belong in there. The most enjoyable part was just being in the whole gym and fitness environment.

I was in the Aquatics Department. I started as a lifeguard/swim instructor, and moved up to being the Aquatics Director of the Alaska Club South/Summit. The Summit location is restricted to members who are 21+ years and older, while South is family friendly. I was promised higher pay and good benefits. During the probationary period of my newly acquired management position, a company-wide pay freeze was implemented, which I was not informed of until much later. I quickly found out that I was not going to be making the wages I was promised. The employee benefits I received were quite decent. I took advantage of the health and retirement/401K programs. It was a good job to have at that time in my life. Aside from being extremely overworked, and underpaid, I enjoyed the job and wouldn't be where I am today without all of the experience I got in my years there. My greatest accomplishment with this company was overseeing the conversion of the pool from chlorine to a, healthier, salt water system.

The pay is bi-weekly and on average, I got paid around $424.50 and the hours were 7:00pm-12:00am Monday-Friday.  Really boring if there's more than one clean team member then there's not enough work to go around also they were always short on reliable female clean team members.  I never really used the membership also the other employees and customers were also very nice.  In the end, I can't really recommend working here because they reported me as going awol despite me asking the main manager if, I could sign off two days early since there were four clean male clean team and no work as a result unemployment ended up charging me $1,556 which in the end made me wish, I never worked their to begin with.  They also sent my last check to my immature sister and wouldn't admit to as a result, I also had to pay a $13.00 cafe fee instead of my last check covering it.  A mistake other more professional company's wouldn't make and their stubbornness was very child like.

I worked here for low stress and it succeeded in that reguard. I left my job for my own personal life and mental health reasons outside of work, so I beleive have a very balanced point of view. This job was uplifting. The members love to get to know you and chat with you. The staff were all friendly and have lots of group events, The job itself is repetitive and can be tedious but also independent and straightforward. I recommend this job for people who need a low stimulate environment for a first time job and enjoy routine. If you dont mind the low pay and can work on your own this job is for you. But be aware of position you apply for as there is little advancement here. This is an excellent an part-time job for a busy parent or a teen. But not a great long term plan. 

Working in sales at Alaska Club is extremely stressful as upper management doesn't take any ownership. They don't value ethics, and reward sales goal achievement regardless of the integrity of the sales staff. They have unrealistic sales goals, and will demote, move, fire employees to keep the heat off of themselves, as they're unwilling to share the blame of a unrealistic goal.

The pay in comparison to the revenue you make the company is very lopsided in the favor of the company.

The only reason that people stay at the company is because the culture that is made by the employees is top notch. The employees and middle management are for the most part all great people who make the job very fun. The executives at the company are what make everyone miserable.

The major reason I signed on with this company was because I was told there would be massive opportunity for advancement within. The major reason I will be leaving, is because this company prefers to hire executives and leadership from outside sources, rather than to promote from within. Further, being "stuck" in a position that you are overqualified for, simply because they "need" you there and can't risk losing my "expertise" and "success," is the caveat given for criteria of whether I would be considered for advancement or not. So, its not based on my ability, performance, or potential; but simply on the fact of whether I can find a replacement who would be just as successful as I was.

Fast-Paced Environment with Good Potential, But Operational Challenges
Working here gives you a lot of experience handling face-to-face customer service and managing a high-volume facility. The day-to-day routine keeps you bust. 
However, the internal organization and management communication can be frustratingly messy. It often feels like the frontline staff bears the brunt of operational bottlenecks and miss management, and there is a disconnect between ownership's expectations and the actual support provided to employees. Good for building thick skin and getting core experience, but the backend systems and leadership structure need serious improvement before they can be truly respected. 


Top Job Titles	Average Salary
Lifeguard 10 salaries reported	$18.00 per hour
Call center representative 3 salaries reported	$15.00 per hour
Data entry clerk 2 salaries reported	$16.25 per hour
Senior director of marketing 2 salaries reported	$102,500 per year
Sales manager 2 salaries reported	$60,000 per year

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