personal trainer

membership director

swim instructor

operations associate

intern

The Bay Club Company

If you are in college, enjoy going to the gym, and just need a part time job to have some spending money then this is a solid place to work at.

Biggest pros: free membership(100-300$+ monthly value) and once you get to know your front desk coworkers you can always bring a friend in to workout with you. Coworkers and members are usually outgoing and friendly and you can make connections with members who are passionate about fitness or are very successful, and sometimes both.   

Biggest cons: Compensation, if you don’t take advantage of the free membership, then it’s not worth working here. 
The job has a lot of downtime and the tasks are mundane. This in turn can make the shift feel very slow. 
Depending on the location you may have to stand on your feet in the same place for the entire 4-8 hour shift. From my understanding they had corporate meetings at the time about the front desk employees having chairs and they struck down the proposal.

How much you enjoy working here will really vary on your coworkers who work the front desk with you. Personally, I am an old soul. Although being 21/22 at the time and in college like all of my coworkers. Most were immature and mostly younger than me, which isn’t an issue if surface level convos to pass the time is your thing. Most of the time 2 people would man the front desk so you’d usually have someone to chat with. At other jobs me and my coworkers would go out after our shifts with each other and made long term friendships. That wasn’t the case here.
 

Side note: whoever is your M-O-D(manager on duty) during your shifts can also play a factor in your overall happiness. Our night M-O-D sucked, but out morning/afternoons was fantastic, so it balanced out.

I worked here pre covid and a little during covid when activities transitioned to outside only. I wasn’t in the original covid lay offs thanks in part to picking up many of my coworkers shifts so that they could go “study”. It worked out in my favor, but that’s for another time. 

Albeit what may sound more negative than positive, I would recommend this job if you just need some part time money and a free membership to an amazing gym. If you have to pay for your food and rent and/or dislike the gym then look elsewhere. 

Sales driven company with performance bonuses only offered to Sales Team or at General Manager level and above. All other management levels are simply pawns for this cash grab selling intangible products like happiness and lifestyle. 
 
 Managers expected to take action and respond 24 hours a day, 7 days a week. Expectation of 60+ hours per week for salaried managers, averaging 10 hours per day in club plus additional time at home. Managers work 6 days a week without appreciation, and treated as if that is not enough by VPs and Executives. 
 
 Salaried employees get unlimited vacation, however, never allowed to use it and must be responsive while away. 
 
 Job descriptions are loose, once hired, expected to do everything in a department/multiple departments. Managers forced to absorb workloads of multiple past employees without replacements. 
 
 All departments are understaffed, difficult to find employees due to low starting pay rates.
 
 Benefits non existent. 
 Company pays nothing over state and local requirements in this category while actively mitigating and reducing number of employees who qualify for additional city required benefits. 
 
 Undervalued wage pay rates. No pay raises given, ever. 
 
 Inequity amongst leadership / management with advantages given to inexperienced college grads, specifically from Cornell. Newer Cornell recruits paid higher than existing employees for similar roles in various departments and locations across the company.

Retention of seasoned employees should be as important as recruiting inexperienced Cornell graduates.

A typical day at work:
With a normal shift ranging 5-7 hours, I get there 15 minutes early to set-up (i.e. hot towels, lotion, schedule check, rearrange my room to my preferred state) and get a 30 minute break somewhere in the middle of the shift; dependent upon scheduled appointments. Ten-minutes between appointments needs to be enough time to change linens, get a drink of water, go to the bathroom (on a different floor) and be back to greet the next client at least two minutes before scheduled appointment. 

What I learned:
How to manage time efficiently (both between and during appointments) as well as staying grounded and making the client feel welcome at all times.  How to retain clients under many different circumstances.

Management:
Management has been quite unstable.  In over four years I have had eight different managers.  I am proud to say that I have managed to maintain a steady repeat client list despite the unstable environment of the spa.

Co-Workers:
Co-workers are generally great!  It's a "sink or swim" environment, so I get to work with people who are able to think on their toes.

The hardest part of the job:
A rotating door of managers and front desk clerks and keeping the clientele as repeat guests despite the unstable service they receive until they reach me, the therapist.

The most enjoyable part of the job:  
Helping people work through physical stresses that are sometimes tied with mental stresses.  I have had the pleasure of seeing many clients transform and feel more physically capable after a series of sessions with me.

