assistant vice president

vice president of business development

loan officer

reporting analyst

sales support representative

The Bancorp, Inc.

Typical Call Center environment. The change in upper management has turned the place in to a "job" instead of a "career". This small bank is trying to run like the bigger banks, and treating the employees like a number instead of like valuable players on a team. New members of the management team have lost respect from the employees for bad decisions that have been made and the morale has decreased significantly. While the Call Center once felt like a family, and like a second home for many, it now feels like a means to an end. The number of meetings held on a daily basis, to make bad decisions or no decision at all, is a waste of valuable time and resources. There is no real career path at Bancorp nor is there any member of the leadership team that is engaged enough with the employees to know what they want to do while with the company. Growth opportunities must be sought out by the employees and personal development conversations rarely occur. This is a paycheck. Period. And not a very large or competitive one. If you are looking for a career in the financial industry I would not recommend applying.

I've been here for quite a few years and the company has changed drastically.  It used to be a small organization with a strong family and community feel.  After a complete change in management and massive lay offs, the entire structure of the organization has changed and that sense of community is not really here.  

Most of the people are great to work with.  Very friendly and the atmosphere is a little laid back.  Dress code is pretty casual in that we can wear jeans every day.  The management rating... that really depends on who your manager is.  There are some great managers here that really focus on employee development and try to push their people forward.  While there are some managers that are not.  They're more concerned with the current workflow, meeting goals and that sort of thing.  

It's not really a bad place to work.  I would like to see more opportunities available for advancement.  It helps people when they  have a career path that provides them with something to reach for.

A typical day included: managing the relationship for the banks largest client, led conference calls with current client base, developed new products, facilitated all project management aspects to implement new products and/or new programs, developed new business and provided strategic presentations and negotiated contracts with the President of the bank, held weekly meetings with CTO and COO providing business analysis updates on current programs and worked through strategic planning on all new potential business.
Managed two individual contributors.
Hardest part of the job was managing through deliverables with little resources.
Most enjoyable part of the job was learning all aspects of banking: operations, call center functions, deposits and investments, prepaid product management and managing key relationships of the bank..

The bank is rapidly growing with great potential to expand internationally. Within Wealth Management, I am continuously included in potential affinity partner launches which translates into weekly conference calls and internal business line meetings for me. I frequently initiate updates to our wealth affinity websites...uploading new applications, forms or modifying content on the websites as needed. Our WM team is a great team of individuals - many of whom have come from other internal departments into our Wealth group, so many of us are familiar with working with each other which makes for a great working dynamic.   

The Bancorp is an excellent company to work as they allow you to be yourself and grow within your position. Typical work days involve client management, problem analysis and resolution, game planning for future business opportunities. Work/life balance is a huge part of the company as Bancorp is a branchless financial institution and many tasks can be done remotely. The entire management team at Bancorp is extremely intelligent and all excel in their respective areas, what sets them apart is that they treat each employee with respect and as an intricate part of their success.

Upper management are self consumed, when there is potential that seem to be threaten and they will do all in their power to ser you aside. My manager was not nice, she made me feel like I was an intruder, not to Mentioned that she hired me, did not give me the tools to succeed. You spend more time at work than with your loved ones and they some staff made you feel uncomfortable.  Bitter staff due to the unjust treatment. In the hospitality industry while attending college I once heard, treat your employees as you will like them to treat your guests. This is a chain reaction, at the end of day, your employee that are under you will make you look good and will excel in all they do.

What is the best part of working at the company?
The pay is the only good part. They withhold information and lack communication as a 'team.'

What is the most stressful part about working at the company?
Trying to get help from anyone. They act like it's a hassle when you ask a question and do the bare minimum most of the time if it isn't something which helps them as well. 

What is the work environment and culture like at the company?
The work environment is passive aggressive and cold. There's a lack of culture. 

What is a typical day like for you at the company?
Mostly self-managed and alone. When I do need help it's a lot of waiting for responses that often don't come.

Overall, the company is a good company.  The division I was in was very busy and a small group which let you learn much more of the whole group process, step by step.  Very good team who worked together very well and communicated with one another to complete the loan process.  Very good management who were willing to work with the support group and they had all done the job prior to becoming the manager.

*Worked directly with HSA, IRA, SBLOC, SEI, Cash Access and Investment accounts. Tier 2 support for prepaid
*Provided/administered account specifics, submitted requests, tax documents, statements, balance verification, etc. 
*Performed account research, maintenance (Ex: finalizing closures, openings, documents needed, authentications)
*Utilized both email contact (primary) and phone(secondary) when contacting or responding to accountholders
*Deposit Operations, Auditing, Data Entry

I had high hopes when I started working for The Bancorp.  They tell you great things about the company and the people that work for the company. Unfortunately,  there is no real corporate training,  it's others trying to teach you while they are overwhelmed with their own work. The employees are "clicky" and make you feel like you are a hassle. Upper Management cancels important meetings and fails to check in. Work/life does not exist as if you work from home they want overtime out of you daily. I would not recommend leaving a company you may be unhappy with just to end up in a worse position. Career suicide. 


Top Job Titles	Average Salary
Assistant vice president 3 salaries reported	$82,266 per year
Vice president of business development 2 salaries reported	$105,000 per year
Loan officer 1 salary reported	$101,075 per year
Reporting analyst 1 salary reported	$64,000 per year
Sales support representative 2 salaries reported	$24.12 per hour

Working at The Bancorp, Inc.: Company Overview and Reviews

The Bancorp, Inc.

The Bancorp, Inc. Ratings

Popular jobs at The Bancorp, Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected