brand ambassador

call center representative

warehouse associate

customer service representative

appointment generator

The Carpet Guys LLC

The Carpet Guys can be hectic and fast paced but there is never a dull moment.  Your work day will fly by as you are navigating and doing your best to make each customers experience the best possible experience.  I have learned so much working here and have had the opportunity to work with so many very dedicated and talented people.  The culture here is evolving however you wont find a more generous and caring company who are not afraid to help their staff when needed and who created a place where we all feel valued and cared for.  I love problem solving and helping our team make our customers happy.  I do not like when people are petty and dont have a good work ethic but that happens at all companies.  All in all, this is a fantastic, ethical company to work for.

Be prepared to have no free time. They will expect you to come in for mandatory work meeting twice a week in the early morning. The managers are power hungry and won’t help teach you, it’s only the other coworkers who will try to help. Be prepared to have to do everything yourself because the managers here would rather take personal calls and show up late and leave early than help the team. And even talking to HR about your problems will get you no where. They tell you in your interview you will get a raise after your 90 days, but that’s only if you are their favorite. They say there isn’t favoritism, but there is. If you have a family emergency, they will down play it and tell you to work anyway. There is no work/life balance. Just work. They are always short staffed because they don’t care about the well-being of their employees. 

Working at The Carpet Guys is a practice in grinding your sould into dust. You are expected to stand in a grocery store and try to hawk carpet to people who sneer and insult you, or flat out ignore you as they walk past. Management is incompetent. I left due to mental health reasons, and my ex manager would disclose that sensitive information to anyone in earshot. I was not allowed to sit for more than 10 minutes at a time. I was not allowed to know the price of carpet for some unknown reason, so selling it was impossible. This job is a joke, and not a funny one.

Run my leads, check in and out my appointments. A lot of driving. Calling back customer that didn't puchase. Not a lot of free time, But that's ok. Lots of company events to attend. A family setting type work environment everybody knows each other. 

What is the best part of working at the company?
You got paid on a weekly basis.

What is the most stressful part about working at the company?
Incompetent management who got their jobs because they are friends of the owner.

What is the work environment and culture like at the company?
Toxic. The owner has cameras watching and listening to everyone. The owner asked managers to time people's bathroom breaks. The owner expected any salaried employee to be available 24/7.

What is a typical day like for you at the company?
Go to work, get treated poorly, leave.

This place will reel you in and make you think you are part of a great family and culture. It is all lies. Once you get used to it you come to find out there is favoritism, unfair structure, and toxic environment. If you are not a favorite you will get stomped on everything you do. There is constant bullying among coworkers and by management. You can't even go to HR about your problems because they add to the issues and are the root of the problems. Please don't waste your time. They will destroy you as a person. 

I like how they do try to have a lot of involvement with their workers, but after a while it seems so forced especially with alot of the actual underlining issues they have within the company that they won’t address. No I don’t wanna have a potluck when the management team isn’t doing their job and throwing people under the bus. Even if they do try to be nice it comes off as disingenuous bc they don’t correct any other issues within the building and higher ups. 

This job is a dead end , no room for advancement and if they do advance you to another position plan on it being short lived and fire you when it doesn't work out  in their favor. The past employees are not lying on the reviews about what they had to endure, nepotism  at its finest, don't waste your skills on this place of employment it will not become a long lived career ,turn over of employees tells you alot about a company. You are not appreciated there.

I have never worked anywhere where I've been so appreciated and respected,  my fellow team members are fantastic, all in all the best company I've ever worked for.  The owner is unbelievable, nicest person I have ever met,he always goes above and beyond any of my expectations I can't say enough about this company a great place to work for. 

To much favoritism, no communication between departments or even the same department. Lazy employees and terrible installers. Headaches galore! High earning potential.... that's if they decide to give you any decent leads. Disorganized and your managers avoid you like the plague.

Top Job Titles	Average Salary
Brand ambassador 6 salaries reported	$24.58 per hour
Call center representative 5 salaries reported	$17.00 per hour
Warehouse associate 8 salaries reported	$16.63 per hour
Customer service representative 5 salaries reported	$17.30 per hour
Appointment generator 14 salaries reported	$24.96 per hour

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