I had to be the face of the entire youth program, overseeing and training young counselors, overseeing and directly working with children ages 2 through 12, and acting as PR for parents and prospective clients. I had to keep attendance, complete invoicing, complete payroll, write letters, perform trainings, refine youth programs for different age brackets, hold meetings, answer high-volume phone calls, etc. There was a lot of overtime, even at home on the weekends, answering emails, addressing problems, scheduling shifting counselors, writing letters, creating and implementing training, and so on. The problem was that I had very little personal time away from work, though I did love my job. And I was promised the ability for career advancement, as this job was seasonal. When the end of summer came, the company offered a part-time position with half the pay, and especially living in the Bay Area, there was no way I could live off of that pay cut and was disheartened by having been misled.

Typical day of work we would arrive at 7:30 am and set up tables, chairs, games, and then plan the schedule for the day. Campers would arrive around 9 and leave anywhere from 1-4. All day was spent playing, sports, games, swimming and feeding the children, campers were anywhere from 4-12. I learned a lot about how to deal with kids and parents. I was led by 2 mangers, one oversaw all of the childcare activities and the other looked after the camp counselors and camp all together. They were both very enthusiastic about their job and always willing to help. The hardest part about the job was keeping kids, especially young ones, interacted. Many times kids can be stubborn and were not interested in what we were doing so would totally check out of the activity and bringing them back in to be interested, as well as, have fun proved to be a constant challenge. Easily the most enjoyable part was past campers coming back and coming up and pointing me out, hugging me, and saying "I remember you." That always brought a smile to my face.

I was able to learn a lot in my time at The Bay Club. Mostly that no matter how much experience you gain, you are not likely to move up. Bay Club is a big company, but not big enough to create growth in a reasonable amount of time. My manager (who was great and taught me so much) left because there were no opportunities, and after a few years she was tired of waiting for one to open. When she was on her way out, she thought they might include me in the hiring process or even promote me (I didn’t want the position as I didn’t feel I was ready). They ended up filling the position - too quickly - with an outside hire that I ended up training (repetitively, constantly, and without compensation for my efforts) and created problems within our small staff. It was a mess. I left because he refused to learn his job and tried to blame me.

What began as a part-time job quickly revealed numerous opportunities for career growth. I’ve been with the Bay Club for over seven years and have earned six promotions during that time. If you're passionate about sports, an active lifestyle, or outdoor recreation, this is the place for you. One of the things I appreciate most about the Bay Club is the chance to collaborate with various departments and gain insights into different areas of the business.

For those seeking growth, opportunity, and a dynamic environment to explore new interests, the Bay Club is the perfect destination.

We stay active together with weekly pickleball and basketball games, and enjoy regular coffee chats and meetings. Hard work is acknowledged and rewarded, and the company maintains transparency with clear goals and direction. Additionally, we have seasoned managers who offer valuable guidance, mentorship, and support for career growth.

I was initially thrilled to be hired on the spot, but I realize now that it was probably an act of desperation in search of more staff. Management was poor at best; I had to follow up multiple times to get information on my start date/onboarding paperwork. Once I began work, I did not receive an employee number OR pay until two months later after hounding HR, my manager, and finally putting my foot down and refusing to work until paid (one girl I spoke to said when she was hired she did not receive pay until 4 months after being hired). Staff was ridiculously inexperienced (most were high school frosh/soph) who slacked off and refused to perform basic tasks such as diaper changes or cleaning. Staff was catty and cliquey as well, and pay was very low for what we were asked to do. For the amount of money this fascility makes we were not paid nearly enough.

With my position, I have the flexibility of making my own schedule so I book clients when both of our schedules match. I provide private swim lessons and coach group masters classes. Management offers some of the support I need but most of the business that is generated is dependent on myself going out and looking for opportunities. That would probably be the hardest part of it. At times, it can be very consistent and reliable and at other times, the opposite. The most enjoyable part of my job there is getting to work at an outdoor pool, being surrounded my very health conscious individuals, I love my clients as well.

Bay club Marin is a fun and collaborative work environment with opportunities to get extra shifts and possibly gain a pay raise. I had the opportunity to hone my customer service skills and discover new ones in helping with ideas for new products and promotions. The management is very accessible in that you can contact them easily if you have a problem or concern. The hours are somewhat flexible in that I have returned twice for short periods of time when I am back from college. The pay is fair as tips are also a part of the job. This is a good job for teenagers who have flexible schedules with school and want a job where they can gain work experience.

Top Job Titles	Average Salary
Personal trainer 1 salary reported	$49.83 per hour
Membership director 3 salaries reported	$31.67 per hour
Swim instructor 1 salary reported	$22.00 per hour
Operations associate 3 salaries reported	$146,667 per year
Intern 4 salaries reported	$5,000 per month

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