nurse practitioner

physician

patient services representative

sleep technician

marketing representative

The Center for Sleep Medicine

This is not a fluid place for a genuine business developer/marketer to thrive in. 

No standard training on services you’ll be selling, value proposition, competitive advantage, identifying and how to consider potential referral opportunities, accepted insurances or anything. Aside from the training that’s offered for the Customer Relationship Management(CRM) software and shadowing, you’re fully responsible for learning on your own. You’re thrown in the field to either sink or swim. 

Although misled in the interview to feel like you’ll be given a lot of autonomy to grow your territory with your own creative strategies, you’re restricted. You’re pushed to visit at least 10 offices a day which leads to quantity over quality. You’re questioned about any time not spent in the field so having an admin day for data entry and research is out. You’re encouraged by the manager to do admin work in the evenings. Please keep in mind that their CRM is very tedious. Data entry takes hours.

There isn’t regard for work/life balance and employee satisfaction. Management uses the ESOP factor to gaslight you by saying that you’re not thinking like a real “owner” if you mention anything pertaining to work/life balance. This has created a revolving door culture. The marketing team does have a few solid players that have been around a long time. However, they’ve been given the time to establish themselves in their territories. Since, the expectations have shifted. Newer employees are not given time. You’re thrown out there and you’re expected to have the referrals to come flying in. The role is more for an entry level sales person who doesn’t have a degree. Leaving the review as a reference because there are none for this particular role. Had someone been vocal about the reality of this opportunity, I wouldn’t have wasted my time. 

There is no communication in this company. What HR and the CEO want, they get. That is it. You have no say whatsoever. The raise was as miniscule as possible. They are quick to mention ESOP benefits that you will likely never see. Not to mention it takes 6 years to be fully vested. The medical insurance they offer is a joke with a really high deductible. Being in front has high volume with consistently angry patients. When you're not being yelled at by patients, you're being yelled at by management.

All the stipulations and rules are confusing and constantly changing. "HR" is awful, abrasive, petty, and outright rude. I'm honestly certain CEO has no idea how this place runs, just sits there, never makes appearances, and collects money while the rest of us are treated horribly and overworked. We are yelled at constantly about mistakes that we may or may not have done. Working here feels like you are literally nothing and will always be nothing while the higher ups laugh, party, and have dinners together. They all get to come and go as they please while we all work our 10 hour shifts, no exceptions. No one up top cares about anyone lower, whether that be scheduling, front desk, billing, etc.

This company is always hiring for a reason. No one lasts longer than 6 months to a year. Sometimes even less. Everyone higher up you will meet in the beginning will LIE and tell you how amazing it is. Be careful. You are warned.

Reasons to not work here: 

1. Schedule jam packed. They will start to change appointment times to 15 minutes long when census is high. Also schedule training during your lunch. Make providers answer all patient portal messages and do all the medication refills on their own. No medical assistants or nurses to help you.

2. Management lies to you. If they offer you any benefits get it in writing and view the policy. They do not give you a pension (one lie they told many people). You get no benefits from ESOProgram unless you have been working there for over 6 years and even then it is miniscule.

3. They make you lie to patients to bring in more money. One example: they told providers patients need a new sleep study to get a new CPAP machine so more sleep studies would be done. 

4. Patients are unhappy. They can't ever get ahold of the clinic since they refuse to have an effective call system. They are also unhappy because everytime they come in they see a new provider. They are constantly asked to pay for their bills right away and they are misinformed how much different services cost. You spend half the appointment apologizing on behalf of the company. 

IN SUMMARY: DISCUSTING PLACE TO WORK. They lie to patients and lie to employees. There is a reason why average turn around for providers is less than a year. 


I had an incredibly positive experience working at CFSM/CPAP Warehouse. The HR team was always supportive, willing to lend a helping hand, and genuinely interested in advancing my career. The senior management displayed exceptional leadership, fostering an environment focused on personal growth and learning. They made sure to help me grow my strengths and develop my weaker areas. Under the guidance of the CEO, I was given the opportunity to thrive and learn, even though I initially had no knowledge of sleep medicine. The dedication of my coworkers made every day enjoyable, creating a collaborative and inspiring atmosphere. My time at CFSM/CPAP Warehouse was truly invaluable for my professional development and an opportunity I am truly grateful for!

I can’t say enough positive things about The Center for Sleep Medicine! This has by far been my best and most promising job/company I’ve worked for yet. Everyone is so friendly and supportive. HR has been nothing short of amazing and the CEO is fantastic and is always available if you need/want to speak with him. The company owned culture is something that is so unique and so important to everyone who works here and it truly makes a difference in the attitude of every employee; we’re a family of business owners. The work-life balance cannot be beat and they truly care about all of us employees, and it’s shown daily. I couldn’t recommend working here enough.

What is the best part of working at the company?
Nothing, Toxic environment in the scheduling department

What is the most stressful part about working at the company?
Position is Scheduler but, you are actually the complaint department for the entire company that does not care about patient's or their feedback!

What is the work environment and culture like at the company?
Work environment is Toxic! Management is Horrible! They are more concerned about the script you need to recite to patients than the actual patient care or feedback or how you respond to the script you give them! 

What is a typical day like for you at the company?

Total STRESS, 10 hour day with a 30 minute break

There's a reason these posting keep popping up here.  The schedule is appealing, but the day to day will wear you down.  Check the online reviews (Center for Sleep Medicine/ Advanced Health Services) and listen to the customers/ patients.  No doubt this place provides adequate medical services, but they do not take care of their own employees.  You will be lied to, deceived, manipulated, and asked to do many things outside your job description.  If you end up here for an interview, ask if you can speak with some of the employees after the interview.  They will be honest.

This is a terrible company from management to the doctors. They are money hungry and overwork their workers and underpay. The verbal abuse you receive from the patients is foul and the lack of communication from doctors to patients from employee to management is pitiful. Do not work here if you care about your mental health or want to be micomanaged and underpaid.

What is the best part of working at the company?
Coworkers and the 4 day work week

What is the most stressful part about working at the company?
Management is horrible and the reason I left

What is the work environment and culture like at the company?
It's extremely stressful the manager watches from her office not doing anything to help and if you went to her for help she didn't know the answer and never looked into it.

Management will say one then and then do another. They talk about the benefits but you really don't get anything. Micromanages. They make up rules. They do not care about their employees. Just about how many patients they can get in and out the door. Hates it when employees talk salaries and discourages it. Terrible benefits. 

Top Job Titles	Average Salary
Nurse practitioner 12 salaries reported	$105,000 per year
Physician 16 salaries reported	$260,156 per year
Patient services representative 4 salaries reported	$18.50 per hour
Sleep technician 11 salaries reported	$20.00 per hour
Marketing representative 6 salaries reported	$55,000 per year

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