installer

sales representative

family support coach

entry level installer

lead installer

The Brothers that just do Gutters

The main issue with this company is leadership. Unfortunately, most do not have the experience needed/related to the roles they are in. This makes a very poorly managed and hectic day.  Without proper workplace etiquette, it also can be quite toxic. They are severely understaffed, but the company keeps expanding without considering the increase in workload on an already burnt out and weakened staff. Reps quit on a weekly basis. Very very high turnover. The job itself could be quite an enjoyable day if ran properly, but there is a lack of transparency and communication within the back office that leaves you scrambling and drained. The micromanaging hurts the company, holding reps back and leaving customers without contact. They change important policies without warning or notice, especially when regarding PTO. There is no general rules they follow, it seems as if most is made up as they go along and extremely inconsistent. Morale is low throughout the contact center.  The hourly compensation does not make up for the stress and micromanagement. Could be great, but that won't happen without a huge change in leadership.

The guys I worked for that co-owned a franchise based out of Oklahoma are jokes. They have ZERO gutter knowledge. They are not obligated AT ALL to follow the company guidelines of promotions and raises. The "skills ladder" is a joke, it looks so good on paper and I'm sure it works well with the franchises that actually follow it but no one has to actually follow through with it. Which all of this is easily fixable, but the one thing I  cannot forgive is the "re-inventing contracting" motto. We are suppose to the "morally correct" contractors. It's really hard to do that when you have owners allowing their sales team to Up-charge every job. For example you might sell a 300ft cleaning job, but when the gutter crew shows up its actually only 50ft worth of cleaning. When its brought up to the owners and sales team its just brushed aside. The Brothers That Just Do Gutters wasn't created for that type of business practice but they also do nothing about it when its presented either. I didn't feel right scamming good people so I quit. Great company but they allow bad/lazy people to represent them as owners.

This company is a franchise. This company is PHENOMENAL at the 'corporate' level. Good values, beliefs and people at the top. Couldn't ask for a better culture at a large company. (Sorry for the 1star, it's directly related to your franchisee.  Local office should have to post their own business on Indeed and not allow them to tarnish your brand!)
HOWEVER, do understand that every location is individually owned and operated. If seeking employment with one of these locations, DO YOUR DUE DILIGENCE INTO THE OWNERSHIP AT YOUR LOCATION. If they do not have other successful businesses or a strong background, maybe steer clear so you can avoid being in a situation similar to me. (I know there's several GREAT locations around the country.)


TLDR: CORPORATE GOOD. DUE DILIGENCE NEEDED PER LOCATION.

The Brothers that just do Gutters is a great place to work. Ryan and Ken (the owners) make employees at all levels feel like equals and feel appreciated. The atmosphere at work is extremely positive and one based on learning and growing your knowledge base, and skills as well as growing within the company, and personally. 

All co-workers and employees are like family and create a culture that is hard to beat. There is huge opportunity at this company as they are still growing and expanding their franchise and brand. This brand has a very organized, well researched and advanced structure across all franchise locations, as well as a great reputation and impressive credentials. 

Highly recommend working for the brothers!

Typical day you start at 7:30 with unloading debris from the day before, loading up work load for the day prior to departure. I came in experienced but, if you’re fresh you’ll learn how to demolish old existing gutters, install new gutters. Management does a good job of keeping workers informed and keeping expectations transparent. Workplace culture is we’re there to work, socializing is ok but, staying busy and proactive on the job is a most needed plus. Hardest part would be probably walking on roofs but, once you get comfortable with inclines it will get easier. Most enjoyable part is probably the change of scenery and the long commute if you don’t mind driving for a bit.

Met a fair amount of veterans of the company during my training at headquarters in NY, and they are as genuine and friendly as they come! Now, being franchisees, there will be differences in operations depending on where you’re located in the nation. I am beyond grateful to be apart of the Arlington, VA team.  If you’re looking for a future, tired of feeling meaningless in your work, wanting to be apart of something greater - making an impact in your community, then I encourage you to apply. There is an abundance of opportunities for growth. The implementation of the ‘Skills Ladder’ provides  a checklist of skills that, once completed, brings you up to your next level of pay and duties. Literal blueprints to success! 
10/10  Highly recommend. 

This location has very poor management and genuinely sets you up for failure. Very disorganized and poorly managed, yet hold no accountability. Turnover rate is very high due to lack of care and attention from staff, disorganization, and overall toxic work environment. The number one problem is management, however you will be treated like the problem. If there is an issue with anything, the lowest in the chain of command is usually who gets blamed. 

Working at the Contact Center is pretty simple until it's not. What  mean is there is a lack of transparency when the upper management gives direction. The company expects each employee to put on an act to please the incoming franchisees. There's a lack of authority between the manager and the supervisors. Overall the managers don't fix the main concept of various issues, and if they do try, it only fixes that variation of the whole issue.  

The culture is amazing there. Having one another's back when some one is in need of help is awesome. Without your fellow co-workers are there anytime.  Installing gutters is a easy job in my opinion although it has its challenges such as climbing latters and being on high roofs.. Management is awesome
The most enjoyable part of the job is, seeing and receiving feedback and praises from our clients.

What is the best part of working at the company?
Great place to work- friendly, supportive culture.  professional employees, training and consistent pay/work

What is the most stressful part about working at the company?
customers are sometimes mean and unrealistic about what we can do on their run down  house

What is the work environment and culture like at the company?
supportive, lots of training, good, generous management

What is a typical day like for you at the company?
busy but day ends around 3 or 4

Top Job Titles	Average Salary
Installer 69 salaries reported	$24.44 per hour
Sales representative 25 salaries reported	$96,700 per year
Family support coach 16 salaries reported	$52,000 per year
Entry level installer 26 salaries reported	$18.40 per hour
Lead installer 5 salaries reported	$69,500 per year

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