guest service agent

retail sales associate

host/hostess

security officer

sushi chef

The Breakers

Great benefits and higher than usual pay with an amazing view of the Atlantic from the spa desk, but unorganized management and often miserable staff. Everyone I worked with complained about their job and those that had been there long term were terrified to say anything about any issues regarding how things were run out of fear of being fired. So much bad mouthing went on towards the management and towards other employees, it felt like working in a soap opera at times. The shifts were 10 hours and you were expected to only take one 30 minute lunch break. Women had to wear flats or dress shoes and stand the entire shift and were required to wear make-up. There was very little rhyme or reason to the check in process and often the front desk employees had to walk guests back to the locker rooms and give a tour of the spa leaving their colleagues alone for extended periods of time. All training was done on the job in front of guests, so be prepared to look incompetent for awhile while you learn what you're doing. It's supposed to be a Forbes Five Star spa, but none of the front desk staff were trained as such and don't know the proper verbiage, so it was a bit of a let down if you were hoping for that kind of environment. Again, the view was stunning from the front desk and The Breakers as a whole had a friendly vibe. But the aforementioned along with having to take a shuttle to and from your car to get from the parking lot to the hotel and pay for your own lunch made the glamour of working at The Breakers a little dull. On the more positive side, the service providers (nails, hair, massage, skin care) were all really happy and many of them had been there for a long time. They are the heartbeat of any spa, so it was good to have their positive energy and almost 100% positive feedback from the guests in regards to the treatments. 

Not even the Job Description matches the truth of what your going to be responsible for supporting on a daily basis. What is on the web showing the job description only looks good..the magnitud of work is the overwelming surprise later.. With poor direction no career path .. Your just a number.. I guess that is why there is such a huge turnover of staff. This job is perfect for an intern with no real corp experience. He or She can use this huge amount of work load "one person doing the work of three ( Do more with less ) " to move out and grow somwhere else

Word of advise ... before you accept an offer and resign your current job. request a meeting with the  current staff one on one including the managers 1 on 1 ...then together.. with everyone. If they say no "Busy in Meetings" Run.. if they say yes be prepared for the unkowned factors .. Not related to the interview and not in the right agenda, You notice quickly who is the pets fast. Stay on check don't get caught up and loose your focus. You there to disclosed they hidden secrets behind smiles.

Based on the answers you get from the questions below, you will be able to make the right decision for you and your family. Get everything you discuss in writting, signed and dated.

Flip the Script, interview the entire ask the Department staff one on one in the work area where you would be working. try to stay in the work area from 9am to 1pm you can see what training/support you can expect from the staff/management.... keeping in mind, that you might be working with them daily.First impressions are everlasting !! Go by your gut fealings they will always lead you in the right direction. I would have left years ago but i was stuck in a Department and in South Florida not many jobs.. I would recommend, if you looking for a career go somewhere else.

My days here were hard, long shifts on my feet but thankfully very short lived. 

Patrons and guests felt very entitled and there was a "don't speak unless spoken to" mentality. I definitely felt like a spectacle on more than a few occasions much like an exotic bird on display. It was strange having people coo at me and tell me I am so "interesting" or "worldly".

When I interviewed I was really excited, but don't let these professional dream sellers fool you! They are in the business of selling razzle-dazzle shiny happy people. This is the literal embodiment of the word "gilded",  something covered by a thin layer of shininess which hides its true value (a very cheap value) underneath. There is little to no recognition of work, no possibility of advancement, managed by incompetent staff stuck in the glory days.

- Remuneration does not correspond with skills and experience.
- It feels like people who don't know how to do things become managers here.
- Massive turn-over in line level positions because of overworked-underpaid situation, however, managers will cling on to positions for 15+ years and revel in the "good old days" .
- Many years of experience, a degree in hospitality, with the capability of speaking six languages for the same salary as an employee with absolutely zero knowledge.

Too Long, Didn't Read: Do yourself a favor and avoid at all costs.

This is an amazing company to work for.  They will take someone with a will to learn and help turn them into a polished professional.  The Breaker's will help you with personal needs as well, they care about your health and wellness outside of the workplace.

