campus director

director

barber

educator

admissions coordinator

The Beauty Institute

Review Summary: Poor Leadership, Toxic Culture, and Lack of Professionalism

The biggest problem with this organization is the owner. In my experience, he creates a workplace culture driven by favoritism, inconsistency, micromanagement, and personal feelings rather than professionalism, accountability, and respect.

One of the most frustrating aspects of working here was the owner’s inability to trust employees to do the jobs they were hired to do. Processes, expectations, and decisions frequently changed depending on his mood, making it nearly impossible to maintain consistency or effectively serve students. Instead of empowering qualified staff members and allowing them to perform their roles, there was constant interference and second-guessing.

The focus often appeared to be on profits rather than providing the best possible education and support for students. Decisions that impacted both staff and students seemed to prioritize financial interests over creating a positive learning environment. For a school, students should always come first, but that was not the impression I received.

Rules were not applied equally. Certain employees were held accountable while others were allowed to operate under a completely different set of expectations. This selective enforcement created an unfair work environment and damaged staff morale.

Employees who genuinely cared about the school, advocated for students, voiced concerns, offered constructive feedback, or attempted to improve processes often found themselves viewed as a problem rather than an asset. In my experience, strong opinions and honest feedback were not welcomed. Instead of encouraging open communication, there seemed to be a pattern of pushing out those who challenged ineffective practices or tried to create positive change.

Another major issue was the lack of professional boundaries. The owner frequently contacted employees outside of work hours and appeared overly concerned with employees’ personal lives rather than focusing on their job performance. Employees deserve the ability to separate their work life from their personal life without feeling scrutinized or judged.

The owner also engaged in discussions about employees with other staff members, contributing to gossip, tension, and a lack of trust throughout the workplace. Professional leaders build teams through communication and transparency, not by creating division among employees.

To make matters worse, there was very little structure, training, or standard operating procedures in place. Employees were often expected to succeed without clear guidance, consistent expectations, or proper support.

The unfortunate reality is that this school has employees who genuinely care about students and want to see the organization succeed. However, poor leadership (OWNER) repeatedly gets in the way of meaningful progress. Until the owner learns to trust his staff, apply policies consistently, respect professional boundaries, accept feedback, and prioritize student success as much as profitability, I do not see the culture improving.

After many years in the workforce, this is one of the most poorly managed organizations I have experienced, and I would not recommend it to anyone seeking a professional, supportive, or stable work environment.

During my time at this company, I encountered significant challenges stemming from the leadership style of the owner. Communication was often delayed—important tasks would go unanswered for weeks, only to later be met with misplaced blame. There was no formal onboarding process, and expectations were often unclear, which made it difficult to succeed or grow in the role.

The owner's management approach could be described as highly directive and, at times, demeaning. I personally witnessed instances of employees being spoken to in an unprofessional and disrespectful manner. While the broader team consisted of genuinely kind and capable individuals, the high turnover rate appears to be a direct result of the work culture driven from the top.

This environment may not be conducive to those looking for mentorship, clear communication, or professional development. I would advise prospective candidates to carefully consider whether this aligns with their values and career goals before pursuing a position here. Also the owner forces his corporate team write the positive reviews - that itself speaks volumes.  

A typical day meant operating with no SOPs, no onboarding, and no clear chain of command. The owner is highly dominant and micromanages every level of the organization. He will give you 10 directives, you prepare and execute on all of them, then when you present he only remembers the last thing he said. The goalposts move constantly and the blame lands on staff every time. This is not occasional -- it is the operating pattern. His management style does not appear to have evolved with the times and it shows in how he treats people. Workplace culture is toxic at the top and filters down. In my short time there at least one person left every month -- whether they resigned or were let go. The hardest part of the job was being set up to fail in an environment with no structure and inconsistent expectations. The most enjoyable part was the people at the peer level who were genuinely talented and doing their best despite the conditions.

What is the best part of working at the company?
Nothing really students friendly co/works that been there for a long while jealous hearted.

What is the most stressful part about working at the company?
no organization no official way of requesting off no official way of calling out no official or chain of command to document incident reports with students or coworkers

What is the work environment and culture like at the company?
Full of bull… not the cleanest atmosphere not the professional. They have a nail program, but no nail equipment or utensils for the students to be successful.

What is a typical day like for you at the company?
Long 12 hour shifts with only a half an hour break, but they’re doc me an hour. No one to cover my class if I decide to take a break no teacher education.

Worked there for over 5 years. Best interview I ever had, when someone  believed in me more than I believed in my self at that time. That set the tone for the next 5 years I was there. Paying forward, supporting the students at their darkest moments believing in them when they couldn’t believe in themselves. If you serious about what you want and where you want to be, this is a school for you! Staff and management seeing people for who they are, and willing to do whatever it takes to help them graduate. People will always point fingers at others for their own short comings, but in reality “haters” are the secret admirers trying to figure it out why people love you. So, give yourself a chance and try for yourself, either as a student or an employee. 

What is the best part of working at the company?
Everything working there was very unorganized, the owner of the school is very difficult to work with/for , biased towards new employees 

What is the most stressful part about working at the company?
Being micromanaged while being the educator on the salon floor 

What is the work environment and culture like at the company?
Stressful, you have to be on your game all the time, everyone is a back stabber

What is a typical day like for you at the company?
I was the night educator and I got switched around so much I didn’t have a typical night

"I joined this institution with the expectation of sharing my industry expertise, but I found the environment to be disorganized and resistant to improvement. There is no formal onboarding or training for new staff, and a complete absence of Standard Operating Procedures (SOPs). Management frequently dismissed professional inquiries and ignored critical feedback. Furthermore, the school’s casual attitude toward repeated State Board investigations was deeply concerning. Professional growth and regulatory compliance do not appear to be priorities here."

Owner is extremely difficult to work with and many state board policies and practices are being violated. No effective onboarding. Favoritism and bias is apparent. Students are miserable and burned out. Staff is not supportive of each other and owner likes it that way. Constant state of stress and moral compass is tested daily dealing with immoral practices. You WILL multitask and often have added daily tasks not relevant to your job description. No teachers license needed to be an educator. Overall poor leadership and high turnover

Great school, as long as you mean business. As a student you need to be willing to do the work to get what you need out of it. As an employee, you must love what you do and have a clear understanding of your purpose and why you there. 
I know a lot of people that are successful after going through the program, but they worked, and worked very hard to be where they are. My advice…listen to your heart and follow your dreams! Go in! Have a tour and if it feels right,  You will know you found your place. :)

U r told one thing when being hired but reality says another thing. No advancement possible. Pay was competitive. U have to ask for ur own raise. No reviews done. Very very poor communication. It’s a fly by the seat of ur pants environment. I got a lot of enjoyment from seeing the students succeed and building relationships with the clients. 

Top Job Titles	Average Salary
Campus director 4 salaries reported	$80,000 per year
Director 5 salaries reported	$70,000 per year
Barber 1 salary reported	$20.50 per hour
Educator 1 salary reported	$19.50 per hour
Admissions coordinator 1 salary reported	$40,000 per year

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