My day usually starts at 8am, setting up the restaurant for service.  We are open from 11 am-11 pm.  I make sure all station are ready to go and that our prep cooks are organized and know what they are expected to complete for the day.  I started as an extern, doing all of the basic work.  Over the time that I have been here, I developed my leadership skills among my colleagues and quickly found my way into a supervisor position.  I am working with two great chefs, and 11 cooks from all types of backgrounds.  I have the skilled and hard working people, and the not as skilled lazy people.  The hardest part of my job is working with the less skilled people who have bad attitudes.  It is very hard to motivate them and to keep them productive. I have learned that there is not 1 right way to talk to people, but that each person has a different style of understanding.  The best part of my job is seeing that all of out dishes are going out perfectly and that the guests enjoy every bite.

Out of all the jobs that I worked the past 10 years, I would give The Breakers zero stars. Management is terrible for numerous reasons. First, they undermine employees of color. This place exudes racism and many people there are too afraid to admit it. Management will place you in low positions even though you have credentials to exceed in the right position. This was not a friendly environment and I certainly couldn't trust anyone working there. People in this company have the worst intentions. I was only at this company for a short time and I experience trauma and toxicity in this place. I would never recommend any of my friends, family, or anyone especially a person of color to work for this horrible company. This company should change its mission and vision statement because it is not a family-oriented place. Respect is important! And safety should be the top priority here, especially when it comes to hiring employees. I defiantly learn to never settle for less and to always work for a company that protects my needs and rights.

The Breakers has honestly been one of the best job experiences I've ever had. I work at a fine dining breakfast restaurant within the hotel. My managers and coworkers have been fantastic since the day I met them, 3 years ago. Very flexible with vacations, great with communicating, professional, and they really care about what they do. Very rare do you find a job that you feel at home with. As soon as I walk in, I know it's work...yet, I breathe a sigh of relief because I know I get to see my extended family and I know that they are just as happy to see me. Our clientele is very demanding but working in such a professional, hardworking environment with individuals who give it their all, and who are completely genuine with their hospitality makes it so much easier to make sure our guests are always happy. The most enjoyable part of my job is Sunday Brunch. It's the highlight of the weeks services because it's so extravagant and beautiful.

Every day consisted of the same work but the work load fluctuated between days. Some days were more busy than other days. 

The most important thing i learned working at The Breakers was how to be a professional. Micro Management taught me to leave my life business at the door and focus solely on work at work. Every little thing said or done at work was heard or seen by management.

Management was fair for the most part but also had its favorites. Certain employees were allowed to get away with certain things said or done while other employees were not. 

Workplace culture was very upbeat. The Breakers preached friendliness. Certain Employees practiced it more than others.

The hardest part of the job was the continual work load. The day consisted of walking extreme distances and lifting heavy objects.

Even if you’re a good employee, if they don’t like you for one reason or another, they will observe you, take notes and attempt to build a case against you. Many times, these cases will be built on lies but it will be the managers words against yours. They will start the process by criticizing your performance and try to get you to believe you’re doing the things they’re trying to pin you for. Next step is a write up for those same things. Mind you, you’ve never done the things you’re being accused of, so even if they talk to you about what you’re doing wrong, there’s no way for you to change your performance since you were never doing what they’re accusing you of in the first place. This is how they get rid of people they don’t see as good fits, even if those people are good employees. The money and hours are good if you can last, but everyone is a target at some point.

I am a former IT employee here and the work environment was characterized by very poor communication from management, low pay, and a very high turnover rate. It is not unusual for people to quit on short notice, or with no notice at all. There is no tuition re-imbursement for ongoing training as promised during recruitment. And, with regards to fair wages offered for the skills required to obtain a job, management seemed to care less about this and the resulting high employee dissatisfaction, or about people's motives for quitting prematurely. The rosy reviews given by others about this company were certainly not influenced by the reality that they experienced.

This is by far the most dishonest and devious place to work for in Florida. The super rich and powerful will play you like a flute and the management will treat you like a child and slap a barcode on your forehead bc you are just a number to them that is easily replaced by the next fool who takes your place. They will fire you for no reason, I actually think they make a game out of it. I have seen people fired for not smileing enough. Absolutely NO ROOM FOR ADVANCEDMENT AS PROMISED. Management is a joke, they care 0% about employees and DO NOT value your opinions, in fact if you try to speak your opinion you will be targeted to be fired. If you like a place that does not pay enough, no room for advancement or raises, have to worrie about being fired every day, and does not care about you or your opinions then this is the place for you.

Top Job Titles	Average Salary
Guest service agent 4 salaries reported	$23.50 per hour
Retail sales associate 5 salaries reported	$21.30 per hour
Host/hostess 19 salaries reported	$21.89 per hour
Security officer 1 salary reported	$24.00 per hour
Sushi chef 1 salary reported	$21.00 per hour

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